Switch & Save over £200 vs BT Fibre 2

 

Independently gathered by FDM on behalf of Vodafone

File Size Information:

• Time to Download a HD TV Show is based on the download size of the Euro 2020 replay of Turkey vs Wales, downloaded from BBC iPlayer in HD Quality (3.53GB)
• Time to Download a HD Movie is based on the download size of Spiderman: Far From Home, downloaded from Netflix on a Mobile device in HD Quality (2.16GB)
• Time to Download a Video Game is based on the recommended hard disk space for FIFA 21, downloaded from Origin on a PC (50GB)
• Download timings are calculated by converting Mbps (Megabits per second) to MBps

(Megabytes per second). 1 Megabyte = 8 Megabits

Sources:

• The average actual download and upload speeds of internet connections measured over a 24-hour period in Ofcom’s latest UK home broadband performance report was 80.2Mbps and 21.6Mbps respectively in November 2020
  • https://www.ofcom.org.uk/research-and-data/telecoms-research/broadbandresearch/broadband-speeds/uk-home-broadband-performance-nov-2020  
• Netflix requires bandwidth of at least 25Mbps for UHD streaming
  • https://help.netflix.com/en/node/13444  
• iPlayer requires bandwidth of at least 5Mbps for HD streaming
  • https://www.bbc.co.uk/iplayer/help/questions/features/hd-information  

Standard Small Print:

This comparison is based on the headline average download speed of each package offered by Vodafone Broadband. 73% of customers on Superfast 1 receive download speeds above 35 Mbps and 61% of customers on Superfast 2 receive download speeds above 63 Mbps. For all other plans, Vodafone estimate a majority of customers will receive the relevant download speeds specified above. Vodafone base the average speeds on sync speed (the speed of your line from the street cabinet or telephone exchange to your router). Speeds may vary significantly by location and are dependent on all equipment meeting minimum specifications, being fully functional and working at full speed. The range of wireless equipment can vary according to the layout of your home. Other factors can also impact internet speeds, such as distance of your home from the network exchange, the number of people using the internet, the level of use of the internet and other environmental and technological influences. This comparison is not intended to give you any advice in relation to any aspect of any product or service other than the price and the usage allocations of the compared offerings. Other factors such as network coverage and reliability and the provider’s terms and conditions are also relevant things to consider when making a decision. This comparison is just one information point among others you should consider before making a decision. Plan speeds are derived from the Vodafone website on 17th June 2021, but you should check at

https://www.vodafone.co.uk/broadband to confirm they are still current. For more information on how these comparisons are prepared please email comparisons@fdm.uk.

*Monthly price will increase each April by the Consumer Price Index rate of inflation published in January that year, plus an additional 3.9%. Excludes Xtra Broadband Plans in minimum commitment period. Subject to credit check, acceptance and availability. Terms apply. Please note, your monthly bill will increase by £3 a month after your initial 24 month contract.

Save over £200: Prices correct as of 28.04.22. Based on a 24m plan. To verify, see: vodafone.co.uk/broadband.

Vodafone Broadband and Home Phone services: Subject to a credit check, acceptance and availability in your area. Minimum term agreement applies.

Line rental: Line rental is not required with our Broadband and Home Phone services.

Payment: Payment is by Direct Debit. Please note that VAT is included in the advertised prices and charges where required and is applied at the UK standard rate in force unless otherwise stated.

Vodafone Together: customer can get i) a monthly discount on Home Broadband plan and ii) 30% off additional mobile airtime plans of 12 months or more, for the duration of their contracts. Additional mobile plans are Pay Monthly SIM only, Airtime or Mobile Broadband plans. Discounts can’t be used in conjunction with any other discounts. Terms, eligibility & details: vodafone.co.uk/broadband-sim-only-deals

Vodafone Broadband and Home Phone privacy policy: Please see our privacy policy for information on how we collect, use, share and protect your personal information.

uSwitch award: As awarded by uSwitch in February 2019. uSwitch Broadband and Mobile Award winners are decided by customer satisfaction research and uSwitch’s team of judges, composed of industry experts and technology journalists. For more information about the awards, please visit uSwitch

Broadband Genie award: As awarded by Broadband Genie in March 2019. Broadband Genie’s Home Broadband Survey gathers the opinions of thousands of UK broadband users. For more information about the award, please visit Broadband Genie 

Highly Commended uSwitch awards: Highly commended in ‘Fastest Broadband Provider’ category and ‘Best Value Broadband Provider’ category at the uSwitch Broadband & Mobile Awards 2021. Awards bestowed based on consumer surveys, an expert panel of judges, as well as independent speed test data.

