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Annual Retail Price Index (RPI) price adjustments

The RPI is a widely recognised measure of the UK’s general level of inflation and is used by many industries as a guide on whether to adjust prices, and by how much.

Business and Consumer mobile plans, including SIM-only and Mobile Broadband

Customers on either: (1) a Business plan purchased at any time; or (2) a Consumer Red plan purchased prior to 17 December 2017, will be subject to a 2.2% price increase, in line with the RPI figure published 15 January 2020.

Customers on either: (1) an Unlimited plan purchased at any time; or (2) a Consumer Red plan purchased after 17 December 2017, will be subject to a 2.5% increase, in line with the RPI figure published 25 March 2020.

Business and Home Broadband

Customers with Business Broadband (including Superfast Business Broadband and Essential Business Broadband) will be subject to a 2.2% price increase, in line with the RPI figure published 15 January 2020.

Customers with Home Broadband (including Superfast Home Broadband, Unlimited Home Broadband and Gigafast Broadband) will be subject to a price increase in line with the RPI rate that will be published by the Office for National Statistics 25 March 2020. Check back here 26 March 2020 for further information.

 

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