ID verification form - business customers
Simply fill out our easy-to-use form and one of our dedicated staff members will get back to you as soon as possible.
Please note
, this form is only for use by Business customers and can't help with resetting your PIN
ID verification Form - Consumer customers
I need a new PIN
Fields marked with an asterisk
*
are required
Your details
Please provide your personal information as it appears on your account.
First name:
*
Last name:
*
Date of birth:
*
Business details
Business name:
*
Business postcode:
Please choose an address:
Enter manually
Address line 1:
*
Address line 2:
Town/city:
*
County:
*
Your Vodafone reference
Your Vodafone Reference:
*
Select an option
Mobile number
Home phone number
Account number
Order number
Your Vodafone mobile number:
*
Your home phone number:
*
Vodafone Account Number:
*
Vodafone Order Number:
*
Alternative contact number:
Reason for supplying ID:
*
To get my PAC
Requested by Vodafone
Other
To get a PAC for your number, text
PAC + your Vodafone account PIN
– for example,
PAC 1234
– to
65075
.
You can also request a PAC by logging into
My Vodafone
and heading to
Account settings > Mobile switching
.
Please give further details to support the verification of ID:
Your email address
Enter email address:
*
Confirm email address:
*
Upload proof of ID
Please upload a clear scan or photograph of a
purchase order
, it must meet all of the conditions listed:
Dated within the last 7 days
Printed on company headed paper (LTD companies and Partnerships only)
Include your company contact. For example, the address, website, and contact numbers must match the details on the account
Include your company registration and VAT number (for LTD companies)
Addressed to Vodafone
Detail the number of connections and type of equipment being supplied
Manually signed
Purchase order:
*
Add a file
Please upload a clear scan or photograph of a
bank statement
or
utility bill
:
This can include a utility bill, council tax bill, bill for another airtime provider (not Vodafone), tenancy agreement,
or debit card statement, bank or building society statement
It must be addressed to the business
It must show the current business address
It must be dated within the last three months
Bank statement or utility bill:
*
Add a file
Please upload a clear scan or photograph of your
personal ID
or
proof of employment
. We will accept:
Your full UK or provisional UK driving licence. It must be valid (in date)
A passport. It must be valid (in date)
A payslip in the business name and dated within the last 3 months
Your latest P60 in the business name
Personal ID or proof of employment:
*
Add a file
Submit
