Vodafone age-restricted content controls

To protect younger customers, we've restricted access to adult content on mobile devices. It's easy to remove the content control bar, you'll just need a credit card to verify your age. Please note: no payment will be taken.

If you don't have a credit card, just take a copy of your photo ID (like a passport or driving licence) to your nearest store and one of our advisers will be happy to help.

The easiest way to remove the bar is in the My Vodafone app. Alternatively, you can do it from our website

Remove bar with the My Vodafone app

  1. Log in to the My Vodafone app and choose Products and services in the menu, then tap on Manage Bars and Extras
  2. Scroll down and click Bars and Data Alerts, and within Bars you'll see Age-restricted content bar
  3. If you've verified your identity before, switch the toggle to Off and go to step 7. Otherwise, choose Verify age
  4. Follow the steps to verify your age and enter credit card details. No payment will be taken
  5. In the next screen, click the Bars and Data Alerts link, and within Bars you'll see Age-restricted content bar
  6. Switch the toggle to Off
  7. Wait 10 minutes and restart the device

You should get immediate access to over-18s content and a text saying the bar has been removed. Occasionally it may take up to 24 hours.