ID Verification Form

Simply fill in our easy-to-use form and submit your details using the button at the end of the questions. One of our dedicated staff will get back to you.

Items marked with * are required.

Form errors

This will be the address you used to register with us

We need this number to find your account details

Please enter this if you'd prefer us to call you on a different number

Uploading Proof of Identification

To help verify your identity please upload a clear scan or photograph of:

  • Your Full UK or Provisional UK Driving Licence, it must be valid (in date) and show your current address

If you don't have a valid driving licence we'll need two forms of ID:

Any one of the following:

  • Full Passport (UK or Non-UK)
  • Military ID Card
  • Police Warrant Card
  • Non-UK Driving Licence
  • Student ID Card
  • National ID Card
  • VAT registration certificate (if VAT registered, business customers only)
  • Business incorporation certificate (Business customers only)
  • Purchase order (Business customers only)
AND, Proof of Address - It must be dated within the last 3 months and show your current address

Proof of address could be one of the following: Utility Bill, Council Tax Bill, Mobile Phone Bills (not including Vodafone), Cable/Satellite TV Bill, Bank/Building Society Statement, Credit/Debit/Store Card Statement, Mortgage/Tenancy Agreement, University Acceptance/Offer Letter). Please note images of debit or credit cards are not acceptable.

You can upload one file with a size of up to 10MB for each type of ID. (file types: .pdf, .jpg, .png)