Roaming

We've now changed the number of Vodafone Pay monthly plans that include roaming in our Europe Zone, for our personal and business customers.

If you're on a Pay monthly plan that started before 11 August 2021, there is no change to the way you roam as long as you stay on your current mobile plan. To find out more, visit www.vodafone.co.uk/roamingupdate22.

As the UK is no longer in the European Union we are no longer protected from networks in other countries increasing their prices. And if we kept inclusive roaming in all of our plans, many customers would be paying for something they won't use.

By including European roaming in some of our plans and creating a day rate that's good value for money, we can give you a choice. You can choose a plan that includes roaming or choose to pay for it as and when it's needed.

See Terms and Conditions

If you're on a Pay monthly plan that started before 11 August 2021, there is no change to the way you roam as long as you stay on your current mobile plan.

Unlimited data Xtra Airtime Plan with 4 Xtra benefits:

• You can use your UK allowance in 83 worldwide destinations (Zones A/B/C) at no extra cost, and in further 75 worldwide destinations (Zone D) for £6 a day

Limited data Xtra Airtime Plan with 4 Xtra benefits:

• You can use your UK allowance in our European Zone (Zones A/B) at no extra cost, and in a further 107 worldwide destinations (see Zones C/D) for £6 a day

Any other Vodafone Pay monthly plan:

• Roaming in Zone A is included in your plan. Roaming in Zone B costs £2 a day, but you can roam for just £1 a day in our European Zone when you add an 8-day or 15-day Roaming Pass to your plan. Find out more about Roaming Passes

• You can roam in an additional 107 worldwide destinations in Zones C and D using your home plan for £6 a day

Any Vodafone Pay as you go plans:

• Roaming in Zone A is included in your plan

• You can only roam in Zone B if you purchase one of our Europe Extras, otherwise you will not be able to use your device to make calls or texts, and you will not be able to use your data in any way.

• If you purchase one of our Around the World Extras, you can roam in an additional 73 destinations. You can either purchase a one-off 8-day or 15-day Around the World Extra. If you do not purchase one of these extras, you will be subject to our per minute, text and MB roaming charges.

• Find out what your current roaming charges are

Please note: a 25GB roaming fair use policy applies to monthly data usage

Vodafone Spend Manager helps you keep in control of any out-of-plan charges, such as roaming charges and international calls, by setting a limit on how much extra you can spend each month. That means no nasty bill shocks. This will help you manage your roaming, or you can even disable it altogether.

Any spending limits you set will work when you're roaming, however, if you've set your out-of-plan charges spend limit to £0, this means you won't be able to roam. We recommend reviewing your limit before you travel to make sure you get the most out of your phone when travelling abroad by setting your out-of-plan charges limit to £0.

You can add, change or remove your spending limit at any time for free in the My Vodafone App, in My Vodafone account or by calling us on 41156, free from your Vodafone mobile.  Find out more on our dedicated Spend manager page.

European Roaming Extras are effective from the date of purchase and last for 8 days from the date of purchase.

There are four options you can purchase:

• an SMS Extra

• Data Extra

• Minutes Extra

• bundle Extra consisting of SMS, Minutes and Data

Each last for eight days.

You can purchase two different Extras, e.g. 8-day Europe Data Extra and 8-day Europe Minutes Extra together, however, you cannot purchase two of the same Extra at once.

You can only make calls, send texts or use data in Zone B destinations by purchasing a European Roaming Extra.

You cannot roll over the Extra if you are roaming for less than 8 days.

European Roaming Passes allow you to use your monthly UK allowance of calls, texts and data in a Zone B destination.

A pass can be purchased at any time. It will remain on your account and will become active when you start roaming.

Your pass will last for either 8 or 15 days, depending on what pass you purchased.

You cannot purchase two passes at once so if your first pass runs out, you will have to purchase an additional pass.

You cannot roll over the Pass if you are roaming for less than 8 days.

Use of our services while in Zone A, Zone B (excluding the UK) and Zone C (for customers using their inclusive roaming that is included in their monthly charge) is intended for temporary, periodic travel such as holidays and short breaks.

We will monitor and check your roaming use. If, during any 4 month period, you roam in Zone A, B or C for 62 days or more AND your corresponding roaming usage exceeds your usage within the UK, you may incur additional roaming charges. We will send you notification two weeks prior to charging you any additional roaming charges, to allow you time to adjust your usage accordingly.

