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Tackling finance challenges

  • The Trust imperative The Trust imperative

    The Trust imperative

    Trust in the financial services industry is at an all-time low. Since the crash of 2007–08, there’s been a crisis of confidence from both consumers and public bodies. This has created an environment in which new regulation and compliance is putting increasing pressure on organisations to become more transparent and responsible – and frequently prove their ‘resilience’ and risk status. In order to comply, organisations need to develop more agile, scalable business models.

  • Security in the digital age Security in the digital age

    Security in the digital age

    Cyber-attacks are a very real threat for finance organisations, and those who’ve been hit know just how damaging it can be. Protecting customer data is paramount, as criminals increasingly target banking customers with phishing scams. And given the increasing popularity of mobile working on smartphones and tablets, organisations have to be more vigilant than ever.

  • The changing customer dynamic The changing customer dynamic

    The changing customer dynamic

    Customers are becoming more demanding with higher expectations of the services they use than ever before. They expect a seamless and integrated choice of channels as they engage with a business. It’s also easier for consumers to change providers, so retaining customers is now a major challenge. The business that can differentiate its products and lead through outstanding customer service will have the edge over its rivals, reducing attrition and improving advocacy.

  • Digitally empowered employees Digitally empowered employees

    Digitally empowered employees

    Like most industries, financial services organisations want to attract the brightest and best. But today’s workforce is different from older generations, with different expectations. They’re ‘digital natives’, having grown up with the Internet and online technology, and they want to use it to make their working life easier. Adopting the latest technology is key to recruiting top talent and will ensure the firm takes advantage of more sophisticated employees and ways of working.

  • New competitors, new money New competitors, new money

    New competitors, new money

    Traditional financial service models are being vigorously disrupted and, across the world, new start-ups are revolutionising payment technology. The FinTech (Financial Technology) industry is growing rapidly and providing new and exciting ways to pay for goods. Tech giants are also getting involved, with the likes of Google Pay, Apple Pay and similar ventures from Samsung and its competitors, vying for market share.

  • The innovation paradox The innovation paradox

    The innovation paradox

    The great majority of finance organisations are going through a period of ‘digital transformation’, exploring and finding better ways of engaging their customer. But this needs to be achieved against a backdrop of tightening regulation and risk management that actively discourages anything new. Examples like the Aviva Drive App show how financial institutions can adopt smarter, digital ways of working today to better attract and engage customers.

 

Vodafone Ready Finance

Learn more

Why Vodafone for Finance
Why Vodafone for Finance

Why Vodafone for Finance

Take a look at our infographic and see how we can help your organisation achieve better operational agility, better connected employees and better customer engagement. Or dive straight into our full guide and see how our full range of solutions can help you be ready for anything.

Ready Finance Guides

Ready Finance Guides

In this guide, we further explore the six industry challenges identified on this page, and how they can be turned into opportunities to get closer to your customers, stand out in a crowded market, and drive further growth.

Ready Finance Guides
Ready Finance Tech Guides
Ready Finance Tech Guides

Ready Finance Tech Guides

For those in the Retail Banking, Investment Banking or Insurance sectors, our Ready Finance Tech Guides focus on the specific challenges you face, and help you find the right technology to overcome them.

Recommended solutions

Being ready means making the best use of the right solutions for your business.

Why Vodafone

  • Pillar connection icon Pillar connection icon

    We are the connection you can trust

  • Pillar innovate icon Pillar innovate icon

    We always innovate to keep you one step ahead

  • Pillar right thing icon Pillar right thing icon

    We deliver on our promises

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    We'll give you service tailored to your business

Let’s talk Ready Business

Give us a call and find out what we can do to help your business reach its full potential.
Calls cost 2p per minute plus your phone company's access charge.

New customers 0845 241 9560

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