Keeping your Pay as you go number active

To keep your Pay as you go number active, you need to use it for at least one chargeable activity – like sending a text or topping up – every 180 days.

If you don’t top up or use any credit, we’ll send you a text explaining that your account will expire in the next 90 days.

To avoid this, simply use your phone for a chargeable activity after you receive the 90 day reminder text. This will let you carry on as normal with your current number.

However, if you don’t use your phone within that 90-day period, your mobile number will be disconnected and will no longer work.

Read more in our Pay as you go terms and conditions