S20 5G Galaxy Watch GWP promotion


 Participants agree to be bound by these terms and conditions (the “Promotion Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at www.samsung.com/uk/galaxys-watch-offer or www.samsung.com/ie/galaxys-watch-offer form part of the Terms and Conditions.

The Promoter

  1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

Purchase Period

  1. The Promotion will commence at 00:01 (BST) on 2nd September 2020 and shall close at 23:59 (BST) on the 30th September 2020 (the “Purchase Period”).


  1. To be eligible to participate in the Promotion you must be a resident (aged 18+) of either the United Kingdom, Channel Islands, Isle of Man or Republic of Ireland (“Individual Participant”) or a company registered in the same (“Company Participant”). For the avoidance of doubt, within these terms the term “Participant” shall be taken to refer to both Individual Participants and Company Participants (and the applicable plural) unless stated otherwise.
  2. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.
  3. Network providers, retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and is specifically excluded as a Participant.
  4. This Promotion may not be combined with any other Samsung incentive offer or promotion of a similar nature (gift with purchase or cashback).


  1. Participants who purchase a selected new (i.e. not refurbished, ex-display or second hand) qualifying Samsung Galaxy S20 5G phone (S20 5G, S20+ 5G or S20 Ultra 5G) as detailed in Table 1 below (the “Promotion Product”) during the Purchase Period from a Participating Retailer (as defined at Table 2 below) will be eligible to claim a Samsung Galaxy Watch Active device (SM-R500NZSABTU) in Silver (“Reward”) as also listed at Table 1 below, subject to full compliance with these Promotion Terms and Conditions (“Promotion”).

  Table 1 – Promotion Products and Corresponding Rewards 

Promotional Product



S20 5G 128GB


Samsung Galaxy Watch Active


S20+ 5G 128GB 


S20+ 5G 128GB Enterprise Edition

SM-G986B EntE

S20 Ultra 5G 128GB


S20 Ultra 5G 512GB



Table 2 – Participating Retailers  


Participating Retailer 

United Kingdom, Isle of Man and Channel Islands 

4COM Ltd

Adam Phones


Amazon Business

Amazon.co.uk (sold & dispatched by Amazon only)

AO Mobile



Barclay Communications



BT Business

Carphone Warehouse

Carphone Warehouse Business

Cellular Solutions

Challenger Business Communications



Crystaline Communications Ltd

Currys PC World

Daisy (Daisy Comms, Daisy Connect, Rewards Mobile,4G Upgrades,Voice Mobile)

Dixons Travel



Excalibur Communications

Excell Network Solutions Ltd

Get Connected

Giff Gaff


ID Mobile


In-Tech Mobiles Ltd

Jersey Telecom

JHL Communications

John Lewis



Maintel Mobile

Manx Telecom



Mobile Phones Direct


Nice Network Ltd


O2 Business



Plan IT



Samsung Experience Store

Samsung Kings Cross

Samsung Shop Online



Six Degrees




Sure Ltd

Tekzone (Selfridges)


The Smartphone Company


Total Computer Networks




Virgin Mobile




Welcomm Communications

Republic of Ireland and Northern Ireland

Alpha Communications


Arnott’s (Expert)

B4B telecoms

Brown Thomas (Expert)

C&C Cellular


Carphone Warehouse

Carphone Warehouse Business

Connections Limited

Currys PC World

DCB Group

DID Electrical

Dixons Travel

Egans Mobile Phone Store LTD


Eolas Technologie

Electro City


Exertis Ireland


Future Business Intercommunications

Harvey Norman

Irish Mobile

Irwins Ltd

Kelco Communications

Kerry Phone Group

King Communications


PG Communications

Phones Made Easy

Power City

Electro City

Samsung Shop Online (fulfilled by Exertis)

Shaw & Sons Dungarvin


Soundstore Ireland

South West Communications


Talk to Me

Telfords Portlaoise


The Mobile Phone Shop

The Smartphone Company





Virgin Mobile

Vision iD

Vodafone Ireland


  1. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this promotion (“Excluded Retailers”).
  2. Maximum one (1) Claim per Promotion Product purchased, a maximum of two (2) Claims per household and a maximum of two-hundred and fifty (250) Claims per Company Participant.


  1. Upon taking delivery of the relevant purchased Promotion Product, Individual Participants should register for the Samsung Members app using either an existing, or newly created Samsung Account. The Individual Participant should then visit the Benefits section of the Samsung Members app and click on the relevant banner and select view details to upload a proof of purchase and provide all other required information in order to make an application for Reward under this Promotion (a “Claim”).
  1. Company Participants must visit https://20203.samsungpromotions.claims/watchactive and complete the claim form with their Registered company name, address, and contact information and any other requested information (which may include a photograph of the IMEI number of the purchased Promotion Product(s)), and submit it together with a scanned copy of their proof of purchase (also a Claim)
  2. Claims may only be submitted between zero (0) and thirty (30) days after the date of purchase, meaning the final Claim date (for all Promotions) for purchases made on the 30th September 2020 is no later than 23:59 (GMT) on the 29th October 2020 (“Claim Period”). Claims outside of the Claim Period will not be eligible for a Reward. For the avoidance of doubt, the date of purchase counts as day one (1).
  3. Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter and that it has been successful and validated (“Claim Validation”).
  4. If an email or SMS acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at watchactive@samsungpromotions.claims or by phone on 0333 016 5171 (UK) or 01582 0721 (ROI) within seven (7) days of a Claim being submitted.
  5. If the Claim is deemed to have not been submitted correctly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information to validate their Claim within seven (7) days. If no response is received, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.
  6. Subject to making a valid Claim in accordance with these Promotion Terms and Conditions, Rewards will be dispatched to the address entered during the Claim process via recorded delivery within forty-five (45) days of Claim Validation.
  7. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
  8. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
  9. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant. This process may involve the Promoter sharing information with third parties.
  10. If a Participant returns a Promotion Product after making a Claim, then the Participating Retailer shall notify the Promoter and the Claim shall be rejected. Where the Reward has already been sent/then the Promoter shall seek to recover the Reward from the Participant which where necessary may involve legal action being carried out against the Participant.
  11. A Claim must be made by the Participant, and must not be made through agents, third parties or in bulk.

Privacy and Data Protection

  1. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
  2. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy, available at samsung.com/uk/info/privacy.


  1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
  2. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
  3. Rewards are non-transferable and not redeemable for cash by Participants.
  4. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
  5. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in the Reward.
  6. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance or receipt of the Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter’s negligence.
  7. The Promotion is governed by the law of England and Wales.