New Superfast Extra Broadband – with Apple TV 4K on us

Introducing entertainment for all the family with 12 months’ Apple TV+ subscription, plus our Anytime Landline and Mobile calls and no price rises.

Check your broadband availability and speed

35 Mbps

Average download speed

Superfast 1

Great for everyday browsing and streaming on a few devices

  • 25 Mbps guaranteed minimum download speed or money back

  • 10 Mbps maximum upload speed

  • Unlimited broadband usage

  • 18 Months minimum term

  • Vodafone Wi-Fi Hub

  • 6-month free trial of F-Secure SAFE

63 Mbps

Average download speed

Superfast 2

Great for all-round streaming and gaming in busier homes

  • 55 Mbps guaranteed minimum download speed or money back

  • 20 Mbps maximum upload speed

  • Unlimited broadband usage

  • 18 Months minimum term

  • Vodafone Wi-Fi Hub

  • 6-month free trial of F-Secure SAFE

Apple TV 4K on us
35 Mbps

Average download speed

Superfast 1 Extra with Apple TV on us

Superfast speeds with amazing Apple TV 4K on us

  • 25 Mbps guaranteed minimum download speed or money back

  • 10 Mbps maximum upload speed

  • Unlimited broadband usage

  • 24 Months minimum term

  • 6-month free trial of F-Secure SAFE

  • Apple TV 4K on us

  • 1 year Apple TV+ subscription

  • Unlimited Anytime calls to standard UK landlines & mobiles

  • No price rises while in contract

Apple TV 4K on us
63 Mbps

Average download speed

Superfast 2 Extra with Apple TV on us

Superfast speeds with amazing Apple TV 4K on us

  • 55 Mbps guaranteed minimum download speed or money back

  • 20 Mbps maximum upload speed

  • Unlimited broadband usage

  • 24 Months minimum term

  • 6-month free trial of F-Secure SAFE

  • Apple TV 4K on us

  • 1 year Apple TV+ subscription

  • Unlimited Anytime calls to standard UK landlines & mobiles

  • No price rises while in contract

Your favourite shows on demand with Superfast Extra

Apple TV 4K lets you watch films and programmes and stream exclusive Apple Originals with a 12-month Apple TV+ subscription that can be used by up to six family members.  

Plus, seamlessly watch your favourite shows from BBC iPlayer, ITV Hub, All4 and My5, and add your subscriptions for Amazon Prime Video or NOW TV.

Why Vodafone Home Broadband?

Ultimate Broadband Guarantee

Get Superfast speeds to your router - or money off until it’s fixed.

Award-winning app

Control and customise your WiFi with the Vodafone Broadband app.

Save more with Vodafone Together

Save up to £3 a month on your broadband when you add a Pay monthly mobile plan to your account.

Award-winning Home Broadband

We’re thrilled to have won three awards from uSwitch and Broadband Genie, including Broadband Provider of the Year 2019. 

 

Looking to claim your Black Friday deal?

 

  • Head to www.superfastpromotions.com the form opens 15th December, so please hold tight until then.

  • Enter your details – make sure you have your order number to hand.

  • Your Google Nest Hub Max will be sent as soon as we verify the claim.

 

Where do I go to claim to my Google Nest Hub Max?

Head over to www.superfastpromotions.com from Sunday 15th December to claim. You can view info and help on this website before the claim date. Alternatively, you can also call us on 0345 216 0042 (standard call charges apply). Remember, you must claim your Google Nest Hub Max within 60 days of your order date.

How do I claim?

Fill out the simple form on the website with your order number (we’ll send this to you once you complete your order) and postcode. We’ll run a few checks to make sure your broadband is still active after 14 days, and then we’ll send you your Google Nest Hub Max. 

How can I track my Google Nest Hub Max?

To check the status and tracking of your claim you can either visit www.superfastpromotions.com or you can call us on 0345 216 0042 (standard call charges apply). Please note, we’ll run a few checks to make sure your broadband is still active after 14 days before we ship your order. Unfortunately we cannot guarantee delivery before Christmas - please hold tight for your Google Nest Hub Max!  

