Need a hand with your new SIM?
Move your number from one SIM to another
|Got a new SIM?||Damaged SIM?||Lost or stolen phone?|
|I‘ve got my phone with me||I don't have my phone with me||I need to replace my SIM||I’ve got a new phone and need to swap my SIM|
|I’ve got a monthly plan |
a monthly business plan
|Swap your SIM||Use our online form|
|I am a corporate business customer||You can swap your SIM on your Vodafone Corporate Online account or contact your Account Manager|
|I’ve got a Pay as you go phone||We’ll send you a new SIM – just pop in store and we’ll swap it for you|
I'm a new customer - how do I connect my SIM?
- Pay monthly, a small business or on Vodafone One Net customers - your SIM will already be connected and good to go. Need some help? Chat to one of our advisers online
- Large business or corporate customers - your SIM will already be connected. If you need some help - get in touch with your account manager
- Pay as you go customer - activate your SIM when you top up by calling 2345
Keep your number?
If you’re moving to us from another network or switching from Pay as you go to Pay monthly – you can bring your number with you