Vodafone logolink to homepage
Network Satisfaction Guarantee

The Vodafone Network Satisfaction Guarantee

Your satisfaction, guaranteed – if not, tell us.

We know how important it is to be connected to the things that matter. That’s why we’ve been making our mobile network even bigger and better – reaching more people and places than ever. And now, if you’re not totally happy, you can tell us as part of our unique Network Satisfaction Guarantee.

As a new or upgrading customer, you have 30 days to put our network to the test, no strings attached.  Plus, you can give us feedback about your network experience after your first 30 days, straight from the My Vodafone app

So however long you’ve been with us, our Network Satisfaction Guarantee means we’ve always got you covered.

See our FAQs for more information

Network issues? Let us know

If you’re an existing customer, share any feedback or frustrations about your signal or our network performance with our Network Satisfaction feature in the My Vodafone app In return, we’ll give you a 250MB UK data bonus to use for seven days – it’s our way of saying thanks for helping us improve.

Please share as much feedback as you want, but bear in mind that you can only collect one data bonus every 30 days.


Put us to the test

If you’re a new or upgrading customer, our unique Network Satisfaction Guarantee lets you put our bigger and better network to the test. This means you have 30 days to try us out. If you’re not happy, we’ll cancel your contract so you can walk away – no questions asked.


Vodafone UK Network Satisfaction Guarantee

Why Vodafone?