**900Mbps average download speeds when using a wired connection.

Vodafone Wi-Fi Hub: We’ll provide a Vodafone Wi-Fi Hub to any new customers who take out a Vodafone Broadband and Home Phone bundle as part of your service (subject to successful Vodafone Broadband and Home Phone services availability and credit checks).

Vodafone Broadband app: Compatible Android/iOS device is required for full functionality.

Average speed claim: 73% of customers on Superfast 1 receive download speeds above 35 Mbps and 61% of customer on Superfast 2 receive download speeds above 63 Mbps. For all other plans, we estimate a majority of customers will receive the relevant download speeds specified above. We base our average speeds on sync speed (the speed of your line from the street cabinet or telephone exchange to your router). Speeds may vary significantly by location and are dependent on all equipment meeting minimum specifications, being fully functional and working at full speed. The range of wireless equipment can vary according to the layout of your home. Other factors can also impact internet speeds, such as distance of your home from the network exchange, the number of people using the internet, the level of use of the internet and other environmental and technological influences.

Downloading third party content: A copyright owner's permission may be required for downloading protected content. Downloading protected content without the copyright owner's consent may constitute a criminal offence. Please see the Vodafone Broadband Acceptable Use Policy for more details.

Parental controls: Parental controls are currently available to all Vodafone Broadband and Home Phone customers. Parental Controls will be automatically set to off as default.

Switching: Unfortunately Virgin customers may need to contact their current provider directly in order to switch.

Average time to change broadband provider: According to Ofcom’s Communications Report 2019, it took on average 11 days for a consumer to switch broadband provider. More details can be found at https://www.ofcom.org.uk/__data/assets/pdf_file/0014/201434/comparing-service-quality-2019.pdf

Call costs and subscription features: Details of our call costs (including a complete list of all our premium rate and international call costs and charges) are set out in our Vodafone Broadband and Home Phone Price Plan. The costs of any features or feature bundles which include a monthly subscription charge are also included in this Price Plan. Please note that any features or feature bundles must be retained for a minimum of 30 days.

Evening and weekend calls: You may purchase extra call bundles allowing calls to certain numbers at particular times of the day. This is how we define these times:

‘Daytime’ is 7am to 7pm, Monday-Friday

‘Evening’ is 7pm to 7am, Monday to Friday

'Weekend’ is all day Saturday and Sunday (midnight Friday to midnight Sunday). Please note that bank holidays are treated as normal weekends.

Anytime calls: Can be made during daytime, evening and weekend periods. Max call duration is 60 minutes – standard call charges will apply after 60 minutes.

Number Transfer: Our ability to transfer your number is subject to availability.

Offers, promotions and discounts: Our offers and promotions are available to new Vodafone Broadband and Home Phone customers only.

Vodafone Gigafast Pro 900 Price Comparison:

• 24-month price comparison based on Vodafone Gigafast Pro (average download speed 900Mbps): 24-month min. term, £60pm for 24 months (total cost over 24 months = £1,440). vs. EE Full Fibre Max 900 plus Smart WiFi (average download speed 900Mbps) and Smart WiFi: 24-month min. term, £70.00pm for 24 months, plus £25.00 installation fee (total cost over 24 months = £1,705.00). Total saving over 24m contract = £265.00. All price comparisons exclude any additional reward cards. Prices correct as of: 3 November 2021. 
   
• 24-month price comparison based on Vodafone Gigafast Pro (average download speed 900Mbps): 24-month min. term, £60pm for 24 months (total cost over 24 months = £1,440). vs. BT's Full Fibre 900 (average download speed 900Mbps), Complete WiFi and Hybrid Connect: 24-month min. term, £66.99pm for 24 months, plus £9.99 postage and packing fee (total cost over 24 months = £1,617.75). Total saving over 24m contract = £177.75. All price comparisons exclude new line installation costs and any additional reward cards. Prices correct as of: 3 November 2021.

Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. You will receive 50GB of data with your 4G dongle. If you run out of data, please contact our WiFi Xperts, who may add extra data as needed at no additional cost. In order to use the 4G dongle as intended, you should ensure it is plugged into your Vodafone Pro Broadband router. The 4G dongle is not a direct replacement for your fixed line broadband. As the 4G dongle connects to our mobile network, the service, speed and consistency of your connection may vary due to a number of factors, including location, coverage and demand. You must only use your dongle when you have a fault with your fixed line broadband and you must not roam with your dongle. Your use of the dongle is subject to our Vodafone Fibre Broadband/ Vodafone Fibre to the Home Broadband (as applicable) terms and conditions and the applicable terms and conditions relating to our mobile broadband products, each of which can be found at: vodafone.co.uk/terms-and-conditions.

Vodafone Super WiFi: One WiFi Booster is supplied as standard with your Vodafone router. Up to three WiFi Boosters can be provided at no additional cost if you do not receive WiFi signal and throughput speeds of at least 10 Mbps in each room of your home. Right to leave with no early termination fee if you do not get WiFi signal and throughput speeds of at least 10 Mbps in each room of your home, after installing all three WiFi Boosters and contacting us to try to resolve. To exercise right to leave, you must notify us within 30 days of receipt of your third WiFi Booster. Full terms: vodafone.co.uk/terms-and-conditions/

Vodafone WiFi Xperts: Our WiFi Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 8pm Monday to Sunday (and public holidays) to assist with any technical problems you have with your broadband. The WiFi Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Our WiFi Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. Please call 0333 304 0191 to request technical assistance from the WiFi Xperts. For any other queries, please contact us by phone 0808 040 8408 or online at https://www.vodafone.co.uk/contact-us/

Norton 360 Premium: Offer subject to availability and Norton’s terms and conditions. AntiVirus protection for up to 10 devices. After 12 months, contract automatically renews for 12 months at 50% of Norton’s then current retail price for Norton 360 Premium. See uk.norton.com/vodafone for more details and to confirm availability.

Award-winning security: Norton won AV-TEST Institute’s 2018 Best Protection Award in February 2019, for strong protection with minimal reduction of system performance. Details here: uk.norton.com/norton-security-antivirus 

Anytime Landline and Mobile calls: Applies to the first 60 minutes of UK landlines (numbers beginning 01, 02, 03) and UK mobile numbers (numbers beginning with 07) which you dial directly. Inclusive calls are to UK mobiles only (this does not include other numbers that begin with 07 such as WiFi services etc.). If you wish to avoid additional call charges you should re-dial before 60 minutes have passed. Standard call charges apply if you exceed the 60-minute call cap. Full details can be found here.

Super WiFi Plus: One Super WiFi Plus booster with Alexa Built-in is supplied with router. Two additional standard WiFi Boosters can be provided at no additional cost if you do not receive WiFi signal in each room of your home. Right to leave with no early termination fee if you do not get throughput speeds of at least 10Mbps in each room of your home, after installing all three Boosters and contacting us to try to resolve. To exercise right to leave, you must notify us within 30 days of receipt of your third WiFi Booster. Terms: vodafone.co.uk/broadband         

Amazon Music Unlimited Offer: 90-day free trial to the Amazon Music Unlimited Individual plan. After the free trial, your subscription will auto-renew and you will pay the full monthly price of £9.99 (£7.99/month for Prime members) with the option to cancel anytime. Eligibility: must register Super WiFi Plus booster with Alexa Built-in & sign-up within 30 days from date of registration. Exclusions: current or previous subscribers of Amazon Music Unlimited (whether free trial or paid) not eligible. Offer not valid for Amazon Music Unlimited Family, Student, Single Device or Annual plan or signups via iTunes. Must be 18+. Offer not transferable, cannot be combined with any other offer or resold. Terms apply, see amazon.co.uk/b?node=17537786031.

‘Dinnertime’ Alexa skill: included as an element of the service you receive with Super WiFi Plus broadband plans only. If you choose to use your own router (and not the one we supply), you will not be able to use this skill. 

Amazon, Alexa, Echo and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

WiFi 6: To benefit from WiFi 6, you must have WiFi 6 capable devices that are connected to the Super WiFi Plus booster.

