Roaming
Roam at no extra cost in 83 worldwide destinations on Vodafone Xtra Global Roaming plans.
How does roaming with Vodafone work?
If you're on Pay monthly, we've split the world into Zones A, B, C, D and 'Rest of the World'.
If you're on Pay as you go, we've split the world into Zones A, B, 'Around the World' and 'Rest of the World'.
Roaming in Zone A is included in all plans. Roaming outside of Zone A will depend on where you're travelling to and what plan you're on.
Roaming in Rest of the World destinations
If you purchased your plan on or after 21 February 2024, you'll need to buy a Rest of the World Data Roaming pass.
If you bought your plan before 21 February 2024, you can either purchase a Rest of the World Data Roaming pass or pay for each megabyte of data.
To find out how much it'll cost to roam in a specific destination, use our Charge Checker
Roaming on Pay monthly plans
You can use your UK allowance of data, minutes and texts when you roam with our Pay monthly plans.
Roaming in Zone A is included in all our Pay monthly plans at no extra cost
With selected Xtra Plans, you can roam in our other zones as well
Roaming charges depend on what plan you have with us. Log in or register for My Vodafone to check your plan charges
If your Xtra Plan has the benefit of inclusive roaming in 51 European destinations, you can use your UK allowance at no extra cost in Zone A and B. If your plan doesn't include this, it will cost you £2.42 a day or you can roam for cheaper with one of our European Roaming Passes
If your Xtra Plan has the benefit of inclusive roaming in 83 worldwide destinations, you can use your UK allowance at no extra cost in Zone A, B and C. If your plan doesn't include this, it'll cost you £7.39 a day to roam
Roaming in Zone D will cost you £7.39 a day.
If your plan started before 11 August 2021, this information doesn't apply. If you want to find out where you can roam, or you're not sure what plan you're on, log in or register for My Vodafone
Vodafone customers who purchased a Vodafone Basics plan before 22 July 2022 do not have roaming services included. These plans are for UK use only.
You can also chat to TOBi to find out about your plan's charges.
What are European Roaming passes?
If your plan doesn't have inclusive roaming in our Europe Zone (Zone B), then it will cost you £2.42 a day to roam in our European destinations. You can reduce this cost with one of our European Roaming passes, available as £12 for 8 days or £17 for 15 days.
To add one of these Extras to your plan, just text 8DAYEUROPE or 15DAYEUROPE to 40506 free from your Vodafone mobile. This does not include picture messages, premium calls or texts.
Pay monthly roaming destinations
Republic of Ireland
Isle of Man
Iceland
Norway
Aland Islands
Austria
Azores
Balearic Islands
Belgium
Bulgaria
Canary Islands
Croatia
Cyprus except Northern Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France (including Corsica)
French Guiana
Germany
Gibraltar
Greece
Guadeloupe
Guernsey
Hungary
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira
Malta
Martinique
Mayotte
Monaco
Netherlands
Poland
Portugal
Reunion
Romania
San Marino
Slovakia
Slovenia
Spain
St. Barthelemy
St. Martin
Sweden
Switzerland
Vatican City
Albania
Anguilla
Antigua and Barbuda
Aruba
Australia
Barbados
Bermuda
Bosnia and Herzegovina
British Virgin Islands
Canada
Cayman Islands
Dominica
Ghana
Grenada
Jamaica
Kenya
Lesotho
Mexico
Montserrat
Mozambique
New Zealand
Saba
Sint Eustatius
Sint Maarten
South Africa
St. Kitts and Nevis
St. Lucia
St. Vincent
Trinidad and Tobago
Turkey and North Cyprus
Turks and Caicos
United States of America
Afghanistan
Andorra
Argentina
Armenia
Bahrain
Bangladesh
Bonaire
Brazil
Cambodia
Chile
China
Colombia
Congo, Democratic Republic of
Costa Rica
Curacao
Dominican Republic
Ecuador
Egypt
El Salvador
Fiji
Georgia
Guatemala
Guyana
Haiti
Honduras
Hong Kong
India
Indonesia
Israel
Japan
Jordan
Kazakhstan
Kuwait
Laos
Macau
Macedonia
Malaysia
Moldova
Mongolia
Montenegro
Morocco
Myanmar
Nicaragua
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Puerto Rico
Qatar
Russia
Samoa
Saudi Arabia
Serbia
Singapore
South Korea
South Sudan
Sri Lanka
Suriname
Swaziland
Taiwan
Tanzania
Thailand
Tonga
Ukraine
United Arab Emirates
Uruguay
US Virgin Islands
Uzbekistan
Vanuatu
Vietnam
Zone 1 | Zone 2 | Zone 3 | Zone 4 |
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Roaming on Pay as you go plans
With all our Pay as you go plans, you can use your data, minutes and texts in the UK and while roaming in Zone A (Republic of Ireland, Isle of Man, Iceland and Norway).
