SIM swap and activation

You’ll need to swap your SIM if your phone has been lost, stolen or damaged, or if you’ve changed phones and need a different-sized SIM.

Here you can order or activate a replacement SIM. Just answer the following questions and your new SIM will be ready to use in no time.

Please note:

  • SIM swap is only possible onto a replacement blank SIM ordered from Vodafone specifically for a SIM swap. You can’t swap onto a pre-activated Pay as you go SIM bought either from us, or a third party such as Tesco or Argos
  • If you’re joining us from another network or switching from Pay as you go to Pay monthly, you can keep your current number by transferring it over

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