We’ll send you a notification when you’re near the end of your contract, but if you want to check the date before then, sign into your account dashboard, go to Plan Details and you’ll find the date here. 

You might be eligible to upgrade to our unbreakable Vodafone Pro or Full Fibre Broadband. To see if it’s available in your area yet, enter your postcode on the eligibility checker   

There are a few ways to upgrade:

• Online: First, you’ll need to check if you can upgrade yet by entering your email address on our upgrade eligibility checker. If you are, we'll email you a unique link – you can place your order here.
  

• Chat: Start a live chat with one of our team. To do this, go to the Broadband homepage and use the pop-out chat box.
  Alternatively, go to our Support site, type 'upgrade' in the bar that says 'Ask us a question', and then in the drop-down message use the 'Chat to us online' button.
  

• Call: Give us a call free on 191 from your Vodafone mobile or on 08080 057 406 from any other landline or mobile. Standard call charges apply.
  

• In store: Use our store locator to find your nearest Vodafone branch.

We’re rolling out Vodafone Full Fibre across the country. To see if it’s in your area yet, enter your postcode on the eligibility checker. If you want to go ahead with an upgrade you can either: 

• Log in as an existing customer and follow the steps you're shown

• Start a live chat with one of our team. To do this, go to the Broadband homepage and use the pop-out chat box 

Your broadband speeds depend on the technology available in your area. You can find out what speeds you can get by entering your postcode on the eligibility checker

Your new plan will have its own new agreement, which means a new start and end date, new monthly cost, any discounts you are eligible for, and any other details associated with the new plan.  

This depends on your current plan and the one you want to upgrade to. 

• If you’re upgrading to Pro 2 Broadband, our Ultra Hub comes included. It’s powered by WiFi 6E for the next generation of speeds and devices, and can connect more than 150 devices at once. 

• If you have an older router and you’re upgrading to any other new plan, we’ll send you our latest WiFi Hub. 

Need some help setting up your broadband equipment? We have helpful guides as well as a WiFi Hub set-up video for step-by-step instructions.  

When you place your upgrade order, we’ll give you an activation or installation date. This is typically 21 days later, but please note that activations and installations won’t take place on Sundays and Bank Holidays. 

If you’re upgrading from Full Fibre to another Full Fibre plan, we’ll activate your plan on the next available date. 

This will depend on your current plan, the one you want to upgrade to, any discounts you’re entitled to and any extras you have on the plan. 

We often have great broadband deals for existing customers, which you can only get when you come to us directly. Keep an eye on your inbox and our website! 

Broadband - General

Annual Price Increase: Each year, on 1 April, the monthly plan increases by £3.50. Out of bundle charges will increase each April by Consumer Price Index rate published in January that year +3.9%. On a 24-month contract. Subject to credit check, acceptance and availability. Installation fee may apply. Please note – your monthly price will increase after 24 months, when your in-contract discount expires. See our price guide for more details.

Reliable full fibre broadband for less: Vodafone full fibre for less is cheaper on average vs major providers, as of 11 March 2026. See verification

*2.2 Gbps speed is achieved by a wired connection.

24-month minimum term contract. Subject to credit check, acceptance and availability. Installation fee may apply.  Please note - your monthly price will increase after 24 months, when your in-contract discount expires, see our price guide for more details.

Line rental: Line rental is not required with our Broadband and Home Phone services.

Vodafone Essentials Broadband Offer: Vodafone Fibre 2 Essentials plan. 12-month contract. Subject to credit check, eligibility checks, acceptance and availability. Full terms apply, see Vodafone Essentials Broadband Offer terms

Payment: Payment is by Direct Debit. Please note that VAT is included in the advertised prices and charges where required and is applied at the UK standard rate in force unless otherwise stated.

Vodafone Together: Monthly discounts on eligible new additional plans bought from Vodafone. Discount varies by plan. Not available with other offers. Annual price rises are not discounted. Minimum term, credit check, eligibility and terms apply

Switcher offer: Switch broadband and get up to £300 credit when you pay an early termination fee. New customers on eligible plans, purchased directly from Vodafone only. Credit, acceptance, and availability checks. Terms and conditions apply

Privacy policy: Please see our privacy policy for information on how we collect, use, share and protect your personal information.