If you're roaming in Zone B (our Europe Zone) and want to make calls, send texts or use data, you'll need to purchase one of our 8-day Europe Extras. Pay as you go Plus customers will also need to purchase an Extra in order to receive calls.
If you're going further afield, your options depend on what Pay as you go plan you have:
Pay as you go Plus plans:
You will need to add our Around the World Extra or Rest of the World Extra, depending on your destination. To check which Extra you'll need, visit our Charge checker page
You won't be able to make/receive calls, send texts or use data until you've bought your Extra - this is to help avoid any unexpected roaming charges.
Big Value Bundle or Pay as you go 1 plans:
Our Around the World Roaming Extras give you an allowance of texts, minutes and data to use in 74 additional destinations, making it far more affordable to roam.
If you choose to roam without an Extra, standard roaming charges will apply - you'll be charged per call, text or MB of data, and it will be taken from your account credit.
Pay as you go roaming destinations
Republic of Ireland
Isle of Man
Iceland
Norway
Aland Islands
Austria
Azores
Balearic Islands
Belgium
Bulgaria
Canary Islands
Croatia
Cyprus except Northern Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France (including Corsica)
French Guiana
Germany
Gibraltar
Greece
Guadeloupe
Guernsey
Hungary
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira
Malta
Martinique
Mayotte
Monaco
Netherlands
Poland
Portugal
Reunion
Romania
San Marino
Slovakia
Slovenia
Spain
St. Barthelemy
St. Martin
Sweden
Switzerland
Vatican City
Albania
Anguilla
Antigua and Barbuda
Argentina
Armenia
Australia
Bangladesh
Bermuda
Brazil
Cambodia
Canada
Cayman Islands
China
Colombia
Congo, Democratic Republic of
Costa Rica
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Fiji
Georgia
Ghana
Grenada
Guyana
Haiti
Honduras
Hong Kong
India
Indonesia
Israel
Jamaica
Japan
Kazakhstan
Lesotho
Macedonia
Malaysia
Mexico
Moldova
Montenegro
Montserrat
Morocco
Mozambique
New Zealand
Nicaragua
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Puerto Rico
Russia
Samoa
Serbia
Singapore
Sint Maarten
South Africa
St. Kitts and Nevis
St. Lucia
St. Vincent
Suriname
Taiwan
Tanzania
Thailand
Trinidad and Tobago
Turkey
Turks and Caicos
Ukraine
United States of America
Uruguay
US Virgin Islands
Vanuatu
Vietnam
To roam in these destinations, Pay as you go Plus customers will need to buy a Rest of the World Extra.
Azerbaijan
Bahamas
Benin
Bhutan
Botswana
Brunei
Burkina Faso
Cameroon
Central African Republic
Chad
Congo (Peoples Republic)
French Polynesia
Gabon
Guam
Iran
Iraq
Ivory Coast
Kosovo
Madagascar
Niger
Nigeria
Palestine
Rwanda
Seychelles
Solomon Islands
Tajikistan
Togo
Uganda
Venezuela
Yemen
Zambia
Afghanistan
Andorra
Aruba
Bahrain
Barbados
Bonaire
Bosnia and Herzegovina
British Virgin Islands
Chile
Curacao
Guatemala
Jordan
Kenya
Kuwait
Laos
Macau
Mongolia
Myanmar
Oman
Pakistan
Qatar
Saba
Saudi Arabia
Sint Eustatius
South Korea
South Sudan
Sri Lanka
Swaziland
Tonga
Uzbekistan
Pay as you go customers can roam in these destinations. Your credit will be used to pay for the minutes, texts, and data you use in these countries.
