Protecting you

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Reporting suspected fraud and staying safe

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Reporting suspected fraud


If you believe that a fraudster may have gained access to your Vodafone account, please contact us immediately.

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communication

Wangiri Fraud


If you're getting frequent missed calls from international numbers you don't recognise, it could be Wangiri fraud.

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Phishing


Find out everything you need to know about Phishing scams and protecting yourself.

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Security

Mobile Security


Keep information on your phone secure. Protect your email, mobile banking and social media.

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Privacy

Protecting your identity


Find out the steps you can take to keep your identity safe.

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Debit card

Payment card security


We’re committed to protecting your debit or credit card details so you can be confident when buying from us.

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Blocked number ranges


If you believe a number has been blocked in error, please call Customer Services on 191 for free.

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Chatting

Nuisance calls and texts


Nuisance calls and texts can cause significant disruption and frustration.

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ID

Sending proof of your identity documents


Fill out our Fraud ID Verification form and our dedicated staff will get back to you.

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