These additional roaming charges will be:
£0.033 a minute for calls
£0.01p a SMS
£3.13 per 1GB of data

You will still be able to receive calls and texts from friends and relatives at no extra cost

Read more about our acceptable use policy.

If you exceed your UK data allowance when you're abroad, you will be charged as you would be in the UK. The charges will last until your next billing date or until you return to the UK, whichever comes first.

If your UK allowance is greater than 25GB, then a fair usage policy of 25GB applies i.e. once you have exceeded 25GB data use, then you will be charged £3.13 per GB used. The charges will last until your next billing date or until you return to the UK, whichever comes first.

All our pay monthly plans are subject to a 25GB roaming fair use policy. This means that if your UK allowance is greater than 25GB, you can use up to 25GB data a month while roaming. If your UK data allowance is less than 25GB, you can use your UK data allowance when abroad, but if you exceed it you'll be charged as you would be in the UK.

From the 26 July 2019, if you're on a 5G-ready plan and have a 5G device, you can also use 5G in Spain, Germany and Italy where it's available. In addition, you can also benefit from Vodafone Unlimited on 4G in 81 destinations worldwide - the largest roaming footprint of any UK provider.

Germany (177 towns and cities)

• Eicklingen

• Rothenstein

• Wilsdruff

• Leuna

• Lüdersdorf

• Harbke

• Bernau bei Berlin

• Berlin

• Seehausen a.Staffelsee

• Hattstedt

• Bochum

• Gdefr. Geb. (Lkr Roth)

• Mellenthin

• Birgland

• Wedemark

• Hesel

• Bremen

• Neukirchen/Erzgeb.

• Chemnitz

• Dortmund

• Dresden

• Schlettau

• Duisburg

• Düsseldorf

• Erfurt

• Frankfurt am Main

• Würselen

• Altenberge

• Westhausen

• Ratingen

• Lohmar

• Aldenhoven

• Hamburg

• Rielasingen-Worblingen

• Karlsruhe

• Köln

• Leipzig

• Mainz

• Baunatal

• München

• Offenbach am Main

• Saarbrücken

• Solingen

• Alzey

• Eschborn

• Fuldabrück

• Stuttgart

• Wolfsburg

• Simmern/Hunsrück

• Seelow

• Rehfelde

• Birkenwerder

• Königs Wusterhausen

• Linthe

• Potsdam

• Groß Godems

• Boizenburg/ Elbe

• Wittenburg

• Torgelow

• Wanzleben-Börde

• Biederitz

• Ludwigsfelde

• Hoppegarten

• Petershagen/Eggersdorf

• Güstrow

• Neuruppin

• Oberhausen

• Essen

• Schweich

• Pellingen

• Wiesbaden

• Heusweiler

• Petersberg

• Püttlingen

• Trierweiler

• Kappeln

• Südheide

• Schwentinental

• Seelze

• Celle

• Hannover

• Harsum

• Langenhagen

• Ammersbek

• Bückeburg

• Bad Münder am Deister

• Lehrte

• Achim

• Nienburg (Weser)

• Braunschweig

• Gifhorn

• Stuhr

• Stadthagen

• Büdelsdorf

• Mindelheim

• Geltendorf

• Nürnberg

• Augsburg

• Eisenach

• Schkeuditz

• Bautzen

• Hoyerswerda

• Weimar

• Stollberg/Erzgeb.

• Hohenstein-Ernstthal

• Heidenau

• Sandersdorf-Brehna

• Bitterfeld-Wolfen

• Cottbus

• Gera

• Moritzburg

• Weissach

• Bruchsal

• Ulm

• Freiburg im Breisgau

• Münster

• Bad Oeynhausen

• Bielefeld

• Bad Hersfeld

• Möhnesee

• Dülmen

• Lünen

• Herne

• Lage

• Werne

• Greven

• Meppen

• Haren (Ems)

• Gronau (Westf.)