How do I know if I’m eligible for a Google Nest Hub Max?

Our offer is available to both new and upgrading Vodafone Broadband customers. If you’ve purchased our Superfast 1 or Superfast 2 broadband plans between the Friday 15 November and Monday 2 December (without any additional discounts), you’ll be eligible to claim a Google Nest Hub Max on us.

Who can I call if I have an issue?

If you have any issues relating to this offer, please do not hesitate to contact us on 0345 216 0042 . This is a dedicated number for all queries relating to our Google Nest Hub Max offer.

For all other Vodafone Broadband queries, please call us on 191 from your Vodafone mobile, or 03333 040 191 from other UK landlines and mobiles.
 

Full Ts&Cs can be found here

Our legal terms

Vodafone Broadband and Home Phone services are subject to a credit check, acceptance and availability in your area. Minimum term agreement applies.

 

Upfront fee: A new line provision charge of £60 may apply if you don’t currently have a BT Openreach line at your address. Other upfront service and maintenance charges may apply – these are set out in the detailed Vodafone Broadband and Home Phone price plan

 

Line rental: Line rental is not required with our Broadband and Home Phone services.

 

Payment: Payment is by Direct Debit. Please note that VAT is included in the advertised prices and charges where required and is applied at the UK standard rate in force unless otherwise stated.

 

Vodafone Together discount: If you have signed up to an eligible Pay Monthly Mobile plan and a Broadband plan you will be eligible for a discount on your Broadband plan. Both services must remain connected to continue to receive the discount. The discount amount will vary depending on what Pay Monthly Mobile plan you have. Please see your Home Broadband Charges Guide for more information on discounts.

 

Vodafone Broadband and Home Phone privacy policy: Please see our privacy policy for information on how we collect, use, share and protect your personal information.

Vodafone Wi-Fi Hub: We’ll provide a Vodafone Wi-Fi Hub to any new customers who take out a Vodafone Broadband and Home Phone bundle (subject to successful Vodafone Broadband and Home Phone services availability and credit checks). We do not charge a fee for the Vodafone Wi-Fi Hub.  

 

Vodafone Broadband app: Compatible Android/iOS device is required for full functionality.

 

35 Mbps & 63 Mbps average speed claim: 73% of customers on Superfast 1 receive speeds above 35 Mbps [and 61% of customer on Superfast 2 receive above 63 Mbps]. We base our average speeds on sync speed (the speed of your line from the street cabinet or telephone exchange to your router). Speeds may vary significantly by location and are dependent on all equipment meeting minimum specifications, being fully functional and working at full speed. The range of wireless equipment can vary according to the layout of your home. Other factors can also impact internet speeds, such as distance of your home from the network exchange, the number of people using the internet, the level of use of the internet and other environmental and technological influences.

 

Ultimate Broadband Guarantee: 18-month agreement. Subject to credit check, acceptance & availability in your area. Ultimate Broadband Guarantee: Claim a discount if sync speed is below 25Mbps for Superfast 1 (average speed 35 Mbps) & 55Mbps for Superfast 2 (average speed 63 Mbps). A discount will be applied to your monthly price plan. New & upgrading fibre customers only. Claims must be made via the Vodafone Broadband app. Your Vodafone router must be plugged in and switched on for sync speed to be captured. Terms apply, you can find out more on our Ultimate Broadband Guarantee page.

 

Up to 6x faster than standard UK broadband: Vodafone Superfast 2 Broadband is up to 6 times faster compared with the UK’s average standard (ADSL) broadband speed (9Mbps - from Ofcom broadband performance report, 2017).

 

F-Secure (anti-virus software): Chargeable extra - free for first 6 months and chargeable for next 12 months at £39.99 (RRP £79.99). Covers up to 5 devices. Opt in and manual activation required at www.vodafone.co.uk/F-Secure. Some features may be modified and may not be compatible with certain operation systems. Please refer to the End User Licence Agreement with the relevant third party anti-virus software provider.

