Get phone or tablet help from our Tech Team Experts

Whether you need help setting up your new phone or something’s just not working right, our Tech Team Experts are here to help – with friendly, practical advice personalised to your needs. 

  1. Home
  2. Help and information
  3. Tech Team

What our Tech Team can do for you

Got a new phone?

Get help moving all your apps, photos and settings from your old phone to your new one.

Quick fixes

We can fix about 90% of software problems without having to send your device away.

App advice

There’s an app for everything. Our Tech Experts will show you apps that can make life easier for you. 

One-to-one tutorials

Personalised, one-to-one tutorials to help you get the most from your device – great for smart watches and tech. 

Book time with our Tech Team

Now available in-person at one of our stores - book time with our team to make your tech work for you. There may be a cost, but we’ll let you know upfront.

Tech Team Expert

Check out our How-to videos

Master messaging and video calling. Get the hang of social media. Spot online scams. Find tips for all of this and more in the easy-to-follow video guides on our YouTube channel. 

Watch on YouTube

Download our How-to guides

Know someone who struggles with tech? These printable guides for Android and iOS devices have loads of useful tips for things like making a FaceTime call or spotting a suspicious email.

 

iOS guidesAndroid guides
Two people looking at a tablet

More help

Woman using laptop
Device guides

Need help setting something up on your phone? Tell us the make and model and we’ll show you how.

Easy-to-use phones

Easy-to-use phones

Designed for those with additional sight or hearing needs. 

TOBi Chat

FAQs

Help and support with anything and everything.