Order before 10pm for next day delivery
Getting your order
Some products can't be sent next day (SIM only orders and some accessories). Your delivery options will show in the checkout.
Order by 3pm for free delivery to NI. Weekends, bank holidays and some postcodes not eligible. Terms apply
Next day delivery
Order by 10pm on weekdays for delivery the next working day. Free if ordered through our online store, or £6.99 if you buy through a chat agent or call centre.
Free collection
Order online and collect from your chosen store. We’ll email you when it’s ready and you can pick it up 30 minutes later. If what you want isn’t in stock, we’ll deliver it.
Track your order
For home deliveries, use our order tracker – you'll need your order number and postcode.
Premium delivery options
All slots are £9.99 – pick the time slot that’s best for you.
Delivery day | Time slots |
|---|---|
Monday to Friday | 8am to 10.30am |
Monday to Friday | 8am to 12pm |
Monday to Friday | 12pm to 6pm |
Saturday | 8am to 6pm |
Who will deliver my order
DPD and Royal Mail deliver our orders. Your confirmation email will let you know who’s delivering to you.
DPD
You can track your order using the link in your confirmation email, or by going to the DPD website and using your tracking number and postcode.
DPD will send you an email or text once your order has been dispatched. You’ll receive another notification on the day they’re delivering your order with a one-hour time slot.
They’ll also email or text you a four-digit PIN. Make sure you have this ready to give to the driver when they arrive – they won’t be able to give you your parcel without it.
Royal Mail
It’s not possible to track your order once it’s been dispatched, as we don’t use the Royal Mail tracked service.