Let’s talk Ready Business

Give us a call and find out what we can do to help your business reach its full potential.
Standard call charges apply – please check with your provider.

1-9 employees 0808 099 6788

10-99 employees 0808 004 4495

Request a call back

or talk to your account manager.

Benefits

  • General-Expert advice General-Expert advice

    Expert advice

    Your Prime Contact is fully trained in our services, systems and the latest technology and devices. So whether you need help setting up a new phone or going over your monthly bill, your Prime Contact can help.
  • General-A personal service General-A personal service

    A personal service

    You’ll receive a welcome text message to introduce your Prime Contact. After that, your dedicated Prime Contact will be at the end of the phone when you need them.
  • General-Dedicated to your business General-Dedicated to your business

    Dedicated to your business

    With a dedicated Prime Contact comes a dedication to helping your business. They’ll know your name (and you’ll know theirs), and they’ll know what your business does, what it needs and how they can help.
  • General-Proactive General-Proactive

    Proactive

    Your Prime Contact will be your very own business adviser, making sure everything on your account is how you need it, and will recommend how we can help you do more.

Prime Contact in action

 

Introducing Prime Contact

We’ve introduced Prime Contact because we know that communications are at the heart of your business. See how your Prime Contact can get any issues you have with your phone, your bill or your technology sorted simply and quickly.





Meet the team

Meet Maria, one of our Prime Contacts based here in the UK. She offers a personal introduction to the service and how she and the team are primed to give your business the dedicated support it needs. Just think of her as an extended member of your team.



 

Support

There are multiple ways you can get support and advice from your Prime Contact. For small businesses, help is available 7 days a week, 8am – 9pm. For medium-sized businesses, it’s available Monday to Friday, 8am-9pm.



  • General-Phone General-Phone

    Phone

    Just call 191 from your Vodafone mobile.
  • General-Live Chat General-Live Chat

    Live Chat

    Start a chat as normal, and it’ll be picked up by your Prime Contact after you enter your details.
  • General-Request a call back General-Request a call back

    Request a call back

    If you’re not in a rush, you can use our online Prime Contact portal to arrange for your Prime Contact to call you back.

How to get Prime Contact

General-Prime Contact is included in all Vodafone Business Premier plans
General-Prime Contact is included in all Vodafone Business Premier plans

Prime Contact is included in all Vodafone Business Premier plans

Vodafone Business Premier plans are built for business. With seven different plans to choose from, there’s extra value added including worry-free roaming, inclusive international calls, a choice of entertainment, insurance and more. And on top of this, Prime Contact comes as standard with all Business Premier plans.

General-Existing Pay monthly customers can add Prime Contact to their plan

Existing Pay monthly customers can add Prime Contact to their plan

If you’re not ready to take up one of our new Business Premier plans, you can still reap the rewards of Prime Contact. For small businesses with up to four connections, its £3 (exc. VAT) extra a month for each phone you choose to add Prime Contact to. If your business has five or more connections, add it to all of your phones for only £2 (exc. VAT) a month for each one. Prime Contact isn’t available if you’re a One Net Business customer.

Call 191 free from your Vodafone mobile to add Prime Contact to your plan or to find out more.

General-Existing Pay monthly customers can add Prime Contact to their plan

Why Vodafone

  • Pillar connection icon Pillar connection icon

    We are the connection you can trust

  • Pillar innovate icon Pillar innovate icon

    We always innovate to keep you one step ahead

  • Pillar right thing icon Pillar right thing icon

    We deliver on our promises

  • Tape measure Tape measure

    We'll give you service tailored to your business

Let’s talk Ready Business

Give us a call and find out what we can do to help your business reach its full potential.
Standard call charges apply – please check with your provider.

1-9 employees 0808 099 6788

10-99 employees 0808 004 4495

or talk to your account manager

Tell us about your organisation* - required