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SIM swap

SIM swap and activation

Swap your SIM if your device has been lost, stolen or damaged, or if you need a different size SIM for a new device.

  • Order a blank SIM – it must be a Vodafone replacement SIM, specifically for a SIM swap
  • Activate the SIM when you receive it

Remember, you can't swap onto a Pay as you go SIM, even if you bought it from us, as it'll already have a mobile number.

If you have an Apple Watch, you don't need to complete this form - activate your eSIM by logging into My Vodafone

For more information, check out our SIM swap help pages

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