Changes to your price plans

Business Line Rental Changes

Why is my line rental increasing?

We are making changes to some older business plans to bring them in line with our current plans. In some cases these changes will result in a small increase in customers’ monthly payments.

How much will my line rental increase by?

  • Customers using Vodafone Business Choice, Vodafone Total Business, Sharetime, Sharetime Plus, and Small Business Community Plans will see an increase of £0.80 a month per child connection.
  • Customers using Your Plan and Vodafone Business Essentials will see an increase of £0.50 if currently paying £24.99 or less in line rental each month, or an increase of £1.00 if currently paying £25.00 or more in line rental each month. If you are not sure how much you’re paying, you can find it on your monthly bill or by simply contacting us on 191 free from your Vodafone mobile.

When does this change happen?

From 1 November 2012.

Roaming and International Call Changes

What is changing?

Receiving a call:

  • Calls received in our Rest of World zone will now be charged by the minute instead of by the second.

Making a call:

  • Calls to the UK from USA & Canada will now cost £1.00 a minute instead of £0.90 a minute.
  • Calls to USA & Canada and the Rest of the World zone made from within our Europe zone will now cost £0.79 a minute instead of £0.2404 a minute.

Making an international call:

  • Calls to our Europe Zone from the UK will now cost £0.17 a minute rather than £0.12 a minute. There is a one minute minimum call charge, and after that, you’ll be charged by the second.
  • Calls to USA & Canada from the UK will now cost £0.17 a minute instead of £0.12 a minute. There is a one minute minimum call charge, and after that, you’ll be charged by the minute.
  • Calls to our Rest of the World zone from the UK will now cost £0.65 a minute instead of £0.50 a minute. There is a one minute minimum call charge, and after that, you’ll be charged by the minute.

When does this change happen?

From 1 November 2012.

Premium Rate Changes

Why are the prices increasing?

The prices we’re charged are set by other suppliers. So as they’ve risen, we’ve had to increase our prices to reflect them.

Which numbers will cost more?

  • Calls to directory enquiries118 500 and 118 404 will cost £2.50 a minute. All directory enquiries numbers have a one minute minimum call charge. Charges for all other directory enquiries remain unchanged.
  • Premium rate calls, which start with 09, will now have a minimum cost of £0.50 (previously £0.41) and a maximum per minute charge of £1.75 (previously £1.63).
  • Voice Short Codes, such as numbers used to call TV competitions, will now have a minimum one minute call charge. The cost of calls will vary from free to £1.67 a minute, depending on the number you dial; the service provider will let you know the cost of the call.

When does this change happen?

From 1 November 2012.

Are there any cheaper alternatives?

Yes, there are alternative directory enquiry numbers. Our own directory enquiry number is 118 881 and this remains only £0.71 a minute with a one minute minimum call charge.

How can I find out about all my premium call charges?

To find out more about call charges, please click here.

All prices shown are exclusive of VAT

For more information, please visit our terms and conditions

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