Smart Motion Sensing Privacy Policy
Introduction
This privacy supplement gives some additional information around the processing conducted for Vodafone Smart Motion Sensing, to provide further context to our main privacy policy
Vodafone Smart Motion Sensing is a home monitoring service available to eligible customers using the Vodafone Ultra Hub router (the 'Hub'). Users of this service will be able to detect disturbances in their Wi-Fi signal between the Hub and stationary devices connected to the Hub via Wi-Fi - for example, smart TVs, smart speakers, smart lightbulbs, etc.
By monitoring these disturbances, the Service can detect movement within the property, determine whether that movement is caused by humans or pets, and alert account holders or additional household members when unexpected movement is detected. The user can also be notified of when family members enter and leave the home, by using information gathered from the router of when they connected and disconnected from the Wi-Fi.
If you have any queries in any aspect of this privacy supplement, please use our privacy query form and a member of our dedicated team will respond to you.
Information we collect about you
Just like the data collected to provide Vodafone Home Broadband, this service will process data about your devices, such as media access control (MAC address).
We will process names and numbers provided by the account holder, when they enter this information to get notifications about household members leaving or arriving home, based on their primary mobile device disconnecting from or connecting to the Wi-Fi, respectively.
To help us determine how well the service is working, identifiers such as the number of devices set up for motion sensing, when the service was activated or deactivated is also collected.
When we collect your personal information
We collect your personal information when:
- Using Vodafone Smart Motion Sensing service in the Home Broadband App
The performance of your contract or to enter into the contract and to take action on your requests. For example, so you can make calls and texts, and browse the internet on your phone, we process things like the numbers you dial, how much data you're using and when you're doing it so we can provide connectivity. This also enables us to generate your bill, based on your usage. We also need to conduct credit checks when you apply for a product or service.
Vodafone's legitimate business interests, for example, fraud prevention, maintaining the security of our network and services, direct marketing, and the improvement of our services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, visit the 'Your rights' section of this policy.
How we use the information collected
Vodafone will use your device information, name and number (as provided by the account holder):
- To provide the Vodafone Smart Motion Sensing service.
- To let the account holder know that any household members have entered or left the home, determined solely by their mobile phones disconnecting and connecting to home Wi-Fi.
- To notify the account holder when unexpected human movement has been detected.
- Conduct analytics to determine the success of the trial and product.
What information we don't collect
Vodafone Smart Motion Sensing will not track your device's movement around the house, for example we do not collect GPS data.
We don't collect personal data other than the type of device, unless the account holder provides it (for example tags your name and number) and you have not opted out.
What choices do you have
You may choose to opt out of being tagged as a household member, i.e. your name and number used by the account holder, so that they will not be alerted when you enter or leave the home. This can be done by responding to the text message (SMS) sent by the service in the format mentioned.
How long we keep your data
By way of an example here are some of the data and usage statistics we will collect and how long we will retain it for.
| What data is involved | How long is it retained for? | |
| Location Data | Motion based data | 30 days |
| Service Configuration Information | Devices setup | As long as the service is active. At the end of the trial period, the accounts will be removed. |
| Identifiers | Devices configured, service activation and deactivation dates | 7 months after the trial ends |
| App Usage Data | App Usage | 90 days |
| Urban Airship Data | App notifications, usage analytics and campaigns | As long as the service is active. At the end of the trial period, the accounts will be removed. |
Vodafone may retain aggregated and statistical reports that have been generated using the listed information for a longer period, but as these reports do not identify you as a user, they will not be used in a way that impacts your privacy.
How we share information
We share information about you with:
- Our corporate affiliates - such as our VOIS team from which we receive services, such as IT, security, storage, delivery of campaigns, and other internal operations.
- Vodafone Group - to assess the success of the trial.
- Cognitive Systems - Supplier for this service.
International Transfer
All data is stored in our data centres in Germany. Our third-party service provider (Cognitive Systems) processes your personal data in Canada.
We will transfer your information based on the Standard Contractual Clauses entered between us and our service provider or based on UK adequacy regulation granted by the UK ICO.
How we protect your data
Vodafone takes technical and organisational security measures as required by law and by industry standards to protect your personal data from unauthorised access, use or disclosure.
We take steps to ensure that we only use your personal information as described in this privacy notice and to honour the permission choices that you have made.
We only partner with service providers who contract to provide the same level of information security that you can expect from Vodafone.
Your rights
As set out in the main privacy notice.
Who provides the service?
Vodafone Smart Motion Sensing service is provided solely by Vodafone Limited Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. Registered in England and Wales, No 01471587.
Contact details
If you have any queries in any aspect of this privacy supplement, please contact data.protection@vodafone.com
