Call us* to speak to our dedicated complaints team on 0333 3040 441
Our advisers are available Monday - Friday 8am to 9pm and Saturday - Sunday 8am to 8pm.
Write to us at Customer Relations Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN
Make sure you include your mobile number, email address and Vodafone account number. We’ll let you know when we’ve received your letter and we’ll aim to respond within 5 working days.
*Calls to us will come out of your plan’s inclusive minutes, whether you’re with us, another network, or calling from a landline. If call charges do apply, they’ll be set at the national rate.