• Unna

• Oelde

• Osnabrück

• Recklinghausen

• Gelsenkirchen

• Fuldatal

• Soest

• Brilon

• Olsberg

• Meschede

• Bad Wünnenberg

• Schmallenberg

• Blaustein

• Buch

• Heroldstatt

• Müncheberg

• Grünheide (Mark)

• Magdeburg

• Regensburg

• Mannheim

• Wuppertal

• Bonn

• Kiel

• Aachen

• Halle (Saale)

• Krefeld

• Lübeck

• Rostock

• Kassel

• Hamm

• Ludwigshafen am Rhein

• Oldenburg (Oldenburg)

• Leverkusen

• Neuss

• Darmstadt

• Paderborn

• Ingolstadt

• Würzburg

• Pforzheim

• Bottrop

• Reutlingen

• Bremerhaven

• Koblenz

• Bergisch Gladbach

• Jena

• Erlangen

• Hildesheim

• Salzgitter

Italy (33 towns and cities)

• Milan

• Turin

• Bologna

• Rome

• Naples

• Assago

• Bollate

• Bresso

• Carugate

• Cassina de' Pecchi

• Cinisello Balsamo

• Cologno Monzese

• Cusano Milanino

• Garbagnate Milanese

• Lainate

• Legnano

• Melegnano

• Novate Milanese

• Opera

• Parabiago

• Pessano con Bornago

• Pioltello

• Rho

• Rozzano

• San Donato Milanese

• San Giorgio su Legnano

• San Giuliano Milanese

• Sedriano

• Segrate

• Senago

• Sesto San Giovanni

• Solaro

• Trezzano sul Naviglio

Spain (22 towns and cities)

• Madrid

• Barcelona

• Valencia

• Seville

• Malaga

• Zaragoza

• Bilbao

• Pamplona

• Vitoria

• San Sebastián

• Logroño

• Santander

• La Coruña

• Vigo

• Gijón

• Badajoz

• Valladolid

• Alicante

• Murcia

• Palma de Mallorca

• Benidorm

Ireland (8 towns and cities)

• Dublin

• Cork

• Limerick

• Galway

• Waterford

• Drogheda

• Dundalk

• Swords

Representative example for Device Plans

Figures used in the above (other than the representative APR) are for illustrative purposes only.

Saving claims verification: see details on the relevant product page.

VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.

◊5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Click here for details about our 5G network

Roaming in more destinations than any other UK network: for verification, please see our roaming page

Gift with Purchase: see details on product page including any additional terms.

Ultimate Flexibility: For verification, see the Ultimate Flexibility details

*Annual Price Rise

Pay Monthly Plans (excluding Home Broadband): Monthly price shown and all out of bundle charges will increase each April by the Consumer Price Index rate published in January of that year, plus an additional 3.9%. If you have a Device Plan, this will not affect your monthly Device Plan payments.

Home Broadband: Monthly price will increase each April by the Consumer Price Index (CPI) rate of inflation published in January that year, plus an additional 3.9%. Excludes Pro Xtra Broadband plans currently within there minimum commitment period. Monthly price will increase by £10pm at the end of your 24 month plan (excludes Pro, Pro Xtra and Pro with Alexa plans).

See vodafone.co.uk/pricechanges for details.

Pay Monthly

Minimum term agreement, credit check and terms apply.

Device plan: means a Consumer Credit Agreement over a period between 12 – 36 months. A Monthly Airtime Plan (Xtra Plan) is required with your Device Plan. Device Plans up to 12 months require either a 12 or 24 month Monthly Airtime Plan. Device Plans over 12 months require a 24 month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly).

Pay for your phone / watch in one go: If you would like to pay for the full cost of your phone / watch upfront, you can do this in one of our stores. You will need to purchase a Monthly Airtime Plan at the same time.

Minutes and texts: to standard mobiles and landlines (UK: 01, 02, 03) and standard SMS in the UK and our inclusive roaming destinations. A one-minute minimum call charge applies.

Data: a 25GB fair roam policy on all Pay monthly plans, for each 30-day period applies in our inclusive roaming destinations.

Unlimited data: available on Unlimited Lite Plan (max download and upload speed of 2Mbps), Unlimited Plan (max download and upload speeds of 10Mbps) and Unlimited Max Plan. Speed may vary by a number of factors.

Roaming: using your home plan in the Republic of Ireland and Isle of Man (Zone A) is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on. A 25GB roam fair use policy applies for each billing month.

