See how much you’ll pay each month

Pay monthly call charges

If you're a business customer on Pay monthly, here's what you can expect to pay for calls, texts and data outside your plan.

You can find out about these changes in our price plan guides on our terms and conditions page

 

 
  • Standard UK calls and texts

    You only start paying standard charges when you've used up all your monthly allowance of minutes.

    Description Charges
    Calls to any UK mobile number, standard UK landlines (starting 01, 02 and 03) and voicemail 45.84p (exc. VAT) a minute
    Channel Islands/Isle of Man landlines starting 01481, 01534 or 01624 45.84p (exc. VAT) a minute
    Calls to other UK mobile networks 45.84p (exc. VAT) a minute
     UK text message 29.17p (exc. VAT) a message
    UK picture messaging 45.84p (exc. VAT) a message
    UK video messaging 45.84p (exc. VAT) a message
    Video calling to any Vodafone UK mobile 45.84p (exc. VAT) a minute
    Video calling to other UK mobile networks 45.84p (exc. VAT) a minute
    Video calling to other EU mobile networks £1.25 (exc.VAT) a minute
    Video calling to Rest of the World mobile networks £1.67 (exc. VAT) a minute

    *A service charge also applies for calls to service numbers. The organisation offering the service (such as your bank or travel agent) needs to advertise the service charge for the number alongside their service number.

  • Non-geographic numbers

    Normally starting with 08, non-geographic numbers are often helplines for organisations like banks, insurance companies, utilities and charities. Calls to these numbers aren't usually included in your monthly allowance of minutes.

    Description Charges
    Non-geographic numbers starting 0800 or 0808 FREE
    Non-geographic numbers starting 0500 45.84p (exc. VAT) a minute (one-minute minimum call charge)
    Non-geographic numbers starting 084, 087 45.84p (exc. VAT) a minute plus a service charge* (one-minute minimum call charge)
    Charity numbers Free – more details [PDF: 83KB]
    Radio-paging services (starting 076) 45.84p (exc. VAT) a minute
    Personal numbering services (starting 070) 45.84p (exc. VAT) a minute (one-minute minimum call charge)
    Call forwarding services (such as 0774, 07755) 45.84p (exc. VAT) a minute (one-minute minimum call charge)

    *A service charge also applies for calls to service numbers. The organisation offering the service (such as your bank or travel agent) needs to advertise the service charge for the number alongside their service number.

  • Premium rate numbers

    Premium rate numbers usually start with 09. They're primarily used for information services, but can often be used for chat lines or voting on TV shows like 'Strictly Come Dancing'.

    Prefix of telephone number Charges
    Premium rate services (starting 09) 45.84p (exc. VAT) a minute plus a service charge* (one-minute minimum call charge)
    Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let you know the cost of the call Free, or up to £2 a minute (one-minute minimum call charge)

    *A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation that offers the service (such as your bank or travel agent)..

  • Directory Enquiries (DQ)

    Directory Enquiries (DQ)

    Description Charges
    Calls to Vodafone’s preferred directory enquiries number (118 881) 45.84p (exc. VAT) a minute plus a service charge* of 0.67p (exc. VAT) a minute (one-minute minimum call charge)
    Calls to other directory enquiries numbers (118) 45.84p (exc. VAT) a minute plus a service charge* (one-minute minimum call charge)

    *A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation that offers the service (such as your bank or travel agent)..

  • Using your phone abroad

    This can vary from country to country, and we have a number of solutions to help you save while you’re travelling. All of this information can be found on our Working abroad page

  • Data charges

    Data charges

    Description Charges
    UK data on plans without data included Pay just £2.09 (exc. VAT) on the days you go online (a day runs from midnight to 11.59pm). Your £2.09 buys you 100MB
    Additional UK data on plans with data included Basic 100, 300 and 600-minute Business plans, Vodafone Red consumer plans (used by business), Vodafone Red Business plans, Standard Bundles £5.42 (exc. VAT) per 250MB of extra UK data you use.
    Additional UK data on plans with data included Red Bundle, Red Value Bundle, Vodafone Business Premier

    £5.42 (exc. VAT) per 250MB of extra UK data you use.*

    Save money on extra data with Vodafone Boost Current allowance not enough? You can add an extra 2GB of data to your plan for just £8.33 (exc. VAT) a month with Vodafone Boost.
    International data costs

    This can vary from country to country. We have a number of solutions to help you save while you’re travelling, and you can find this information on our Working abroad page

    *This data charge is valid from 25th July

  • Ways to save
    Description Charge
    Make a lot of 08 calls? You can get 300 minutes to call UK 084 and 087 numbers for just £2.08 (exc. VAT) a month.
    Need to send a lot of pictures? Send up to 100 picture messages in the UK for only £2.08 (exc. VAT) a month. Pay as little as 2.5p a picture – less than the standard charge of 33.3p (exc. VAT).
    Text abroad a lot? Send 100 international texts overseas for just £4.17 (exc. VAT) a month. You'll pay as little as 5p per international text – a big saving on the standard charge of 29.17p (exc. VAT).
    Want more data? If you find you’re exceeding your current allowance, you can add an extra 2GB of data to your plan for just £8.33 (exc. VAT) a month with Vodafone Boost.
    Call abroad a lot? Sit back and chat to friends worldwide, without worrying about the cost. With Vodafone International, you’ll pay as little as 5p a minute to call landline and mobile numbers abroad from the UK.

    Pay monthly
    Opt in and out of Vodafone International whenever you like for just £4.33 (exc. VAT) a month, and save up to 97% on calls. Just call 36888 free from your Vodafone mobile.
    Take your monthly allowance with you when travelling Vodafone EuroTraveller lets you take your UK allowance (excluding extras) with you anywhere in our Europe Zone for just an extra £2.50 (exc. VAT) a day (midnight to 23:59, local time). Vodafone WorldTraveller lets you do the same in countries in our WorldTraveller zone for just £4.17 (exc. VAT) a day (midnight to midnight in the capital of the country you’re visiting).
    To add a Vodafone extra onto your account, simply contact our Customer Services team or pop into your nearest Vodafone store.
  • Cost checker for 084, 087, 09 and 118 calls

    Use our handy cost checker to find out how much it’ll cost you to call a premium, directory enquiry or non-geographic number.

    Your access charge – the cost of connecting your call to our network – will be displayed on your bill.

    Please enter the number you want to call:

     

    Example

    Rachel is a finance supervisor at a company that’s a Vodafone customer. The plan her work phone is on has an access charge of 37.5p a minute (exc. VAT). She wants to call the customer service helpline at the bank her company uses. The bank advertises an 0870 number with the message: “Calls cost 5p a minute plus your phone company’s access charge”. Rachel therefore knows that this call will cost her the bank’s 5p service charge plus Vodafone’s 37.5p access charge for every minute of her call, which is 42.5p a minute.

    Please note: From 23 July 2016, the access charge will rise from 37.5p a minute to 45.84p a minute. The bank’s additional 5p service charge will increase the call cost to 50.84p a minute

Why Vodafone

  • Pillar connection icon Pillar connection icon

    We are the connection you can trust

  • Pillar innovate icon Pillar innovate icon

    We always innovate to keep you one step ahead

  • Pillar right thing icon Pillar right thing icon

    We deliver on our promises

  • Tape measure Tape measure

    We'll give you service tailored to your business