 

Vodafone Broadband and Home Phone privacy policy: Please see our privacy policy for information on how we collect, use, share and protect your personal information.

 

Downloading third party content: A copyright owner's permission may be required for downloading protected content. Downloading protected content without the copyright owner's consent may constitute a criminal offence. Please see the Vodafone Broadband Acceptable Use Policy for more details.

 

Parental controls: Parental controls are currently available to all Vodafone Broadband and Home Phone customers. Parental Controls will be automatically set to off as default.

 

uSwitch awards: As awarded by uSwitch in February 2019. uSwitch Broadband and Mobiles Award winners are decided by customer satisfaction research and uSwitch’s team of judges, composed of industry experts and technology journalists. For more information about the awards, please visit uSwitch

 

Broadband Genie award: As awarded by Broadband Genie in March 2019. Broadband Genie’s Home Broadband Survey gathers the opinions of thousands of UK broadband users. For more information about the award, please visit Broadband Genie 

 

All independent checks performed by FDM on behalf of Vodafone.

 

Call costs and subscription features: Details of our call costs (including a complete list of all our premium rate and international call costs and charges) are set out in our Vodafone Broadband and Home Phone Price Plan The costs of any features or feature bundles which include a monthly subscription charge are also included in this Price Plan. Please note that any features or feature bundles must be retained for a minimum of 30 days.

 

Line rental: No line rental is required with all Broadband and Home Phone services.

 

Evening and weekend calls: You may purchase extra call bundles allowing calls to certain numbers at particular times of the day. This is how we define these times:

 

‘Daytime’ is 7am to 7pm, Monday-Friday

‘Evening’ is 7pm to 7am, Monday to Friday

'Weekend’ is all day Saturday and Sunday (midnight Friday to midnight Sunday). Please note that bank holidays are treated as normal weekends.

 

Anytime calls: Can be made during daytime, evening and weekend periods. Max call duration is 60 minutes – standard call charges will apply after 60 minutes.

 

Number Transfer: Our ability to transfer your number is subject to availability.

 

Offers, promotions and discounts: Our offers and promotions are available to new Vodafone Broadband and Home Phone customers only.

Google Nest Hub Max Offer: Available to new or upgrading customers only who purchase Vodafone Superfast 1/2 from Vodafone directly before 2 December 2019. Customers must redeem their offer within 60 days of purchase date, and before 30th January 2020. Subject to availability, while stocks last. For further information and full terms, please visit vodafone.co.uk/terms

Apple TV 4K on us: You will receive your Apple TV 4K device at the same time as receiving your Vodafone Wi-Fi Hub. Not all content is available in 4K. 4K resolution requires 4K-capable TV. Accessing Dolby Atmos features requires Dolby Atmos–capable devices.   

Apple TV+: Limited time offer. Subscription for 12 months included with Apple TV 4K. To benefit from your inclusive 12-month Apple TV+ subscription, you must activate Apple TV+ within 3 months of receiving your device.  One subscription per 'Family Sharing' group (up to six family members). After 12 months, your Apple TV+ subscription will automatically renew unless you cancel before the 12 months is up. Some content may require an additional subscription and may not be available in all countries.   For full terms & exclusions on Apple TV 4K and Apple TV+, see here 

No in-contract price rises: This is applicable to Superfast 1 Extra and Superfast 2 Extra Home Broadband contracts only. 

Anytime Landline and Mobile calls: Applies to the first 60 minutes of UK landlines (numbers beginning 01, 02, 03) and UK mobile numbers (numbers beginning with 07) which you dial directly. Inclusive calls are to UK mobiles only (this does not include other numbers that begin with 07 such as WiFi services etc.). If you wish to avoid additional call charges you should re-dial before 60 minutes have passed. Standard call charges apply if you exceed the 60-minute call cap. Full details can be found here