Getting your order
Enjoy free next day delivery for all online orders.
Some products can't be sent next day (SIM only orders and some accessories). Your delivery options will show in the checkout.
Next day delivery
Order by 10pm on weekdays for delivery the next working day.
Free if ordered through our online store, or £6.99 if you buy through a chat agent or call centre.
Track your order
For home deliveries, use our order tracker – you’ll need your order number and postcode.
Premium delivery options
All slots priced at £9.99 – pick the time slot that’s best for you.
Delivery day | Time slots |
|---|---|
| Monday to Friday | 8am to 10.30am |
| Monday to Friday | 8am to 12pm |
| Monday to Friday | 12pm to 6pm |
| Saturday | 8am to 6pm |
Who will deliver my order?
We use DPD and Royal Mail delivery services. Your order confirmation email will let you know who will be delivering to you.
DPD - You can track your order using the link provided in your confirmation email, or by logging into the DPD website. You’ll need your parcel number and deliver address to hand. DPD will confirm your delivery date by text or email once your order is dispatched. You'll also receive another notification on the delivery day, confirming your one-hour time slot. Track your order
Royal Mail - We don’t use a Royal Mail tracked service, so it’s not possible to track your order once it’s left our warehouse.
