Plan details
More information about what’s included in your chosen plan.
What’s included?
Out-of-plan charges
If you exceed your UK allowances, you’ll pay.
| Description | Price |
|---|---|
|
Data within the UK |
You will be charged £6.50 for every 250MB of UK data you use outside your allowance. |
|
UK calls to Vodafone mobiles, landlines (starting 01, 02 or 03) and voicemail |
55p a minute (inc. VAT) |
|
Calls to other UK mobile networks |
55p a minute (inc. VAT) |
|
Calls to non-geographic numbers starting 0800 or 0808 |
Free |
These are the types of calls and texts not included in your planallowances and their prices.
| Description | Price |
|---|---|
|
Calls to non-geographic numbers starting 084 or 087 |
Access charge of 55p a minute (inc. VAT) plus a service charge* |
|
Calls to directory enquiries (starting 118) |
Access charge of 55p a minute (inc. VAT) plus a service charge* |
|
Calls to premium-rate services (starting 09) |
Access charge of 55p a minute (inc. VAT) plus a service charge* |
|
Calls to non-geographic numbers starting 0500 |
55p a minute (inc. VAT, 1-minute minimum call charge) |
|
UK picture messages (up to 300KB) |
55p a message (inc. VAT) |
|
UK video messages |
55p a message (inc. VAT) |
|
Calls to Europe |
£1.50 a minute (inc. VAT) |
|
Calls to our Rest of World zone |
£2 a minute (inc. VAT) |
|
Text messages abroad (up to 160 characters) |
35p a message (inc. VAT) |
* A service charge also applies for calls to service numbers. The organisation offering the service (such as your bank or travel agent) needs to advertise the service charge for the number alongside their service number.
Other charges
Download our full list of prices [PDF: 1.66MB]
Other useful information
RPI (Retail Price Index)
Each April, your plan price will increase by an amount equal to the RPI rate published in March of that year. See our RPI page for more information.
Credit check
If you’re joining us on Pay monthly, we’ll carry out a credit check. Find out more about our credit checking policy
Cancellations
You can cancel your contract at any time during the first 30 days with a full refund. After this you'll need to pay an early termination fee to cover the remaining cost of your contract.