Protecting you

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Reporting suspected fraud and staying safe

Phone call

Reporting suspected fraud


If you believe that a fraudster may have gained access to your Vodafone account, please contact us immediately.

communication

Wangiri Fraud


If you're getting frequent missed calls from international numbers you don't recognise, it could be Wangiri fraud.

Phishing


Find out everything you need to know about Phishing scams and protecting yourself.

Security

Mobile Security


Keep information on your phone secure. Protect your email, mobile banking and social media.

Privacy

Protecting your identity


Find out the steps you can take to keep your identity safe.

Debit card

Payment card security


We’re committed to protecting your debit or credit card details so you can be confident when buying from us.

Security lock

Blocked number ranges


If you believe a number has been blocked in error, please call Customer Services on 191 for free.

Chatting

Nuisance calls and texts


Nuisance calls and texts can cause significant disruption and frustration.

ID

Sending proof of your identity documents


Fill out our Fraud ID Verification form and our dedicated staff will get back to you.