Broadband Prize Draw (23 April to 23 June 2025)
By entering this Prize Draw you agree to be bound by the following terms and conditions:
The Promoter
1. The promoter of this Prize Draw is Vodafone Limited (company number 01471587), The Connection, Newbury, Berkshire RG14 2FN (the "Promoter").
Eligibility
2. This Prize Draw is open to:
a) UK residents aged 18 years and over; who
b) are existing Vodafone Pay Monthly Mobile customers;
i) are not existing Vodafone Home Broadband customers;
ii) receive an invitation from the Promoter inviting them to take part in this Prize Draw; and
c) confirm the end date of their minimum term contract with their current home broadband provider;
(each a "Participant").
3. Entry is limited to one Entry per person. Duplicate entries from the same person or made via a third party (including by use of an automated service) will be invalid.
Prize
4. There are twenty (20) prizes of £100 Gift Cards to be won (each, a "Prize").
5. The Prizes carry no cash value, are non-transferable and may not be substituted by the winner. The Promoter reserves the right to substitute the Prize with an alternative prize of equal or greater value.
Prize Draw Period
6. The Prize Draw is open from 09:00 on 23 April 2025 until 23:59 on 23 June 2025 (the "Prize Draw Period").
Entry
7. The Prize Draw will be carried out by the Promoter upon the end of the Prize Draw Period.
8. The Prize Draw is free to enter, and no purchase is necessary. Entries must be made by the Participant and must not be made through agents or third parties.
9. To enter the Prize Draw you must, during the Prize Draw Period, confirm the date that the minimum term of your existing home broadband contract ends via the URL provided in the Prize Draw invitation and complete all required fields ("the Entry").
10. Entries will then be entered into a random draw. The winner(s) will be selected independently. If selected as a winner, you will be required to validate the Entry by sharing proof of your existing home broadband contract end date with us within 10 working days of contact confirming you have been selected as a winner. Proof will be reviewed by the Promoter and all winners will be contacted by email by 4 August 2025 to confirm whether their Entry has been validated. If your proof is rejected by the Promoter or no proof is submitted within 10 working days of initial contact, the Promoter will contact you to confirm you are no longer eligible to claim a Prize and reserves its right to draw new winners. We will confirm how to provide proof if you are selected as a winner.
11. Entries that are incomplete, unvalidated or damaged will be deemed invalid. The Promoter accepts no responsibility for entries that are lost, delayed, incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the Entry is not proof of receipt by the Promoter.
12. The Promoter reserves the right at its absolute discretion to disqualify Entries which it considers do not comply with these terms and conditions or any participant who it reasonably believes has interfered with the fair running of this Prize Draw.
13. The Promoter shall have the right, where necessary, to undertake all such actions as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to the identity, age, and other relevant details of the Participant.
14. Entries must be made by the Participant and must not be made through agents or third parties.
15. Fully completed Entries must be sent to be received no later than the end of the Prize Draw Period. Entries received after the Prize Draw Period will not be eligible for entry.
Winner Selection and Prize
16. The Prize Draw will take place on 4 July 2025.
17. The Prize winners will be the first twenty (20) Entries selected at random from all valid Entries received by the Promoter in accordance with these terms and conditions.
18. The Prize winners shall be notified by the Promoter by 22 July 2025 using the email address provided by the Participant at the time of Entry. Validated winners will each have 90 days from the date of validation of your Entry by following the steps set out in the fulfilment email. After this time, the Prize will no longer be available.
19. The Prize should be treated like cash and cannot be replaced if lost or stolen. Please check the redemption instructions and terms and conditions of your chosen Prize before making your choice (see paragraphs 21-24 of these terms).
20. In the event that a Prize winner or substitute Prize winner is unreachable, ineligible, or fails to claim the Prize in the time required, the winner or substitute winner shall forfeit their Prize, and it will be awarded to a substitute winner, which shall be the next Entry selected at random.
21. The Prize redemption details will be sent to you via email once you have validated your Entry. Prizes will be delivered via Blackhawk Network EMEA Limited (registered under company number 4155659) of Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD ("Blackhawk"). You will receive your Prize within 10 working days of redemption.
22. If you do not receive your Prize, or if the Gift Card is not working, it is your responsibility to contact Blackhawk via details provided in the fulfilment email, submitting a Contact Us form via vodafonerewards.select-your-reward.co.uk/ContactUs or by telephone: 0344 693 9901
23. By claiming the Prize, you are also accepting Blackhawk's terms and conditions available at: vodafonerewards.select-your-reward.co.uk/TermsAndConditions and the terms of your chosen Gift Card retailer, available on Blackhawk's website at the time of selection.
24. By entering into this Prize Draw you acknowledge and agree that if you win a Prize, the Promoter shall be obliged to provide your details to the Advertising Standards Authority on request. For all other third parties, details of the winners are available from the Promoter on request, unless the winner(s) chooses not to allow their details to be made available. See paragraphs 26 and 27 of these terms for more information.
25. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.
General
26. The Promoter will use your information to facilitate the survey, run the Prize Draw, to contact you if you win, obtaining validation of your contract end date, and to provide you with your Vodafone service. If you are a winner, unless you object, we may publish or make available your details if requested to demonstrate that a valid award took place. For some promotions, we may also use your entry, your name, your social media username and/or photos for promotional purposes including for display on our social media channels and other marketing materials. We will only send you future marketing if you have agreed to this.
27. Vodafone will process your data in line with our Privacy Policy to contact you to let you know whether you have won and to validate your Entry if you win. For information on how we process your personal data, please see our Privacy Policy at vodafone.co.uk/privacy. Blackhawk will facilitate the Prize, and you need to access its website to claim. For further information on how Blackhawk processes your personal data, see its Privacy Policy at blackhawknetwork.com/privacy-policy
28. The Promoter shall not be liable for any interruption to this Prize Draw whether due to force majeure or other factors beyond the Promoter's control.
29. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this Prize Draw.
30. The Promoter will not be responsible or liable for: (a) any failure to receive Entries due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Entries; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Prize Draw.
31. By entering the Prize Draw, the participant agrees to release the Promoter from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind (including but not limited to negligence) arising out of or in connection with the Prize Draw or with the acceptance, possession, attendance at or use of any prize (except death or personal injury caused by the Promoter's negligence, for fraud, or otherwise as prohibited by law).
32. The terms and conditions for this Prize Draw are governed by English law and any disputes (whether contractual or non-contractual) arising out of or in connection with this Prize Draw shall be subject to the non-exclusive jurisdiction of the English courts.
Version Date: April 2025
© 2025 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210) Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.