Northern Gas Networks

Keeping gas fires burning

The main gas supplier for the north of England re-evaluated its processes and use of technology, creating a more positive work environment for employees.

Northern Gas Networks supplies gas to Yorkshire, the North East and Cumbria, employing 1,500 full-time staff as well as numerous contractors to help maintain the gas network.

Northern Gas Networks was looking for a way to improve its other network – communications – both within the business and with its customers. It sought out our unified communications solutions, and also chose our Better Ways of Working strategic transformation programme. With our guidance, the company was able to re-evaluate its processes and use of technology to create a system where employees can perform their duties from any office.

“I think an awful lot of people do think ‘oh Vodafone, yeah, they’re the retailer that sells phones. Oh, and they’ve got quite good coverage’. It’s a much broader picture. Vodafone aspires to be innovative. This is a company I will happily do business with.”
Dave Clark, Innovation, Information and Improvement Group Director, Northern Gas Networks

Why Northern Gas Networks chose to partner with Vodafone

Northern Gas Network’s vision for Better Ways of Working

 

Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

0845 241 9560

Calls cost 2p per minute plus your phone company’s access charge.

Northern Gas Network’s vision for Better Ways of Working

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Putting people first

Better Ways of Working has helped Northern Gas Networks build a culture of putting people at the centre of everything, improving both internal collaboration and the quality of customer service it provides.

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A positive place to work

Employees are happier and more productive now they have the freedom to work how and where they need to, with improvements to use of space and technology enabling them to work freely from any office.

Why Northern Gas Networks chose to partner with Vodafone

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One business, one network

With a single unified communications network, employees can work from any of the company’s offices without any technical or setup issues – letting them collaborate, communicate and share from anywhere in the business.
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A partner, not just a supplier

As a true communications partner, Northern Gas Networks was able to trust our knowledge and experience around mobility, technology and more. And we’ll continue to work with its accelerated delivery teams for the length of our partnership.

Related solutions

Why Vodafone

Innovating to stay ahead

Delivering superior customer service and support

Offering greater value

Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

0845 241 9560

Calls cost 2p per minute plus your phone company’s access charge.

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