Help with your broadband

Selecting a new channel

If you’re experiencing a slow or intermittent connection, you can use the Vodafone Broadband app to select a new channel for your device. See our guide to selecting a new channel below.

Broadband help - Select channel step 1
Step one

Connect your iOS or Android device to your router and open the Vodafone Broadband app. Select My Wi-Fi in the menu bar.

Broadband help - Select channel step 2
Step two

Select the Wi-Fi channel option from the menu.

Broadband help - Select channel step 3
Step three

Choose your preferred Wi-Fi frequency, 2.4 GHz or 5 GHz.

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