Perspective series: Strengthening communities
What exactly makes a strong community? According to the public sector leaders we surveyed, three key areas emerge: a healthy population, community trust in public services and an efficient local Government.
In fact, public sector leaders are adamant that a strong community and a highly-capable public sector go hand-in-hand.
Technology and innovation is playing a huge part in raising service quality and building public trust. In our report, we look at how the public sector can deal with the demand from both central Government and the public to digitise services.
From higher efficiency and lower wastage to a more personalised and continuous service, the ‘operational’ and ‘convenience’ benefits of improved technology usage in the public sector are apparent. But the challenge is just as clear: How can we forge strong communities in the face of massive public sector cuts?