• Click here for information on roaming with Vodafone

• Click here for a list of our inclusive roaming destinations

Unbeatable Trade-in: Offer ends 23 September. Using our daily price check mechanism (Monday to Friday), we'll offer the best price vs any other mobile network operator's trade-in price (excluding promotions), when you trade-in an eligible device using our Trade-in Tool. Returned device must be in good working condition. For terms, checks, eligibility and a list of eligible devices see vodafone.co.uk/tradein

​Trade-in Guarantee - Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer.
Please see here for our Terms and conditions, which also details the eligibility criteria.

Trade-in: to trade in your device, please visit:  https://tradein.vodafone.co.uk

Upgrade from month 12 means:

• Buying new Device Plan (which is a Consumer Credit Agreement) and an Airtime Plan; and

• paying off the remaining amount on your current Device Plan prior to upgrading.

Benefits for selected Xtra Plans:

1. Unlimited Picture Messaging (MMS): within the UK and our inclusive roaming destinations.

2. Device Care: for the duration of the plan only. Applicable for IOS and Android phone devices. Includes a health check giving you an indicator of the battery health and a valuation service giving you an estimated resell value of the phone.

3. 50% off Smartwatch Connectivity: for compatible cellular (not WiFi only) smartwatches. Smartwatch Connectivity Plan (via Vodafone OneNumber) lasts for 30 days and will automatically renew every 30 days unless cancelled. The plan is £7 a month reduced to £3.50 a month. Discount not applicable to customers on a £5 OneNumber Connectivity or to customers on an existing 24 month watch plan.

4. Unlimited Data Booster plus Inclusive Roaming in 51 European Destinations: 24 month Xtra Plans come with 6 boosts and 12-month plans with 3 boosts. Each boost provides unlimited data for 30 days. Inclusive Roaming in 51 European destinations allows you to use your monthly allowance of minutes, text and data to roam at no extra cost in our Zone A and B destinations. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page

5. Inclusive Roaming in 83 Worldwide Destinations: Roam at no extra cost in 83 destinations worldwide (Zone A, B and C destinations) on selected Xtra Plans. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page

Total Care Warranty: 24 month warranty starts from the date of purchase of a handset from Vodafone either on a Device Plan or outright. Warranty only applies to manufacturer faults. Not applicable with Refurbished Phones. Find out more about Vodafone Total Care Warranty

Battery Refresh: applicable for phone devices purchased either on a Device Plan or purchased outright from Vodafone, with a Vodafone Pay Monthly Plan. Is available for the length of the plan (minimum of 2 years and maximum of 3 years). Battery Refresh is not available for phones that have been cracked, smashed or have water damage (damage that would not be covered under a manufacturer warranty) and chargeable repairs can be offered. Download the My Vodafone app to access the Battery Refresh Tool. Not applicable for Watch Plans or Refurbished Phones.

Smartwatch / Watch Plans

Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber). Lasts for 30 days and will automatically renew every 30 days unless cancelled. Terms apply.

Home Broadband

For Home Broadband details and terms go to our Home Broadband page

†910Mbps average download speed via a wired connection.

Vodafone Together discount: If you have signed up to an eligible Airtime and an eligible Pro Broadband plan, you are eligible for a discount on your Broadband plan. Both services must remain connected to continue to receive the discount. The discount amount will vary depending on what Airtime plan you have. Only selected Airtime plans include unlimited data, texts and minutes. Please see your Home Broadband charges guide for more information on discounts.

Insurance

These terms are available in our terms and conditions pages

• If you’re a consumer go to Consumer then Insurance then Insurance – Current

• If you’re a sole trader go to Business then Insurance then Insurance – Current

Pay As You Go

Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) in the UK and our inclusive roaming destinations. Roaming data is capped at 25GB for each 30-day period in our inclusive roaming destinations.

Pay as you go Bundles (Big Value Bundle): Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and data (excluding entertainment packs and Extras) to use in the UK and our Europe Zone. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles.

Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.

Awards

Very Me Awards

1. VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website

2. VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website

3. Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website

The UK’s reliable, award-winning network​: The UK relies on Vodafone as a network provider as it: i) powers critical national infrastructure & 68% of blue-light services, ii) has coverage in 99% of UK homes; and iii) covers 96% of the UK. Full details & awards: www.vodafone.co.uk/network

Full Terms and Conditions

For full terms and conditions, visit our terms and conditions page

Finance subject to status and credit checks. 18 +. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN