Vodafone Secure Net Find & Ring

Vodafone Secure Net Find & Ring is a complimentary service that helps you to locate your device, and requires access to your device’s location data. This privacy statement defines how your information is used by Find & Ring. For more information on how we handle your personal data in general, please visit our Privacy Policy page.

What information do we collect?

In addition to your accessing your device’s location data, we’ll ask you to enter your email address into the app when setting it up so we can activate Find and Ring. We’ll also use this email address for account recovery.

Location information

Secure Net Find & Ring will share location data, with your separate permission, if you choose to use the app.

Find & Ring locates your device by making use of its GPS location data, Wi-Fi location data, and the network location data that your device uses. This data is broadcast to us every three hours, and also when your device’s battery is low.

We’ll only use the location data from Secure Net Find & Ring to locate your device on your request. We don’t sell or rent this data to third parties.

How long do you keep my personal data? 

We’ll keep your email address as long as you continue to use Secure Net Find & Ring. 

We’ll keep your device’s location data for Find & Ring for a maximum of 24 hours. After 24 hours, the data is deleted and no location history for this feature is maintained.

The only information we may retain for more than 24 hours is aggregated and statistical reports that have been generated using your personal data and anonymised. However, as these reports can’t identify you as a user, they can’t be used in a way that impacts your privacy.

Information security

In order to protect your personal data from unauthorised access, use or disclosure, we take the technical and organisational security measures required by law, and by industry standards. 

We take steps to ensure that we only use your personal information as described in this privacy notice and to honour the permission choices that you’ve made. And if we partner with external service providers, they’re contractually obliged to provide the same level of information security that you can expect from us.

Who provides the service?

Vodafone Secure Net Find and Ring is provided solely by Vodafone Limited, registered in England and Wales at Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, under registered number 01471587