The RPI is a widely recognised measure of the UK’s general level of inflation and is used by many industries as a guide on whether to adjust prices, and by how much.
Business and Consumer mobile plans, including SIM-only and Mobile Broadband
Customers on either: (1) a Business plan purchased at any time; or (2) a Consumer Red plan purchased prior to 17 December 2017, will be subject to a 2.2% price increase, in line with the RPI figure published 15 January 2020.
Customers on either: (1) an Unlimited plan purchased at any time; or (2) a Consumer Red plan purchased after 17 December 2017, will be subject to a 2.5% increase, in line with the RPI figure published 25 March 2020.
Business and Home Broadband
Customers with Business Broadband (including Superfast Business Broadband and Essential Business Broadband) will be subject to a 2.2% price increase, in line with the RPI figure published 15 January 2020.
Customers with Home Broadband (including Superfast Home Broadband, Unlimited Home Broadband and Gigafast Broadband) will be subject to a price increase in line with the RPI rate that will be published by the Office for National Statistics 25 March 2020. Check back here 26 March 2020 for further information.
When will the price change impact me?
Your first bill after 1st April 2020 will reflect the increase on your standard line rental charge.
Why is Vodafone increasing prices?
The actual adjustment is dictated by the RPI rates published by the Office of National Statistics in March and January each year. Vodafone, alongside many other industries, benchmark and adjust their prices against this rate to align with the UK’s general level of inflation.
How does this impact my business?
From 1 April 2020, your Vodafone products will be subject to the new pricing.
As an example, if a standard charge is £30.00 per month for either (1) a Business mobile plan purchased at any time; or (2) a Consumer Red mobile plan purchased prior to 17 December 2017, as of 1 April 2020 that standard charge will increase by 2.2% (0.66p), meaning a new standard charge of £30.66.
If you’re on either an Unlimited mobile plan or a Consumer Red mobile plan purchased after 17 December 2017, your price will be subject to an increase of the RPI rate published on 25 March 2020.
How often will Vodafone increase their prices?
We apply an annual price adjustment in line with the Retail Price Index (RPI).
What if I have a discount?
RPI is applied to your monthly fee, before the discount is applied.
Where can I go for more information?
If you have a Vodafone account manager please contact them directly with any queries. Alternatively, you can find more information from the Office for National Statistics.