Vodafone Faster Fibre Promise: If Vodafone Fibre to the Home Broadband services become available at your home, during the minimum term of your Vodafone Fibre Broadband contract, you may upgrade your Vodafone Fibre Broadband service to the equivalent Vodafone Fibre to the Home Broadband service without paying an early termination fee and at the same price as your current contract. A new 24 month contract applies and the monthly price is subject to CPI plus 3.9% increase each April. If you wish to upgrade to one of our Vodafone Fibre to the Home Broadband services with a higher average download speed than your current service, additional costs may apply.

Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. You will receive 50GB of data with your 4G dongle. If you run out of data, please contact our WiFi Xperts, who may add extra data as needed at no additional cost. In order to use the 4G dongle as intended, you should ensure it is plugged into your Vodafone Pro Broadband router. The 4G dongle is not a direct replacement for your fixed line broadband. As the 4G dongle connects to our mobile network, the service, speed and consistency of your connection may vary due to a number of factors, including location, coverage and demand. You must only use your dongle when you have a fault with your fixed line broadband and you must not roam with your dongle. Your use of the dongle is subject to our Vodafone Fibre Broadband/ Vodafone Fibre to the Home Broadband (as applicable) terms and conditions and the applicable terms and conditions relating to our mobile broadband products, each of which can be found at: vodafone.co.uk/terms-and-conditions.

Vodafone Super WiFi: One WiFi Booster is supplied as standard with your Vodafone router. Up to three WiFi Boosters can be provided at no additional cost if you do not receive WiFi signal and throughput speeds of at least 10 Mbps in each room of your home. Right to leave with no early termination fee if you do not get WiFi signal and throughput speeds of at least 10 Mbps in each room of your home, after installing all three WiFi Boosters and contacting us to try to resolve. To exercise right to leave, you must notify us within 30 days of receipt of your third WiFi Booster. Full terms: vodafone.co.uk/terms-and-conditions/

Vodafone WiFi Xperts: Our WiFi Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 9pm Monday to Friday and 8am to 8pm Saturday & Sunday (and public holidays) to assist with any technical problems you have with your broadband. The WiFi Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Our WiFi Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. Please call 0333 304 0191 to request technical assistance from the WiFi Xperts. For any other queries, please contact us by phone 0808 040 8408 or online at https://www.vodafone.co.uk/contact-us/

Norton 360 Premium: Offer subject to availability and Norton’s terms and conditions. AntiVirus protection for up to 10 devices. After 12 months, contract automatically renews for 12 months at 50% of Norton’s then current retail price for Norton 360 Premium. See uk.norton.com/vodafone for more details and to confirm availability.

Award-winning security: Norton won AV-TEST Institute’s 2018 Best Protection Award in February 2019, for strong protection with minimal reduction of system performance. Details here: uk.norton.com/norton-security-antivirus 

Apple TV 4K on us: You will receive your Apple TV 4K device at the same time as receiving your Vodafone Wi-Fi Hub. Not all content is available in 4K. 4K resolution requires 4K-capable TV. Accessing Dolby Atmos features requires Dolby Atmos–capable devices. Ownership of the Apple 4K TV equipment is yours 14 days after activation of your Xtra Home Broadband service.

*Apple TV+: Limited time offer. Subscription for 3 months included with Apple TV 4K. Offer only available to new Apple TV+ subscribers. Offer is not available to customers that have had an Apple TV+ subscription previously, whether through Vodafone or otherwise. To benefit from your inclusive 3-month Apple TV+ subscription, you must activate Apple TV+ within 3 months of receiving your device. One subscription per 'Family Sharing' group (up to six family members). After 3 months, your Apple TV+ subscription will automatically renew unless you cancel before the 3 months is up. Some content may require an additional subscription and may not be available in all countries. For full terms & exclusions on Apple TV 4K and Apple TV+, see here.  Eligible devices only. 18+. £4.99/month after 3 months with auto-renewal.

Anytime Landline and Mobile calls: Applies to the first 60 minutes of UK landlines (numbers beginning 01, 02, 03) and UK mobile numbers (numbers beginning with 07) which you dial directly. Inclusive calls are to UK mobiles only (this does not include other numbers that begin with 07 such as WiFi services etc.). If you wish to avoid additional call charges you should re-dial before 60 minutes have passed. Standard call charges apply if you exceed the 60-minute call cap. Full details can be found here.