Press Release | 10 Sep 2019

Be Unlimited with the new iPhone 11 series – coming soon to Vodafone UK

  • New iPhone 11, 11 Pro, 11 Pro Max and Apple Watch Series 5 coming soon to Vodafone UK – the UK’s best mobile network*
  • Pick one of Vodafone’s three new unlimited data plans – the perfect partner for the new generation iPhone
  • 12 Month Upgrade Promise – upgrade to a new handset with no early upgrade fee after 12 months
  • Customers can trade in their old iPhone for a monthly discount
  • Choose Spotify Premium, Amazon Prime Video, Sky Sports Mobile or a NOW TV Entertainment Pass for an extra fee
  • Vodafone is the destination for Apple lovers, with 24/7 customer service, our Apple Watch Tech Team ready to help, next day click and collect for orders placed up to 10pm and AppleCare Services included as standard when you buy Vodafone insurance

The new iPhone 11, 11 Pro, 11 Pro Max and Apple Watch Series 5 are coming soon to Vodafone UK – the UK’s best mobile network according to Trusted Reviews. All of the new iPhones can be teamed with one of Vodafone’s ground-breaking new unlimited data plans.   And new for iPhone, our unlimited plans get even better, with unlimited MMS for just £2.50 per month – the only offer of its kind from a major operator.

Vodafone is also announcing its new ’12 Month Upgrade Promise’ – allowing customers to upgrade their new iPhone to any handset in 12 months’ time with no early upgrade fee.

Customers who purchase any of the new Apple devices can trade in their old iPhone for a monthly discount – the trade-in offer is available with select iPhones.

Switching to Vodafone has never been easier, simply text ‘unlimited’ to 60264. Customers can also take advantage of Vodafone’s Apple Watch Tech Team – a dedicated team of tech advisors who will support with iPhone and Apple Watch queries, giving customers a hassle-free experience.

Vodafone’s best ever ‘Red Ribbon’ customer service offering makes it the destination for Apple lovers. Unlike other networks, Vodafone provides all pay monthly customers with free customer service 24 hours a day.  This is perfect for those who are busy during the day and like to speak with an advisor in the evening. We’re the only network to include AppleCare Services as standard when buying Vodafone Insurance for any Apple handset and we give our customers an extended 24 month warranty for all Apple handsets. Plus our online and in-store tech team are equipped to fix any hardware or software issues.

Customers can also get support via their smartphone or tablet on Vodafone’s new and improved MyVodafone App. The app has been redesigned to provide a simpler user experience, with our chatbot, TOBi, easily accessible for any quick questions.   And with VeryMe – Vodafone’s loyalty programme – customers can also enjoy a wide range of exclusive rewards and discounts.  Over 2.5 million customers are already using VeryMe and enjoying weekly treats, rewards and discounts.

Customers who order their new iPhone with Vodafone before 10pm can collect it at one of 400 stores the next day at no extra cost. Vodafone guarantees that customers who use the click and collect method will have their phone reserved for them at their chosen retail store. This means that, unlike other operators, you won’t waste time travelling to a local store to find stock has run out.

Nick Jeffery, CEO at Vodafone said “Vodafone is the UK’s best mobile network offering the best iPhone package on the market.   From unlimited data, AppleCare Services included with our insurance products at no extra cost and our click and collect reservation guarantee, through to our 12 Month Upgrade Promise, Vodafone is the UK’s destination for Apple lovers.”

Customers can also combine their new device and pay monthly plan with Vodafone’s award winning home broadband. ‘Vodafone Together’ is a mobile and broadband bundle that gives customers money off their monthly bill. Plus, customers who wish to add another SIM-Only plan to their account will also get 15% off each additional line. iPhone and Apple Watch bundles, trade in offers and full pricing will be announced on Friday.

A Vodafone Entertainment Partner is the perfect match for unlimited data and a new iPhone. Customers on selected pay monthly plan can choose between Spotify Premium, Amazon Prime Video, Sky Sports Mobile or a NOW TV Entertainment Pass for an extra fee.


*The UK’s best mobile network according to Trusted Reviews

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK, please visit:

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693


Twitter: @VodafoneUKNews


Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587