Call us* to speak to our dedicated complaints team on 0333 3040 441
Our advisers are available Mon to Sun, 8am - 8pm
Small business customers:
Mon to Fri, 8am - 8pm
Sat to Sun, 9am - 6pm
Write to us at Customer Relations Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN
Make sure you include your mobile number, email address and Vodafone account number. We’ll let you know when we’ve received your letter and we’ll aim to respond within five working days.
*Calls to us will come out of your plan allowance. If call charges do apply, they'll be charged at the standard rate.