Roaming
Jetting off soon? Find out how much it costs to use your texts, minutes and data while abroad.
Destinations we cover in our roaming plans
We’ve split the world up into different zones. Each zone has different charges depending on what plan you’re on.
All our Pay monthly plans include Zone A which includes the Republic of Ireland, Isle of Man, Iceland and Norway.
Euro Roam
51 destinations in Zone A and B. Includes France, Spain, Greece and Portugal.
Global Roam
83 destinations in Zone A, B and C. Includes Australia, Turkey, Mexico and USA.
Zone D
73 additional worldwide destinations. Includes Egypt, India, Morocco, Thailand and UAE.
Rest of the World
Additional destinations split into 4 Zones. Includes the Maldives and Seychelles.
If you’re travelling to an area not covered in a plan, use our Roaming Charge Checker to find out how much it will cost to roam per day.
All our Pay as you go plans include Zone A which includes the Republic of Ireland, Isle of Man, Iceland and Norway. Pay as you go Plus users will need to add an extra to roam.
Zone B
47 European destinations. Includes France, Spain, Poland and Greece.
Around the World
74 additional destinations. Includes Australia, Thailand and the USA.
Rest of the World
61 additional destinations. Includes the Bahamas, Seychelles and Sri Lanka.
Additional destinations
39 additional destinations. Includes the Maldives, Mauritius and Tunisia.
If you’re travelling abroad on a Pay as you go plan, you can add an Extra to your destination or pay a daily charge to use your phone. Use our Roaming Charge Checker to see which Extras are available for your destination or how much you’ll be charged for using your phone abroad.
Roaming Charge Checker
Choose your destination and find out how much it costs to roam on a Pay as you go or Pay monthly plan.
See roaming costs for your Vodafone plan
Add your mobile number and destination to our online chatbot and find out instantly how much it'll cost to roam.
What is data roaming?
Data roaming is when you use your data (rather than WiFi) to access the internet outside the UK. Your phone connects to a different network, so you may incur extra charges. Turn data roaming on and off through your Vodafone account
Keeping costs down while travelling
Check your roaming bars
Turn off any active roaming bars in your My Vodafone account or app so that you can still use your data and other services while you’re away.
Set a limit on how much you spend
Choose how much you can spend when using your device. You can even prevent receiving calls and texts, so you don’t have any surprise charges.
Set up Spend Manager
If you're on Pay Monthly, you can set a spend limit for services not included in your monthly allowance, like picture messages or international calls.
Keep track of your bill
Keep tabs on your usage or credit. When abroad, it can take up to 72 hours for new charges to appear on your bill.
Frequently asked questions
Sometimes, your device can connect to another country’s network. This is called inadvertent roaming and happens when you travel near an international border.
How can I prevent inadvertent or accidental roaming?
You should receive a message if your device connects to an international network. If you’ve had a message saying you’re on a new network, and it’s for a country you’re not in, take these steps to stop unexpected roaming charges:
Review your Vodafone Spend Manager limit in My Vodafone app or by calling 191
Set up a Data Roaming bar in the My Vodafone app or by calling 191
Manually set your network to the country you’re in. If you do this, you’ll need to manually change your network again each time you visit a new destination
Inadvertent or accidental roaming between Northern Ireland and Republic of Ireland
We know that our customers in Northern Ireland can sometimes connect accidentally to our network in the Republic of Ireland, so we’ve made roaming in the Republic of Ireland available at no extra cost for all customers (subject to our fair use limit of 25GB).
If you exceed this fair use limit through inadvertent roaming and get charged as a result, speak to our customer services team by calling 191 (+447836 191191 if you’re abroad).
Roaming is used for short trips and holidays abroad. Over a four-month period, if you’re planning to spend more time abroad than at home, we may add extra charges to your plan. In our roaming destinations, you might be charged if:
You’re roaming for more than 62 days
Your usage in our roaming destinations is more than your usage in the UK within four months
We’ll send a text alert 14 days before charging you anything extra, so you have time to adjust your usage.
