You're naturally, brilliantly, undeniably unique. So why change the moment you get into work?
We want you to have real conversations with our customers. Get to know them and offer them your own advice. We want you to be yourself. We know that's what our customers prefer – and we're pretty sure you'd prefer it too.
Opportunities. We've got tons of them. We're a company that's going places – and we’re looking for customer-obsessed people with fresh new perspectives and can-do attitudes – to help us get even further.
With almost 400 stores in the UK alone, there's bound to be something for you. Take a look at the kinds of roles we usually offer in store.
Perfect your people skills. Fine-tune your conversational ability. Join Vodafone and we'll help you become a superstar of customer service.
How? Firstly, we'll let you help customers your own way. No scripts. No sales patter. We want you to give our customers the best possible experience – to listen to them, ask the right questions, and find a solution that’s perfect for them, rather than one that’s just off the shelf. Here, you'll use your natural charm and personality to guide people through the latest products, services and tariffs, and help them choose something that's exactly right.
We have people with all different backgrounds working for us. You don't need to have experience in a customer services or sales environment (though it'll certainly help). All you need is a positive attitude, an eagerness to learn new things (you’ll gain a nationally recognised qualification) and that uncanny ability to build a relationship with anyone you meet.
We’ve a variety of hours available, both full-time and part- time – so get in touch now, and see what we could offer you.
Vodafone is one of the largest telecommunications companies in the world. Which is probably why a mammoth number of businesses choose us. We help all sorts – from one-man-bands to rapidly-growing local enterprises. But whatever size the business, we still make sure each customer has the best possible experience with us. So, we need the right people to advise them, and deliver on our promises.
As a Retail Business Adviser, you'll walk businesses through the technology and offers available – helping them find the right solution. It's not just sales though: we want you to develop a relationship and really get to know them. To find innovative, thoughtful solutions that fit their needs – and always be ready to think laterally to provide the best service.
Along with solid business-to-business experience, you'll need a positive attitude, a professional approach and an eagerness to learn new skills – plus that uncanny ability to build a rapport with anyone you meet.
It's not our size, or our benefits, or our big red logo that makes us so successful. The secret to our achievements is quite simple. It's our people. And that's why we're always searching for new ways to make their day.
You'll play a big part in that. Of course, there's a whole range of things to think about as a Assistant Retail Manager. Making our customers feel valued, important, listened to. Targets, deadlines, supporting the store manager. Not to mention bringing fresh ideas and perspectives into the mix. But above all, this is about making your store a fantastic place to visit as a customer – and an even better place to work.
You don't necessarily need mobile or telecoms experience, although that would certainly help. But you do need to be able to set the tone in the store, deliver a brilliant customer experience and get some fantastic results. Plus, you'll be bursting with personality.
People. We've got some brilliant ones at Vodafone. And we want you to involve, inspire and develop them still further. We’re looking to you to bring new ideas and fresh thinking to our stores – so we can continue to champion our customers’ needs at every level.
At the same time, of course, we'll ask you to deliver fantastic results, offer the most exceptional customer service and advice on the high street – and get people using Vodafone more, every day. This isn't about meeting expectations. It's about exceeding them.
Passionate. Inspirational. Focused. Hands-on. Fun-loving. There are all sorts of words we could use to describe our Retail Managers. You don't need experience in mobile or telecoms. But you do need outstanding people management skills – and the ability to set the tone in the store, deliver a brilliant customer experience and get some fantastic results.
Budgets, targets, KPIs – they're all important in their own way, of course. Yet there’s one thing that’s more important than anything: making sure our customers have the best experience possible in our stores.
So your job won't start and end with making sure sales are tip-top. You'll get stuck in to making sure our people are on top form too – so they can consistently deliver that exceptional service. That means inspiring, coaching, growing and driving the business and the people in it. Everything a great people manager like you loves doing.
A challenge? Definitely. We'll need all the fresh ideas, energy and commercial genius you can bring. Your reward (aside from working for one of the UK's most successful companies of course) is this: all the support, training and development your field management experience deserves. And so much more.
Your presence will be felt on high streets the length and breadth of your part of the country. You'll be the inspiration behind a team of customer-obsessed Regional and Store Managers. You'll help them to create a buzz that's so strong our customers can feel it too.
But excelling with the nuts and bolts of day-to-day operations is just one half of your role – we want you to be fully involved in our future too.
It's great that our customers leave with more than a smile today, but how would you encourage them to come back? And soon? We'll bet you've some outstanding strategies and exciting, fresh ideas already. The difference here is, we want to see them in action.
