Use our online Broadband Service Test to check the performance of your broadband and connect you with our team of advisers.
We’re sorry you’re having trouble with your broadband – let’s get you back up and running. First off, check your broadband status using our Broadband Service Test
Then check your broadband set-up is correct with our handy video. If everything looks right but it still isn’t working, please choose your issue below and we’ll try to fix it.
Things feeling a little slower than they should?
One minute you’re connected and the next you’re not?
Struggling to get online at all?
Set up internet-free family time, check your hub speed, block unwanted devices from your WiFi and more with the Vodafone Broadband app.