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Frequently asked questions
Yes, iPhone 15 Pro Max has dual SIM capability, which means you can use a physical nano-SIM or an eSIM to connect to our network.
Simultaneously press and hold down both the side button, and either the volume up or volume down button. Then swipe the ‘Power off’ slider when it appears on your screen.
Alternatively, you can access Settings > General > Shut Down and swipe the slider to shut down your phone.
No, iPhones no longer have a 3.5mm headphone jack. You can listen to music, podcasts and other content wirelessly, using a pair of AirPods.
Yes, iPhone 15 Pro Max can be wirelessly charged using MagSafe up to 15W, and Qi up to 7.5W. You can also fast charge your iPhone.
iPhone 15 Pro Max has a super-efficient battery with up to 26 hours video playback, and up to 100 hours audio playback*.
*All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced. Battery life and charge cycles vary by use and settings. See apple.com/uk/batteries and apple.com/uk/iphone/battery.html for more information.
Press and let go of the volume up button
Quickly press and let go of the volume down button
Press and hold the side button
When the Apple logo appears, let go of the side button
Press and hold the side button. When the Apple logo appears, let go of the side button.
The quickest and easiest way to transfer data onto your new iPhone by using Quick Start, which moves the data via Bluetooth.