Protecting your identity
How can I help keep my details safe?
Be careful if someone you don’t expect gets in touch and asks you to log into your online accounts, make a payment or give them any personal information. This might happen over the phone, face-to-face, or online. If you’re not sure – politely decline and contact the company they’re from using an email or phone number that you know belongs to that company
Don’t share too much personal information on your social media, and be sure to check your privacy settings
Don’t tell anyone your password or PIN, and make sure it’s not easy to guess. For example, don’t use your year of birth, or your date of birth
Make sure any documents that contain your personal details are shredded before you throw them away
All your security information, such as your PIN, memorable word and online account log-in details can be updated on My Vodafone. You’ll find the option under Account Settings.