Need a little broadband help?

Find out how we can help get you back online

We’re sorry you’re having trouble with your broadband – let’s get you back up and running. First off, check your broadband status using our Broadband Service Test

Then check your broadband set-up is correct with our handy video. If everything looks right but it still isn’t working, please choose your issue below and we’ll try to fix it.

Take control of your broadband

Set up internet-free family time, check your hub speed, block unwanted devices from your WiFi and more with the Vodafone Broadband app.