Your order number can be found in your order confirmation notification we sent you. It will start with a prefix of ‘WEB’, ‘SBL’, ‘EDM’ or ‘UC4’.
For postcode, enter the postcode where your order is being delivered. This could be your home address, or if you are using click and collect or delivery to store, enter the postcode of the store
This online tracker shows the most recent order status, so it’s the best place for you to keep up to date. Our contact centre advisers don’t have access to any additional information.