If you continue to roam, you might start to see charges, even in your inclusive roaming destinations.
These charges include:
£3.03 a minute for calls
1p per text
£3.58 per GB of data
If you exceed your UK data allowance when you're abroad, you will be charged as you would be in the UK. The charges will last until your next billing date or until you return to the UK, whichever comes first.
If your UK allowance is greater than 25GB, then a fair usage policy of 25GB applies i.e. once you have exceeded 25GB data use, then you will be charged £3.58 a GB used. The charges will last until your next billing date or until you return to the UK, whichever comes first.
You can turn off data roaming by going into settings on your mobile phone. This will vary depending on the model of your mobile phone. Find specific step by step instructions with our device help guide
If you’re having issues using your phone abroad, there are a few things you can try:
Connect to a local network by restarting your device
Check roaming bars are turned off. If you’re not sure how to do turn data roaming on and off, use our data roaming guide
Check that Spend Manager is not set to £0 by logging into or registering for My Vodafone
All our pay monthly plans are subject to a 25GB roaming fair use policy. This means that if your UK allowance is greater than 25GB, you can use up to 25GB data a month while roaming.
If your UK data allowance is less than 25GB, you can use your UK data allowance when abroad, but if you exceed it you'll be charged as you would be in the UK.
Plans
Move to any of our Xtra Global Roam plans, to get the full 83 worldwide inclusive destinations.
We have 8-day Roaming Extras available for our Europe destinations and Rest of the World destinations, and either 8-day or 15-day Roaming Extras available for our Around the World destinations.
See a full list of our roaming destinations
Make sure you're connected to Wi-Fi before purchasing, and note that any Extras will begin from the moment of purchase. If you run out of data, minutes or texts, you can always purchase another Extra.
If you have bought a SIM in the UK with the intention of travelling abroad and roaming, you must first activate the SIM in the UK for you to be allowed to add the roaming Extra on which you intend to apply. Your SIM cannot be activated abroad.
Vodafone customers who purchased a Vodafone Basics plan before 22 July 2022 do not have roaming services included. These plans are for UK use only.
Extras
We have 8-day Roaming Extras available for our Europe destinations and Rest of the World destinations, and either 8-day or 15-day Roaming Extras available for our Around the World destinations.
See a full list of our roaming destinations
Make sure you're connected to Wi-Fi before purchasing, and note that any Extras will begin from the moment of purchase. If you run out of data, minutes or texts, you can always purchase another Extra.
If you have bought a SIM in the UK with the intention of travelling abroad and roaming, you must first activate the SIM in the UK for you to be allowed to add the roaming Extra on which you intend to apply. Your SIM cannot be activated abroad.
European Roaming Passes allow you to use your monthly UK allowance of calls, texts and data in a Zone B destination.
A pass can be purchased at any time. It will remain on your account and will become active when you start roaming.
Your pass will last for either 8 or 15 days, depending on what pass you purchased.
You cannot purchase two passes at once so if your first pass runs out, you will have to purchase an additional pass.
You cannot roll over the Pass if you are roaming for less than 8 days.
In order to use a roaming Extra, you’ll need to turn off any active roaming bars in My Vodafone. To do this:
Head to My Vodafone or the My Vodafone app
Select Manage Controls and Limits
Go to Data Roaming Bar
Select 'Turn off'
Costs for international calls while roaming
Need to phone another country while you're roaming? Check how much it'll cost per minute to make a call while abroad.
| To UK | To Zone A (EU) | To Zone B (EU) | To Zone C & D (Worldwide) | To Zone 1 (Rest of the World) | To Zone 2 (Rest of the World) | To Zone 3 (Rest of the World) | To Zone 4 (Rest of the World) |
|---|---|---|---|---|---|---|---|---|
Calling from Zone A | £0 | 23p | 23p | As per calls from UK | As per calls from UK | £3 | £3 | £3 |
Calling from Zone B | Included in Daily roaming fee | Daily roaming fee or Pass + 23p | Daily roaming fee or Pass + 23p | Daily roaming fee or Pass + cost to call from UK | Daily roaming fee or Pass + cost to call from UK | Daily roaming fee or Pass + £3 | Daily roaming fee or Pass + £3 | Daily roaming fee or Pass + £3 |
Calling from Zone C + D | Included in Daily roaming fee or Pass | Daily roaming fee or Pass + 23p | Daily roaming fee or Pass + 23p | Daily roaming fee or Pass + cost to call from UK | Daily roaming fee or Pass + cost to call from UK | Daily roaming fee or Pass + £2 | Daily roaming fee or Pass + £2 | Daily roaming fee or Pass + £2 |
Calling from Zone 1 | 60p | £1.50 | £1.50 | 60p | 60p | £2 | £2 | £2 |
Calling from Zone 2 | £1.20 | £1.50 | £1.50 | £2 | £2 | £1.20 | £2 | £2 |
Calling from Zone 3 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 |
Calling from Zone 4 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 | £2.40 |
Legal terms
Saving claims verification: See details on the relevant product page.
VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.
Gift with Purchase: See details on product page including any additional terms.
*Annual Price Increase: During your minimum period, each year, on 1 April, your monthly plan charge will increase as follows:
£1.80 for Pay monthly Airtime and Data plans
£1 for Pay monthly Basics plans
£3 for Home Broadband and GigaCube plans
Out of bundle charges will increase each April by Consumer Price Index rate published in January of that year + 3.9%.
** 2.2 Gbps average download speed via a wired connection.
*Best overall broadband provider: As recommended by Telegraph in January 2025. For more information, see the Telegraph website
Pay Monthly
Minimum term agreement, eligibility, credit check and terms apply.
Vodafone EVO
Representative example for Device Plans:
Example Device Plan breakdown | |
|---|---|
Total cost of device | £1,000 |
Upfront cost | £100 |
APR | 0% |
Total credit amount | £900 |
Length of contract | 36 months |
Monthly Device Plan cost | £25 |
Figures used in the above (other than the representative APR) are for illustrative purposes only.
Device Plan: means devices purchased from Vodafone under a Consumer Credit Agreement such as phones (Phone Plan), smartwatches (Watch Plan), tablets (Tablet Plan) and laptops (Laptop Plan).
Vodafone EVO:
For Mobile: lets you select a monthly Device Plan credit Agreement (24 to 36 months) with a 24 month Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)
For Smartwatches: lets you select a monthly Device Plan Credit Agreement (over 24 to 36 months) with a monthly Connectivity Plan. Watch Plans over 12 months require a 24 month Connectivity Plan. You can pay off your Device Plan early, and if you do, you can keep your Connectivity Plan on a 30-day contract or leave. If your Connectivity Plan ends, the Device Plan is still payable (either in full or monthly). Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber)
For Laptops / Tablets: lets you select a monthly Device Plan Credit Agreement (24 to 48 months) with a 24 month Data Plan. You can pay off your Device Plan early, and if you do, you can then keep your Data Plan on a 30-day contract or leave. If your Data Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)
Upgrade from month 3: means a) buying a new Device Plan (which is a credit agreement) and an Airtime/Data/Connectivity Plan (as applicable) and b) either (i) paying off the remaining amount on your current Device Plan prior to upgrading, or (ii) paying for your current Device Plan along with your new Device Plan. Subject to credit check, eligibility and terms.
Trade-in Guarantee: Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can choose to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or, if you are an existing customer, as a credit towards your existing Phone Plan balance. Please see our Trade-in Guarantee terms and conditions for more details, including the eligibility criteria.
Trade-in Bonus: Available when we're running a Trade-in Bonus promotion, where you could get an additional bonus on top of the trade-in value for the phone you're trading in, when you buy a new phone. Eligibility for the bonus and the bonus value may vary depending on which phone you're trading in and which new phone you're buying. Please see our Trade-in Bonus terms and conditions, for more information.
Unlimited data: available on Unlimited plan (max download and upload speeds of 10Mbps), Unlimited Plus plan (max download and upload speeds of 100Mbps) and Unlimited Max plan. Speed may vary by a number of factors.
5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Find out more about our 5G network
5G Ultra: To access 5G Ultra, you need a 5G Ultra-enabled device and an eligible Vodafone Pay Monthly plan that includes 5G Ultra. Coverage may be affected by a number of factors. Find out more about our 5G Ultra network
Buy-Back Price Guarantee: Customers who bought an eligible phone from Vodafone and trade that phone in via our Trade-in Tool (in a good working condition), whilst upgrading to a new phone and Airtime Plan within the required timeframe, will be entitled to receive a guaranteed buy-back price. Buy-back price varies depending on model variant. Terms apply
iPhone 14 - trade in between 1 September 2023 and 31 October 2023
Samsung Galaxy S23 - trade in between 10 January 2024 and 1 April 2024
iPhone 15 - trade in between 1 September 2024 and 31 October 2024
The UK's Best Phone Buy-Back Price Guarantee: 'UK's Best' because we:
i) guarantee future buy-back price
ii) offer flexible payment options
iii) don't charge extra
iv) offer flexibility to trade in and upgrade from month 3; and
v) boost the trade-in value by £50 vs major competitors.
Buy-Back Price Guarantee details and verification
Vodafone Xchange: Available on iPhone 16 series and pristine refurbished phones, then trade in (good condition) from 12 months prior to end of Phone Plan and upgrade to new phone and Airtime Plan (standard upfront and monthly cost apply). Every year: based on 24-month Phone Plan. Terms and verification apply
Roaming
Roaming: using your home data plan to roam in Zone A is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on.
Roaming Passes: For Pay Monthly customers without European roaming included in their plan, you can purchase an 8 or 15 day European roaming pass to use your monthly UK allowance of calls, texts and data in our Zone B destinations. The 8 day pass is £15 and the 15 day pass is £20. Out of bundle charges such as picture messages, premium calls or premium texts are not covered by this charge. These passes are subject to a 25GB roam fair use policy. Passes become active when you start roaming and only one pass can be used at a time. For more information and terms, visit our roaming page
Mobile Specific Small Print
Lifetime Service Promise: means a) Lifetime warranty covering manufacturer's defects, provided you have an active pay monthly Airtime plan + b) Battery refresh replacing your phone's battery (for 2-3 years) if it fails one of the Battery refresh tool tests. On phones purchased directly from Vodafone.
Lifetime Warranty: is an extended warranty covering manufacturer's defects (on phones purchased via Vodafone directly), provided you have an active pay monthly Airtime plan. Excludes damaged and tampered phones. Terms apply
Battery Refresh: replaces your phone's battery if it fails one of the Battery Refresh Tool tests. Available for up to three years depending on your plan. On phones purchased via Vodafone directly. Excludes damaged and tampered phones. Terms apply
UK's Only Lifetime Service Promise: Vodafone is the only network that offers both i) Lifetime Warranty which covers your phone for manufacturer defects provided you have an active pay monthly Airtime plan, and ii) Battery Refresh which offers phone battery health checks and required replacements for up to 3 years. Terms apply
Smartwatch Specific Small Print
Smartwatch: requires a) Vodafone pay monthly Airtime plan, and b) 12 or 24 month Connectivity Plan (via Vodafone OneNumber). Watch Plans over 12 months require a 24 month Connectivity Plan. Terms apply
Vodafone OneNumber Connectivity Plan ('Connectivity Plan'): uses your minutes, texts and data allowance from your Airtime Plan using Vodafone OneNumber. You must have an Airtime Plan with us in order to purchase a Connectivity Plan. Smartwatch Connectivity plans can be bought for a smartwatch you already own, or for a new smartwatch you purchase through us. Tablet Connectivity plans can only be bought for a tablet you already own.
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply
Tablet Specific Small Print
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply
Pay As You Go
Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Includes unlimited data and unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) to use in the UK and Zone A. Unlimited Bundle terms, exclusions and destinations
Pay as you go Bundles (Big Value Bundle) excluding Unlimited Bundle: Unlimited minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and a set allowance of data (excluding Extras) to use in the UK and Zone A. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles. For more information, please visit our Pay as you go Bundles terms and conditions page
Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.
Pay as you go 1: You'll pay just £2 each day you use your phone, which gives you: Unlimited minutes, Unlimited texts, 50MB of data to use until midnight. For more information, please visit our Pay as you go 1 terms and conditions page
Roaming: Your data usage is for use in the UK and Zone A destinations only, unless you purchase one of our roaming extras. For more info and destinations beyond Zone A, visit our extras page. For terms visit our terms and conditions pages
Pay As You Go Plus
Pay as you go Plus plan: My Vodafone app required. UK and Zone A use only unless Roaming Extra purchased. Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and plan data allowance (excluding Extras). Auto-Renews every 30 days if opted in via My Vodafone app and payment card added. Purchase Extras and manage payments through My Vodafone app. Plan stops after 30 days if paused or cancelled (by opting out of Auto-Renew). If opted out and you do not choose another plan, you can only receive inbound calls and texts once your 30-day plan ends. You must opt back in and re-purchase a new plan to use data, minutes, send texts or buy Extras. For terms and more information see the Pay as you go Plus terms and conditions
Roaming: Your data usage is for the UK and Zone A destinations only, unless you purchase one of our roaming extras in the My Vodafone app. Your extra will run until the day it expires (at 11:59pm UK time) or when it is used up, whichever is sooner. For more information on roaming destinations, see our roaming page or the My Vodafone app. For Extras terms, see the terms and conditions page
Home Broadband
Home Broadband: For details and terms see our Home Broadband page
Full Fibre: Vodafone is the largest Full Fibre provider in the UK with Full Fibre available to 15.1 million out of 31.9 million premises - approximately 47% UK coverage (31.9 million premises from: Ofcom, Connected Nations 2023: UK report and Methodology annex)
One click or call: to trigger the switch process, see our Switch Broadband page. Credit of up to £100 to cover leaving fees, terms apply.
Switcher offer: Switch broadband and get up to £100 credit when you pay an early termination fee. New customers on eligible plans, purchased directly from Vodafone only. Credit, acceptance, and availability checks. Terms and conditions apply
Insurance
These terms are available in our terms and conditions pages
If you're a consumer go to Consumer then Insurance then Insurance terms and conditions
If you're a sole trader go to Business then Insurance then Insurance - Current
Very Me
VeryMe Rewards: See My Vodafone app for end dates and full terms and conditions. Pay as you go customers must have topped up at least £10 credit on their account in the last 6 weeks to participate. Pay as you go Plus customers must have Auto-Renew switched on to participate in certain prizes and competitions.
VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website
VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website
Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website
Network
Reliable, award-winning network: The UK relies on Vodafone as a network provider as it:
i) powers critical national infrastructure and 82% of Emergency Services (see our Public Sector Portal for further information),
ii) has coverage in 99% of UK homes,
iii) covers 96% of the UK's landmass; and
iv) has won numerous awards
See full details and awards on our Network page
Nation's Network: Vodafone - nation's most valuable brand, verified by Kantar BrandZ Most Valuable UK Brands Report 2024, and supporting the nation since 1984 through to 2024's major summer events. See full verification of the substantiation [PDF]
For full terms and conditions, visit our terms and conditions page
Finance subject to status and credit checks. 18 +. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN