Vodafone Business FAQs

Q: What is a SIM only deal?

A SIM only deal gives you an allowance of data, minutes and texts, all on one SIM card. We offer 12-month and 30-day SIM only plans and Pay as you go SIMs. Just insert the SIM into any Vodafone device, or one that’s not locked to a different network, to get started. If it’s a new SIM card, you can follow our SIM swap instructions . for setting up and keeping your current number.

Q: Why buy a SIM only plan?

Choosing a SIM only plan has a number of benefits. It’s perfect if your Pay monthly contract has just ended and you want to reduce your monthly costs while you wait for your ideal next phone. Or if you love the phone you’ve already got and see no reason to change it, you can continue to use it and enjoy the flexibility SIM only offers. For an even more flexible option, choose a 30-day SIM contract. If you change your mind or want to upgrade to another phone, it’s up to you. Opting for a 12-month SIM only contract means you can enjoy even better value 4G data, calls and texts, with cheap SIM only plans starting from under £15 a month. But you won’t be tied down – you can upgrade to a Pay monthly contract with a new device after just 3 months of your SIM only contract.

Q: What’s the difference between a SIM only and a Pay monthly contract?

The main difference is that you’ll get a brand new phone or tablet along with a SIM card, when you chose from our wide range of Pay monthly plans. With SIM only, you bring your own phone and we’ll supply you with the SIM card, so you can enjoy great value 4G and 5G data, calls and texts without factoring in the price of a new phone. Our SIM only contracts let you choose a 30-day, 12-month or 24-month plan. 30-day rolling plans – which renew automatically each month – give you more flexibility to change plan later on. Like a Pay monthly contract, you’ll need to pass a credit check and sign an agreement with us to buy a SIM only plan.</p

Q: What’s the difference between a Pay monthly SIM only plan and a Pay as you go SIM only plan?

Our Pay monthly SIM only deals offer convenient packages of 4G and 5G data, minutes and texts without the need to change your mobile phone. With so many to choose from you can get the best deal to suit your needs. Choose a Pay monthly SIM only plan and you’ll also enjoy flexible upgrades, with the option to get a new plan after just three months. Or change plans even sooner with one of our 30-day rolling contracts that renew automatically each month. With Pay as you go SIM only deals you only pay for what you want to use for maximum flexibility. Choose from a selection of 30-day bundles that give you data, plus unlimited minutes and texts. Pay as you go SIM only customers benefit from Total Rollover where any unused data, minutes and texts will roll into the next 30 days.</p

Q: Can I get a 5G SIM only plan?

All our SIM only plans come with 5G as standard. If your phone is 5G-compatible, and you’re in an area covered by our 5G network, you’ll be able to use it. In other areas, you can use our 4G network

Q: What size SIM card do I need?

Whichever SIM card you need, our Vodafone 3-in-1 Multi SIM will do the job as it includes a Standard SIM, microSIM or nanoSIM – simply pop out the size you need. If you’re already a Vodafone customer and want to swap your Pay monthly contract to SIM only at the end of your agreement, you can keep the SIM card you’ve already got – we’ll do the rest at our end.</p

Q: Can I take my SIM only plan abroad?

Yes you can, but charges vary by destination. You can use your UK allowance of data, minutes and texts while abroad with our selected Xtra Plans. Find more information about roaming with Vodafone and the cost of using your device abroad at vodafone.co.uk/roamingupdate22

Q: 12-month, 24-month or 30-day contracts and Pay as you go plans?

Keep the phone you love and save on your data, calls and texts by choosing the best SIM only deal to suit your needs. Our SIM only deals offer convenient packages of 4G and 5G data, minutes and texts without the need to change your mobile phone. Choose a Pay monthly SIM only plan and enjoy flexible upgrades, with the option to upgrade as soon as 12 months into your Phone Plan or just three months into your Airtime Plan (excluding customers who have already paid off their credit agreement).</p

Q: Awards

Uswitch Best Sim Only Network Winner 2020 As awarded by Uswitch in February 2020. Uswitch Broadband and Mobiles Award winners are decided by customer satisfaction research and Uswitch’s team of judges, composed of industry experts and technology journalists. For more information about the awards, see here .</p

Question 1

What is a business SIM only plan?

Accepted Answer

With a business SIM only contract, you get a monthly allowance of data, minutes and texts, all on one SIM card. This gives you and your employees flexibility to use any Vodafone or unlocked device.

SIM only plans are perfect if you’re not ready to upgrade your phone, but still want to take advantage of our great network.

Question 2

Can I get a 5G SIM only plan?

Accepted Answer

Yes, all our business SIM only plans come with 5G as standard. As long as your phone is 5G-compatible, you can enjoy our unbeatable 5G network.

Find out more about our 5G network

Question 3

What are the advantages of a business SIM only plan?

Accepted Answer

Our business SIM only plans give you a range of benefits including 5G at no extra cost, over 50 roam-free destinations and offers from VeryMe Rewards which change to match your interests.

We also offer Xtra Plans which are loaded with benefits, designed to help you get the most out of your phone for your business. Get Device Care and Unlimited Picture Messaging on top of what’s already included with our standard SIM only plans.

You can also personalise your plan with our Business Add-ons that are built around your business needs. They include Rapid Insurance for superfast replacement if you lose your phone and Device Support for instant technical advice. Find out more about our range of Business Add-ons.

Question 4

Can I use my business SIM only plan abroad?

Accepted Answer

All our business SIM only plans let you roam free in more than 50 destinations so you can continue to work just like you do at home.

And if you need to travel to even more places, with Business Traveller, you can take your home plan abroad with you for a simple daily fee.

Find out .more about business roaming and which countries are included.

Question 5

What business SIM only contract length is best for me?

Accepted Answer

We offer business SIM only plans that last 12 months, 24 months and 30 days. If you want more stability and a clear price, the longer plans are more suitable for you – 24 and 12-month contracts. If you’re looking for the most flexibility, our shorter 30-day contracts are perfect for more agile businesses.

Question 6

Can I use a phone SIM in a tablet?

Accepted Answer

We have a range of data-only SIMs specifically designed to keep your business tablet connected. Most tablets can’t make use of the minutes and texts that come with a phone SIM, so our SIM only plans for tablets give you what really matters the most.

More about data-only SIMs for tablets.

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