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By delivering every email, fax, voicemail and instant message to a single inbox, our Unified messaging solutions make it easier for your staff to download and check all their messages from one place – when they’re working in the office and remotely.
Combining these communication channels means users can manage their time more efficiently, while improving responsiveness.
Whether you’re looking for stand-alone voicemail or full Microsoft Exchange implementation, we’ll support you with a range of products from our technology partners – delivering the exact features and functionality you need.
We’ll support your solution through a comprehensive range of services, delivered within our complete service lifecycle.
Opt in to any service at any stage, and we’ll ensure it meets the individual needs of your business or organisation.
Unified messaging solutions are supported in the following stages of the lifecycle:
We organise workshops and site assessments to help understand the challenges you face and identify realistic solutions – giving you a clearer idea of how your existing infrastructure and equipment can be developed.
Our technical architects will work with you to find a messaging solution that’s most suited to your needs – making sure it integrates with your email, mobile and call-recording platforms.
We’ll also look at the support and processes needed to implement your solution – and highlight any potential skills gaps, hidden costs, and the level of support required.
Experienced engineers will install your voicemail and messaging systems, carrying out full service validation and user testing – before it’s implemented by a project manager.
When it’s all in place, our training solutions experts can deliver a comprehensive programme for key technical teams, administrators and frontline staff – either on-site, online or at one of our demonstration centres.
Our Network Operations Centre monitors and identifies faults and incidents – which can be fixed remotely, by a field engineer dispatched to your site, or escalated to our delivery partners if necessary.
We make sure you’ve got the capabilities, knowledge, systems and processes in place to get the most value from your service – providing extra capacity and moving connections to new locations, as your business or organisation grows.
Find out more about how our Unified messaging solutions can help you manage voicemail, email, fax and messenger services from one inbox.
Call us on 0845 894 2446 or get us to call you
If you're an existing customer, please contact your account manager.
Calls from mobiles and landlines will be charged at your standard network rate.