Algeria
Angola
Belarus
Belize
Bolivia
Burundi
Cape Verde
Comoros
Cook Islands
Cuba
Djibouti
Equatorial Guinea
Ethiopia
Falkland Islands
Gambia
Greenland
Guinea
Guinea-Bissau
Kyrgyzstan
Lebanon
Liberia
Libya
Malawi
Maldives
Mali
Mauritania
Mauritius
Namibia
Nepal
New Caledonia
Saint Helena
Sao Tome and Principe
Senegal
Sierra Leone
Somalia
Syria
Timor Leste
Tunisia
Zimbabwe
5G Roaming at no extra cost
We offer 5G coverage at no extra cost in more locations across Europe than any other UK network. Join us on 5G in 318 places across the UK, and 344 across Europe.
Want to know more about 5G? Visit our 5G hub
Frequently asked questions
Roaming charges will depend on what plan you're on.
If you're not sure, please chat to TOBi about your roaming charges.
Vodafone Spend Manager helps you keep in control of any out-of-plan charges, such as roaming charges and international calls, by setting a limit on how much extra you can spend each month. That means no nasty bill shocks. This will help you manage your roaming, or you can even disable it altogether.
Any spending limits you set will work when you're roaming, however, if you've set your out-of-plan charges spend limit to £0, this means you won't be able to roam. We recommend reviewing your limit before you travel to make sure you get the most out of your phone when travelling abroad by setting your out-of-plan charges limit to £0.
You can add, change or remove your spending limit at any time for free in the My Vodafone app, in My Vodafone account or by calling us on 41156, free from your Vodafone mobile. Find out more on our dedicated Spend manager page
Move to any of our Unlimited Xtra plans, plus an additional fee, to get the full 83 worldwide inclusive destinations.
European Roaming Passes allow you to use your monthly UK allowance of calls, texts and data in a Zone B destination.
A pass can be purchased at any time. It will remain on your account and will become active when you start roaming.
Your pass will last for either 8 or 15 days, depending on what pass you purchased.
You cannot purchase two passes at once so if your first pass runs out, you will have to purchase an additional pass.
You cannot roll over the Pass if you are roaming for less than 8 days.
Use of our services while in Zone A, Zone B (excluding the UK) and Zone C (for customers using their inclusive roaming that's included in their monthly charge) is intended for temporary, periodic travel such as holidays and short breaks.
We will monitor and check your roaming use. If, during any 4 month period, you roam in Zone A, B or C for 62 days or more AND your corresponding roaming usage exceeds your usage within the UK, you may incur additional roaming charges. We will send you notification two weeks prior to charging you any additional roaming charges, to allow you time to adjust your usage accordingly.
These additional roaming charges will be:
£0.033 a minute for calls
£0.01p a SMS
£3.37 a 1GB of data (£0.33 per MB of data)
You will still be able to receive calls and texts from friends and relatives at no extra cost
If you exceed your UK data allowance when you're abroad, you will be charged as you would be in the UK. The charges will last until your next billing date or until you return to the UK, whichever comes first.
If your UK allowance is greater than 25GB, then a fair usage policy of 25GB applies i.e. once you have exceeded 25GB data use, then you will be charged £3.37 a GB used. The charges will last until your next billing date or until you return to the UK, whichever comes first.
Inadvertent roaming is when your device accidentally connects to a network in a different country. This might happen when you travel near an international border – for example between Turkey and Greece, or North and South Cyprus. Your device might even accidentally connect to a French network when you’re on the south coast of England. In these cases, you may get higher than expected roaming charges on your bill. If this happens, please call us on 191 (+447836 191191 if you’re abroad) to discuss with one of our advisers.
