Enterprise Telephony

We’ll work with you to understand your business or organisation before delivering a tailored solution

• Requirements analysis

We organise workshops and site assessments to help understand the challenges you face and identify realistic solutions – giving you a clearer idea of how your existing infrastructure and equipment can be developed.

Every solution we design is tailored to your unique requirements

• Design

We can develop the technical solution you need to meet your individual needs, identifying the support and process requirements for your proposed solution – highlighting any potential skills gaps, hidden costs, and the level of support required.

Our specialist team makes sure your solution is fully tested and properly implemented

• Installation services
• Project management
• Training

Experienced engineers will install your telephony system, carrying out full service validation and user testing – before it’s implemented by a project manager.

When it’s all in place, our training solutions experts can deliver a comprehensive programme for key technical teams, administrators and frontline staff – either on-site, online or at one of our demonstration centres.

We tailor the level of support needed to fit the needs of your organisation

• Service transition
• Support services

Our Network Operations Centre monitors and identifies faults and incidents – which can be fixed remotely, by a field engineer dispatched to your site, or escalated to our delivery partners if necessary.

We make sure you’ve got the capabilities, knowledge, systems and processes in place to get the most value from your service – providing extra capacity and moving connections to new locations, as your business or organisation grows.