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group taking a selfie

Customer Service Apprenticeships

Get your career off to a flying start at Vodafone and become a legend for our customers.

We’re looking for Customer Service Apprentices in Wythenshawe, just outside Manchester. Work, learn and earn with Vodafone and you’ll get the support and career development opportunities that you’d expect from one of the UK’s best known brands.

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Start a new career in our contact centres and make a difference every day

If you have energy, enthusiasm and a passion for doing the right thing, you’ll be right at home with us. We’re on the look-out for people to join our Customer Care teams serving consumers or businesses, and our Telephone Sales and Retention Teams.

Based in Stoke, Newark, Glasgow, Manchester and Leeds, our contact centres are workplaces with the ‘wow’ factor. And when you join us, we’ll help you develop skills for life as you start a great career with one of Britain’s biggest brands.

So if you’re looking to take the first step towards a bright new future, register your details today and we’ll be in touch soon.

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Red Squre

Life at Vodafone

Want to find out more about life at Vodafone and what it’s like to work here?

Check out our careers blog and discover a wide range of case studies, people stories and videos to help you get a taste of what we’re all about.

The benefits

We offer a wide range of rewards and benefits to recognise you for the work you do– and all designed to work around what suits you.

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    Flexible finances

    Whatever your plans and priorities for the future, we’ll help you save for them. Our range of financial options covers pensions, shares, and more, all featuring unique benefits for Vodafone employees.

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    Health and happiness

    We believe the health and happiness of our people is central to our success as a business – another example of how we’re at our best when you’re at yours. You’ll benefit from a great range of services and facilities, including free health assessments to support your wellbeing.

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    Flexibility and choice

    Balance your everyday lifestyle with a brilliant career with us. All our benefits offer great flexibility and our My Choices programme helps you get more out of life. Enjoy generous holiday entitlements, one of the best maternity policies in the UK, shopping discounts, a Cycle to Work scheme and much more.

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    The VIP treatment

    All Vodafone employees have access to a range of exclusive discounts on our products. Join us and you, your family and your friends can enjoy savings on our mobile phone and home broadband plans.

The Vodafone difference


Better ways of working

We've got an ambition to change the way that Britain works through our Better Ways of Working programme. We're recognised as leaders in this area not just because of our products and services but also through changes we’ve made to our own working environments and the ways in which we work together. Our people enjoy being part of a workplace that encourages flexible hours, flexible locations and flexible workplaces.


Campus life

Described by employees as “idyllic” and “the best environment to work in”, our spacious, state-of-the-art campus is designed to inspire and encourage collaboration. Here you’ll have the space and freedom to work how and where you’re at your best, surrounded by trees, greenery and our very own lake. And there’s a range of facilities to support your work, your life and your wellbeing, from a restaurant and convenience store to our on-site gym and health services.



Giving Something Back

Our Giving Something Back programme lets all our people take up to three working days of paid leave to support a charity or community project that’s close to their heart. Volunteering is a great way to make a real difference – and have some fun, too.

We’ll also boost your charity fundraising by matching it up to £1,400 each year – doubling your power to make a difference.


Vodafone Employee

Our culture and values

Who we are and what we stand for are at the heart of our business. Our network carries the call that can make someone’s day or a difference to their life. We also love supporting our local communities through fundraising and volunteering activities, and we’re just as interested in how our people go about their working days.

It all boils down to our three key values of speed, simplicity and trust: by being quick to deliver, while being clear in what we say and do, our customers will continue to believe in us.

Vodafone Employee
Vodafone Employee  
Vodafone Employee

Training and development

We’re dedicated to helping all our employees grow and achieve their full potential. You’ll receive all the tools and opportunities to become an expert in your area, and to excel in ways that benefit you, us and everyone.

When you join Vodafone you’ll benefit from a full induction experience that will truly welcome you into the business. And throughout your time with us, you’ll always have the support and training to be at your best, from leadership development to educational sponsorship and professional development.

Where will you shine?


Candidate Commitments

We’re passionate about our customers, what we stand for and the experience you have with us. We want you to see for yourself why Vodafone is a great place to work. Our ambition is to give everyone a great recruitment experience that’s not only engaging, but gives you the opportunity to really get to know us as a business.

See the Candidate Commitments infographic [PDF 48KB]

We're committed to recruiting the best people, whatever their background. If you have a disability, learning difficulty, medical condition or any other individual need, we'd be happy to talk to you about making reasonable adjustments to our application and selection process that will enable you to be at your best.