How can I prevent inadvertent or accidental roaming?
We’ll send you a message when your device connects to an international network. If you get a message that you’ve connected to a network – and it isn’t the network of the country you’re currently in – here’s some steps you can take to stop unexpected charges:
Review your Vodafone Spend Manager limit in My Vodafone app or by calling 191
Set up a Data Roaming bar in the My Vodafone app or by calling 191
Manually set your network to the country you’re in. If you do this, you’ll need to manually change your network again each time you visit a new destination
Inadvertent or accidental roaming between Northern Ireland and Republic of Ireland
We know that our customers in Northern Ireland can sometimes connect accidentally to our network in the Republic of Ireland, so we’ve made roaming in the Republic of Ireland available at no extra cost for all customers (subject to our fair use limit of 25GB).
If you exceed this fair use limit through inadvertent roaming and get charged as a result, speak to our customer services team by calling 191.
All our pay monthly plans are subject to a 25GB roaming fair use policy. This means that if your UK allowance is greater than 25GB, you can use up to 25GB data a month while roaming.
If your UK data allowance is less than 25GB, you can use your UK data allowance when abroad, but if you exceed it you'll be charged as you would be in the UK.
From 26 July 2019, if you're on a 5G-ready plan and have a 5G device, you can also use 5G in Germany, Italy, Spain and Republic of Ireland where it's available. In addition, you can also benefit from Vodafone Unlimited on 4G in 83 destinations worldwide - the largest roaming footprint of any UK provider.
Germany (177 towns and cities)
Aachen
Achim
Aldenhoven
Altenberge
Alzey
Ammersbek
Augsburg
Bad Hersfeld
Bad Münder am Deister
Bad Oeynhausen
Bad Wünnenberg
Baunatal
Bautzen
Bergisch Gladbach
Berlin
Bernau bei Berlin
Biederitz
Bielefeld
Birgland
Birkenwerder
Bitterfeld-Wolfen
Blaustein
Bochum
Boizenburg/ Elbe
Bonn
Bottrop
Braunschweig
Bremen
Bremerhaven
Brilon
Bruchsal
Buch
Bückeburg
Büdelsdorf
Celle
Chemnitz
Cottbus
Darmstadt
Dortmund
Dresden
Duisburg
Dülmen
Düsseldorf
Eicklingen
Eisenach
Erfurt
Erlangen
Eschborn
Essen
Frankfurt am Main
Freiburg im Breisgau
Fuldabrück
Fuldatal
Gdefr. Geb. (Lkr Roth)
Gelsenkirchen
Geltendorf
Gera
Gifhorn
Greven
Gronau (Westf.)
Groß Godems
Grünheide (Mark)
Güstrow
Halle (Saale)
Hamburg
Hamm
Hannover
Harbke
Haren (Ems)
Harsum
Hattstedt
Heidenau
Herne
Heroldstatt
Hesel
Heusweiler
Hildesheim
Hohenstein-Ernstthal
Hoppegarten
Hoyerswerda
Ingolstadt
Jena
Kappeln
Karlsruhe
Kassel
Kiel
Koblenz
Köln
Königs Wusterhausen
Krefeld
Lage
Langenhagen
Lehrte
Leipzig
Leuna
Leverkusen
Linthe
Lohmar
Lübeck
Lüdersdorf
Ludwigsfelde
Ludwigshafen am Rhein
Lünen
Magdeburg
Mainz
Mannheim
Mellenthin
Meppen
Meschede
Mindelheim
Möhnesee
Moritzburg
Müncheberg
München
Münster
Neukirchen/Erzgeb.
Neuruppin
Neuss
Nienburg (Weser)
Nürnberg
Oberhausen
Oelde
Offenbach am Main
Oldenburg (Oldenburg)
Olsberg
Osnabrück
Paderborn
Pellingen
Petersberg
Petershagen/Eggersdorf
Pforzheim
Potsdam
Püttlingen
Ratingen
Recklinghausen
Regensburg
Rehfelde
Reutlingen
Rielasingen-Worblingen
Rostock
Rothenstein
Saarbrücken
Salzgitter
Sandersdorf-Brehna
Schkeuditz
Schlettau
Schmallenberg
Schweich
Schwentinental
Seehausen a.Staffelsee
Seelow
Seelze
Simmern/Hunsrück
Soest
Solingen
Stadthagen
Stollberg/Erzgeb.
Stuhr
Stuttgart
Südheide
Torgelow
Trierweiler
Ulm
Unna
Wanzleben-Börde
Wedemark
Weimar
Weissach
Werne
Westhausen
Wiesbaden
Wilsdruff
Wittenburg
Wolfsburg
Wuppertal
Würselen
Würzburg
Italy (33 towns and cities)
Assago
Bollate
Bologna
Bresso
Carugate
Cassina de' Pecchi
Cinisello Balsamo
Cologno Monzese
Cusano Milanino
Garbagnate Milanese
Lainate
Legnano
Melegnano
Milan
Naples
Novate Milanese
Opera
Parabiago
Pessano con Bornago
Pioltello
Rho
Rome
Rozzano
San Donato Milanese
San Giorgio su Legnano
San Giuliano Milanese
Sedriano
Segrate
Senago
Sesto San Giovanni
Solaro
Trezzano sul Naviglio
Turin
Spain (21 towns and cities)
Alicante
Badajoz
Barcelona
Benidorm
Bilbao
Gijón
La Coruña
Logroño
Madrid
Malaga
Murcia
Palma de Mallorca
Pamplona
San Sebastián
Santander
Seville
Valencia
Valladolid
Vigo
Vitoria
Zaragoza
Republic of Ireland (8 towns and cities)
Cork
Drogheda
Dublin
Dundalk
Galway
Limerick
Swords
Waterford
We have 8-day Roaming Extras available for our Europe destinations and Rest of the World destinations, and either 8-day or 15-day Roaming Extras available for our Around the World destinations.
See a full list of our roaming destinations
Make sure you're connected to Wi-Fi before purchasing, and note that any Extras will begin from the moment of purchase. If you run out of data, minutes or texts, you can always purchase another Extra.
If you have bought a SIM in the UK with the intention of travelling abroad and roaming, you must first activate the SIM in the UK for you to be allowed to add the roaming Extra on which you intend to apply. Your SIM cannot be activated abroad.
Legal terms
Saving claims verification: See details on the relevant product page.
VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.
Gift with Purchase: See details on product page including any additional terms.
*Annual Price Increase: During your minimum period, each year, on 1 April, your monthly plan charge will increase as follows:
£1.80 for Pay monthly Airtime and Data plans
£1 for Pay monthly Basics plans
£3 for Home Broadband and GigaCube plans
Out of bundle charges will increase each April by Consumer Price Index rate published in January of that year + 3.9%.
** 2.2 Gbps average download speed via a wired connection.
Pay Monthly
Minimum term agreement, eligibility, credit check and terms apply.
Vodafone EVO
Representative example for Device Plans:
Example Device Plan breakdown | |
---|---|
Total cost of device | £1,000 |
Upfront cost | £100 |
APR | 0% |
Total credit amount | £900 |
Length of contract | 36 months |
Monthly Device Plan cost | £25 |
Figures used in the above (other than the representative APR) are for illustrative purposes only.
Device Plan: means devices purchased from Vodafone under a Consumer Credit Agreement such as phones (Phone Plan), smartwatches (Watch Plan), tablets (Tablet Plan) and laptops (Laptop Plan).
