Whether you've bought a new phone or upgraded your plan, take the chance to make sure you like the way we do things – after all, we hope we'll be together a while.
If there's anything which isn't exactly the way you want it, you have 30 days from the start of your contract to cancel – no strings attached.
Not only have we created lots more UK-based call centre jobs, so you can easily get in touch when you need us – we also provide 24/7 digital support online and through the My Vodafone app – making life easier for you.
Get hands-on help setting up a new device or fixing a technical problem when you book a 35-minute, one-to-one session with a friendly expert from the Vodafone Tech Team. From just £15, in a Vodafone store near you.
We are constantly innovating to improve your customer service experience. From Voice activated support through Alexa and Google Assistant, to TOBi, the chatbot who helps you shop, we're all about creating solutions that work for you.
As a new or upgrading customer, you can also use your first 30 days to put our network to the test. Give us feedback about your network experience and, if you're not happy, we'll cancel your contract so you can walk away – no questions asked.
Most networks give you 14 days to make your mind up – we give you 30 days to decide on any purchase made directly from Vodafone.
Our fast, reliable 4G network comes as standard on Pay monthly, so you can do more of what you love even faster, in even more places.
We know how important your device is to you, so if something goes wrong we'll get you back up and running as quickly as we can.