Vodafone Wi-Fi Hub: We’ll provide a Vodafone Wi-Fi Hub to any new customers who take out a Vodafone Broadband and Home Phone bundle as part of your service (subject to successful Vodafone Broadband and Home Phone services availability and credit checks).

Downloading third party content: A copyright owner's permission may be required for downloading protected content. Downloading protected content without the copyright owner's consent may constitute a criminal offence. Please see the Vodafone Broadband Acceptable Use Policy for more details.

Parental controls: Parental controls are currently available to all Vodafone Broadband and Home Phone customers. Parental Controls will be automatically set to off as default.

McAfee Total Protection: Offer subject to availability and McAfee’s terms and conditions. McAfee’s protection for up to 10 devices. Offer of 12 months subscription which will be automatically renewed 30-days before its expiration date, at the renewal term subscription price in effect at the time of renewal billed to the payment card we have on file. Pricing is subject to change. See mcafee.com/en-us/consumer-support/policy/legal.html#webtos for more details.

Vodafone Pro Broadband

Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. You will receive 100GB of data with your 4G dongle. If you run out of data, please contact our WiFi Xperts, who may add extra data as needed at no additional cost. In order to use the 4G dongle as intended, you should ensure it is plugged into your Vodafone Pro Broadband router. The 4G dongle is not a direct replacement for your fixed line broadband. As the 4G dongle connects to our mobile network, the service, speed and consistency of your connection may vary due to a number of factors, including location, coverage and demand. You must only use your dongle when you have a fault with your fixed line broadband and you must not roam with your dongle. Your use of the dongle is subject to our Vodafone Fibre Broadband/ Vodafone Fibre to the Home Broadband (as applicable) terms and conditions and the applicable terms and conditions relating to our mobile broadband products, each of which can be found at: Broadband terms and conditions

Vodafone Super WiFi: One WiFi Booster is supplied as standard with your Vodafone router. Up to three WiFi Boosters can be provided at no additional cost if you do not receive WiFi signal and throughput speeds of at least 10 Mbps in each room of your home. Right to leave with no early termination fee if you do not get WiFi signal and throughput speeds of at least 10 Mbps in each room of your home, after installing all three WiFi Boosters and contacting us to try to resolve. To exercise right to leave, you must notify us within 30 days of receipt of your third WiFi Booster. Full terms: Broadband terms and conditions

Vodafone Broadband Xperts: Our Broadband Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 8pm Monday to Sunday (and public holidays) to assist with any technical problems you have with your broadband. The Broadband Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Our Broadband Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. Please call 0333 304 0191 to request technical assistance from the Broadband Xperts. For any other queries, please contact us by phone 0808 040 8408 or contact us online

WiFi 7: To benefit from WiFi 7 you must have WiFi 7 capable device.

Secure Net Home: Secure Net Home is available at no additional cost to new and existing Pro Broadband customers only. Secure Net Home can be activated and deactivated in the My Vodafone app (for Android 9 and iOS 14 or later) or the Secure Net portal. For full terms and conditions, visit: Secure Net Home Terms and Conditions and Secure Net Home Privacy Policy

Home Phone

Call costs and subscription features: Details of our call costs (including a complete list of all our premium rate and international call costs and charges) are set out in our Vodafone Broadband and Home Phone Price Plan. The costs of any features or feature bundles which include a monthly subscription charge are also included in this Price Plan. Please note that any features or feature bundles must be retained for a minimum of 30 days.

Evening and weekend calls: You may purchase extra call bundles allowing calls to certain numbers at particular times of the day. This is how we define these times:

• 'Daytime' is 7am to 7pm, Monday to Friday

• 'Evening' is 7pm to 7am, Monday to Friday

• 'Weekend' is all day Saturday and Sunday (midnight Friday to midnight Sunday). Please note that bank holidays are treated as normal weekends.

Anytime calls: Can be made during daytime, evening and weekend periods. Max call duration is 60 minutes - standard call charges will apply after 60 minutes.

Number Transfer: Our ability to transfer your number is subject to availability.

Promotions and Offers

Offers, promotions and discounts: Our offers and promotions are available to new Vodafone Broadband and Home Phone customers only.

Trust Pilot: 4.4/5 as of April 2024. Trust Pilot has gathered the reviews of over fifty thousand UK users. For more information about the rating, please visit Trust Pilot

Trusted Reviews: As awarded by Trusted Reviews in 2024. To read the Ultra Hub router review, please visit Trusted Reviews

Best Social Tariff award: by Broadband Genie in 2024. More information about the Broadband Genie Awards

Vodafone Super WiFi and leave for free, guaranteed:

Up to 3 Boosters provided at no additional cost. Right to leave with no early termination fee if you do not get WiFi signal & throughput speeds of at least 10 Mbps in each room when using 3 Boosters – must notify us within 30 days of receiving third Booster.

Terms: vodafone.co.uk/broadband

Most Popular Broadband Provider: as awarded by Uswitch in February 2026. See more information about the awards

Best Value for Money Broadband Provider: as awarded by Uswitch in February 2026. See more information about the awards

Fast broadband in more places than any other UK provider: means by combining Vodafone full fibre and Vodafone 5G Broadband, Vodafone can deliver fast broadband speeds to more than 26 million homes and premises across the UK.

Vodafone Full Fibre available in more homes than anyone else/Vodafone is the UK's largest full fibre provider: As independently verified by thinkbroadband.com. Results based on availability of CityFibre, Openreach, OFNL, Virgin Media, and Community Fibre as of 1 August 2026:

Full Fibre is the UK’s most reliable broadband technology: Ofcom's Broadband Terminology Research, published March 2023

UK’s fastest WiFi technology: vs major providers offering comparable plans (WiFi router and boosters). Speeds may vary by various factors. Credit checks apply. See verification

*Annual price increase of £3.50 and out of bundle charges increase by CPI +3.9% each April.

WiFi Speeds may vary significantly by location and are dependent on equipment meeting minimum specifications, being fully functional and working at full speed. Wireless equipment range can vary according to the layout of your home. Other factors can also impact internet speeds, including; the number of people using the internet, level of use of the internet and other environmental and technological influences.

Up to 60x faster: than the average download speed of our standard broadband: Fibre 1 (35Mbps) vs. Pro 3 Full Fibre 2.2Gbps (2200Mbps).

Average speed claim: 73% of customers on Fibre 1 receive download speeds above 35 Mbps and 61% of customers on Fibre 2 receive download speeds above 63 Mbps. For all other plans, we estimate a majority of customers will receive the relevant download speeds specified above. We base our average speeds on sync speed (the speed of your line from the street cabinet or telephone exchange to your router). Speeds may vary significantly by location and are dependent on all equipment meeting minimum specifications, being fully functional and working at full speed. The range of wireless equipment can vary according to the layout of your home. Other factors can also impact internet speeds, such as distance of your home from the network exchange, the number of people using the internet, the level of use of the internet and other environmental and technological influences.

**900Mbps average download speeds when using a wired connection.

Average time to change broadband provider: According to Ofcom’s Communications Report 2019, it took on average 11 days for a consumer to switch broadband provider.

Vodafone's monthly price increases each 1 April by £3.50. Other broadband providers may apply an annual price increase each year. See availability terms and verification.

Reliable full fibre broadband for less: Vodafone full fibre is cheaper on average vs major providers, as of 27 August 2026. See verification

Recommended Best Overall Broadband Provider by The Telegraph Readers as of January 2025: See verification

Best Social Tariff: as awarded by Broadband Genie in June 2025. See more information about the awards

Best Value for Money: as awarded by Broadband Genie in June 2025. See more information about the awards

Vodafone Pro 2 Broadband Substantiation (PDF)

Vodafone Pro 3 Broadband Substantiation (PDF)

Vodafone Pro 4 Broadband Substantiation (PDF)