Vodafone EVO:
For Mobile: lets you select a monthly Device Plan credit Agreement (24 to 36 months) with a 24 month Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)
For Smartwatches: lets you select a monthly Device Plan Credit Agreement (over 24 to 36 months) with a monthly Connectivity Plan. Watch Plans over 12 months require a 24 month Connectivity Plan. You can pay off your Device Plan early, and if you do, you can keep your Connectivity Plan on a 30-day contract or leave. If your Connectivity Plan ends, the Device Plan is still payable (either in full or monthly). Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber)
For Laptops / Tablets: lets you select a monthly Device Plan Credit Agreement (24 to 48 months) with a 24 month Data Plan. You can pay off your Device Plan early, and if you do, you can then keep your Data Plan on a 30-day contract or leave. If your Data Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)
Upgrade from month 3: means a) buying a new Device Plan (which is a credit agreement) and an Airtime/Data/Connectivity Plan (as applicable) and b) either (i) paying off the remaining amount on your current Device Plan prior to upgrading, or (ii) paying for your current Device Plan along with your new Device Plan. Subject to credit check, eligibility and terms.
Trade-in Guarantee: Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer. Please see our Trade-in Guarantee terms and conditions, which also details the eligibility criteria.
Trade-in Bonus: Available when we're running a Trade-in Bonus promotion, where you could get an additional bonus on top of the trade-in value for the phone you're trading in, when you buy a new phone. Eligibility for the bonus and the bonus value may vary depending on which phone you're trading in and which new phone you're buying. Please see our Trade-in Bonus terms and conditions, for more information.
Unlimited data: available on Unlimited plan (max download and upload speeds of 10Mbps), Unlimited Plus plan (max download and upload speeds of 100Mbps) and Unlimited Max plan. Speed may vary by a number of factors.
5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Find out more about our 5G network
5G Ultra: You must have a 5G Ultra enabled device on a Vodafone Pay Monthly plan purchased after 24 February 2023, and be in an area covered by our 5G Ultra network. Coverage may be affected by a number of factors. Find out more about our 5G Ultra network
Buy-Back Price Guarantee: Customers who bought an eligible phone from Vodafone and trade that phone in via our Trade-in Tool (in a good working condition), whilst upgrading to a new phone and Airtime Plan within the required timeframe, will be entitled to receive a guaranteed buy-back price. Buy-back price varies depending on model variant. Terms apply
iPhone 14 - trade in between 1 September 2023 and 31 October 2023
Samsung Galaxy S23 - trade in between 10 January 2024 and 1 April 2024
iPhone 15 - trade in between 1 September 2024 and 31 October 2024
The UK's Best Phone Buy-Back Price Guarantee: 'UK's Best' because we:
i) guarantee future buy-back price
ii) offer flexible payment options
iii) don't charge extra
iv) offer flexibility to trade in and upgrade from month 3; and
v) boost the trade-in value by £50 vs major competitors.
Buy-Back Price Guarantee details and verification
Vodafone Xchange: Available on iPhone 16 series and pristine refurbished phones, then trade in (good condition) from 12 months prior to end of Phone Plan and upgrade to new phone and Airtime Plan (standard upfront and monthly cost apply). Every year: based on 24-month Phone Plan. Terms and verification apply
Roaming
Roaming: using your home data plan to roam in Zone A is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on.
Roaming Passes: For Pay Monthly customers without European roaming included in their plan, you can purchase an 8 or 15 day European roaming pass to use your monthly UK allowance of calls, texts and data in our Zone B destinations. The 8 day pass is £12 and the 15 day pass is £17. Out of bundle charges such as picture messages, premium calls or premium texts are not covered by this charge. These passes are subject to a 25GB roam fair use policy. Passes become active when you start roaming and only one pass can be used at a time. For more information and terms, visit our roaming page
Mobile Specific Small Print
Lifetime Service Promise: means a) Lifetime warranty covering manufacturer's defects, provided you have an active pay monthly Airtime plan + b) Battery refresh replacing your phone's battery (for 2-3 years) if it fails one of the Battery refresh tool tests. On phones purchased directly from Vodafone.
