Technical issues getting you down?
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Meet the Tech Team

Whether you need help setting up a new device, advice on the best apps, or need someone to diagnose and fix a technical problem, the Vodafone Tech Team can help. For just £20, you’ll enjoy a 35-minute, one-to-one session with a friendly Tech Expert in a Vodafone store near you.

Your personalised session will be designed to meet your specific requirements, and to suit your level of technical expertise. So you’ll get all the help you need, in a language you’ll understand.

Book some time with the Tech Team

It’s easy to make an appointment with our three-step process.

1. Find a store

Choose a store, hit the Book a Tech Team appointment button.

2. Choose a time

Take a look at our calendar to check available times and dates

3. Book your slot

Once you’ve found a time to suit, simply fill in your details and you’re done.

What can the Tech Team help you with?

Full device setup

Set up your new phone, smartwatch, tablet or IoT smart home technology

Cloud transfer

Learn how to back up your data in the cloud – it’s simple and secure

Brilliant fix

We can resolve 90% of software issues, in-store, within an hour

Expert guidance

We can tailor your device to suit your lifestyle, recommend apps, and more

Exceptional value

Your personalised 35-min chat is just £20 – add an extra 25 mins for only £8

Cross-network service

Anyone can book an appointment, regardless of their network

Need help now? Find it online

Video tutorials

Watch our Tech Team videos to for easy guides to solving our most common queries

Frequently asked questions

Stuck? You’re probably not the first to have the problem. Search our FAQs for help.

Staying safe online

Our Family Tutorials, created in partnership with ParentZone, will help your loved ones stay safe.