SIM swap and activation
You’ll need to swap your SIM if your phone has been lost, stolen or damaged, or if you’ve changed phones and need a different-sized SIM.
Here you can order or activate a replacement SIM. Just answer the following questions and your new SIM will be ready to use in no time.
- It’s not possible to swap to a Pay as you go SIM bought either from us, or a third party such as Tesco or Argos. SIM swap can only be done onto a replacement blank SIM ordered from us directly, specifically for a SIM swap. Order one here
- If you’re joining us from another network or switching from Vodafone Pay as you go to Vodafone Pay monthly, you can keep your existing number by transferring it
- If you’re upgrading your phone and not sure if your current SIM fits your device, check here