Network Unlock Code request form

The Network Unlock Code or NUC (sometimes called a Network Unlock PIN or NUP, or Network Control Key or NCK) allows you to unlock a mobile phone from its original network.

It's free for consumer and small business customers to request a NUC.

Not what you were looking for?

If you've already received your NUC, go to our How to use your Network Unlock Code page

If you need to unlock your phone in another way, see our Unlocking your phone page.

How to get your Network Unlock Code (NUC)

First, answer the questions below. Then we can start the process.

It can take up to ten working days. We'll update you each step of the way.

Please note: If you’re no longer a Vodafone customer, you can still request your NUC from us as long as you previously used your phone on our network.

If you need help filling out the form you can watch our step-by-step guide.

Please answer the following questions:

What kind of customer are you?