Use the following form to report a lost device as soon as possible. Don’t worry, we’ll block your plan to stop anyone from using your data, calls and texts. Meanwhile, keep your personal details secure using our security tips.Once you’ve submitted the form, head back to our Lost & Stolen hub to find out what to do next.
It’s important to report your phone lost/stolen ASAP. If someone’s stolen your phone, or found it, they could rack up unauthorised charges (outside of your allowance). But as soon as you report it, we block your SIM, preventing any further use. Unfortunately, you may have to pay for any unauthorised charges incurred before you reported it. • Report it within 24 hours: you may need to pay for unauthorised charges up to £100. • Report it after 24 hours but within 5 calendar days: you may need to pay for unauthorised charges up to £500. • Report it after 5 calendar days: you may have to pay all charges made outside of your allowance.
Head back to our Lost & Stolen hub to find out what to do instead
Remember, after you've wiped your device, you won't be able to track it any more.
Don't worry, we'll block your SIM to stop anyone from using your data, calls and texts.
This is the phone number for your lost phone, tablet or device. If you don't know the number and can access My Vodafone or the My Vodafone app using a different device, you can find the number there. If you can't access My Vodafone, you'll need to contact us
We’ll email you when we’ve blocked your SIM
Head back to our Lost & Stolen hub to find out what else you can do straight away.
Don't worry, we'll block your SIM and redlist your device so nobody can use it on any UK network. Simply get in touch to report it stolen - our advisers are available 24 hours a day, 7 days a week.
Call:191 free from your Vodafone mobile03333 040 191 from other UK landlines or mobiles (standard call charges apply)+44 7836 191 191 from abroad (free from a Vodafone mobile)
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