Lifetime Warranty: is an extended warranty covering manufacturer's defects (on phones purchased via Vodafone directly), provided you have an active pay monthly Airtime plan. Excludes damaged and tampered phones. Terms apply
Battery Refresh: replaces your phone's battery if it fails one of the Battery Refresh Tool tests. Available for up to three years depending on your plan. On phones purchased via Vodafone directly. Excludes damaged and tampered phones. Terms apply
UK's Only Lifetime Service Promise: Vodafone is the only network that offers both i) Lifetime Warranty which covers your phone for manufacturer defects provided you have an active pay monthly Airtime plan, and ii) Battery Refresh which offers phone battery health checks and required replacements for up to 3 years. Terms apply
Smartwatch Specific Small Print
Smartwatch: requires a) Vodafone pay monthly Airtime plan, and b) 12 or 24 month Connectivity Plan (via Vodafone OneNumber). Watch Plans over 12 months require a 24 month Connectivity Plan. Terms apply
Vodafone OneNumber Connectivity Plan ('Connectivity Plan'): uses your minutes, texts and data allowance from your Airtime Plan using Vodafone OneNumber. You must have an Airtime Plan with us in order to purchase a Connectivity Plan. Smartwatch Connectivity plans can be bought for a smartwatch you already own, or for a new smartwatch you purchase through us. Tablet Connectivity plans can only be bought for a tablet you already own.
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply
Tablet Specific Small Print
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply
Pay As You Go
Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Includes unlimited data and unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) to use in the UK and Zone A. Unlimited Bundle terms, exclusions and destinations
Pay as you go Bundles (Big Value Bundle) excluding Unlimited Bundle: Unlimited minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and a set allowance of data (excluding Extras) to use in the UK and Zone A. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles. For more information, please visit our Pay as you go Bundles terms and conditions page
Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.
Pay as you go 1: You'll pay just £1 each day you use your phone, which gives you: Unlimited minutes, Unlimited texts, 50MB of data to use until midnight. For more information, please visit our Pay as you go 1 terms and conditions page
Roaming: Your data usage is for use in the UK and Zone A destinations only, unless you purchase one of our roaming extras. For more info and destinations beyond Zone A, visit our extras page. For terms visit our terms and conditions pages
Pay As You Go Plus
Pay as you go Plus plan: My Vodafone app required. UK and Zone A use only unless Roaming Extra purchased. Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and plan data allowance (excluding Extras). Auto-Renews every 30 days if opted in via My Vodafone app and payment card added. Purchase Extras and manage payments through My Vodafone app. Plan stops after 30 days if paused or cancelled (by opting out of Auto-Renew). If opted out and you do not choose another plan, you can only receive inbound calls and texts once your 30-day plan ends. You must opt back in and re-purchase a new plan to use data, minutes, send texts or buy Extras. For terms and more information see the Pay as you go Plus terms and conditions
Roaming: Your data usage is for the UK and Zone A destinations only, unless you purchase one of our roaming extras in the My Vodafone app. Your extra will run until the day it expires (at 11:59pm UK time) or when it is used up, whichever is sooner. For more information on roaming destinations, see our roaming page or the My Vodafone app. For Extras terms, see the terms and conditions page
Home Broadband
Home Broadband: For details and terms see our Home Broadband page
Full Fibre: Vodafone is the largest Full Fibre provider in the UK with Full Fibre available to 15.1 million out of 31.9 million premises - approximately 47% UK coverage (31.9 million premises from: Ofcom, Connected Nations 2023: UK report and Methodology annex)
One click or call: to trigger the switch process, see our Switch Broadband page. Credit of up to £100 to cover leaving fees, terms apply.
Switcher offer: Switch broadband and get up to £100 credit when you pay an early termination fee. New customers on eligible plans, purchased directly from Vodafone only. Credit, acceptance, and availability checks. Terms and conditions apply
Insurance
These terms are available in our terms and conditions pages
If you're a consumer go to Consumer then Insurance then Insurance terms and conditions
If you're a sole trader go to Business then Insurance then Insurance - Current
Very Me
VeryMe Rewards: See My Vodafone app for end dates and full terms and conditions. Pay as you go customers must have topped up at least £10 credit on their account in the last 6 weeks to participate. Pay as you go Plus customers must have Auto-Renew switched on to participate in certain prizes and competitions.