Mobile speed explained

We offer three Unlimited data plans – each built around how you use mobile data. There are no limitations on the amount of data you can use, but there is a limit on the speed at which you can use your data with the Unlimited Lite and Unlimited plans.

How using data changes on each plan

  • Downloading a 3min (4MB) song takes on average:
  • Unlimited Max - Near instant
  • Unlimited - 3 seconds
  • Unlimited Lite - Under 15 seconds
  • The recommended streaming quality for each plan is:
  • Unlimited Max - ULTRA HD
  • Unlimited - HD
  • Unlimited Lite - NOT RECOMMENDED
    (Video might be slower to load, buffering may occur)

What do you mean by speed?

Speed refers to how fast your mobile data connection is. We measure it in Mbps (megabits per second) – the higher the Mbps, the faster the speed of your data connection on your device, and therefore the faster and smoother you can do things online on your device.

In practice this impacts how quickly you can send and receive information, like loading Instagram posts, listening to Spotify, streaming videos on YouTube, downloading or uploading files or making video calls.

How much speed do I need?

Not everyone uses their phone in the same way. Our Unlimited data plans are built to match how use your mobile data. Take a look at the table below for how we recommend using each plan. Remember that the actual speeds will continually vary depending on many factors such as device capabilities, location, network congestion and network coverage.

Unlimited Lite Plan
Maximum download speed of 2Mbps
Unlimited Plan
Maximum download speed of 10Mbps
Light browsing the internet
General surfing on the internet requires no more than 1 Mbps. Therefore, the data speed limit of 2 Mbps, will allow you to carry out your light browsing activities comfortably.
Browsing the internet
General surfing on the internet requires no more than 1 Mbps. Therefore, the data speed limit of 10 Mbps, will allow you to carry out your browse comfortably
Checking social media
Facebook, including chat recommends 0.032 Mbps. Therefore, the data speed limit of 2 Mbps will allow you to enjoy unlimited browsing on Facebook.
Checking social media
Facebook, including chat recommends 0.032 Mbps. Therefore, the data speed limit of 10 Mbps will allow you to enjoy unlimited browsing on Facebook.
Messages and emails Messages and emails
Music streaming (e.g. Spotify high quality)
Spotify recommends 0.36 Mbps to stream high quality music. Therefore, the data speed limit of 2Mbps will allow you to enjoy unlimited music on Spotify.

If you want to download a song, it will take under 15 seconds.
Music streaming (e.g. Spotify high quality)
Spotify recommends 0.36 Mbps to stream high quality music. Therefore, the data speed limit of 10 Mbps will allow you to enjoy unlimited music on Spotify.

If you want to download a song, it will take under 4 seconds.
Sending and receiving images, audio and video files
Sending and receiving images, audio and video files
Making and receiving HD quality video calls
Streaming HD quality TV shows and movies (Netflix recommends 5Mbps for HD quality)
Most single player, online games
Downloading and updating apps on the go
Unlimited Max
Fastest available
Browsing the internet
General surfing on the internet requires no more than 1 Mbps. Therefore, the data speed limit of 10 Mbps, will allow you to carry out your browse comfortably
Checking social media
Facebook, including chat recommends 0.032 Mbps. Therefore, the data speed limit of 10 Mbps will allow you to enjoy unlimited browsing on Facebook
Messages and emails
Music streaming (e.g. Spotify high quality)

Spotify recommends 0.36 Mbps to stream high quality music. Therefore, the data speed limit of 10 Mbps will allow you to enjoy unlimited music on Spotify.

If you want to download a song, it will take under 15 seconds.
Sending and receiving images, audio and video files
Making and receiving HD quality video calls
Streaming HD quality TV shows and movies (Netflix recommends 5Mbps for HD quality)
Most single player, online games
Downloading and updating apps on the go
Shooting, editing and sharing social content on-the-go
Downloading your favourite boxsets in a flash
Watching live TV and Sport in 4K with Ultra HD, as it happens
Real-time, multiplayer gaming on mobile
Confidently use your phone as a hotspot