Order before 10pm for next day delivery

Getting your order

Some products can't be sent next day (SIM only orders and some accessories). Your delivery options will show in the checkout.

Order by 3pm for free delivery to NI. Weekends, bank holidays and some postcodes not eligible. Terms apply

Next day delivery

Order by 10pm on weekdays for delivery the next working day. Free if ordered through our online store, or £6.99 if you buy through a chat agent or call centre.

Free collection

Order online and collect from your chosen store. We’ll email you when it’s ready and you can pick it up 30 minutes later. If what you want isn’t in stock, we’ll deliver it.

Track your order

For home deliveries, use our order tracker – you'll need your order number and postcode.

Premium delivery options

All slots are £9.99 – pick the time slot that’s best for you.

Delivery day

Time slots

Monday to Friday

8am to 10.30am

Monday to Friday

8am to 12pm

Monday to Friday

12pm to 6pm


8am to 6pm

Who will deliver my order

We use DPD and Royal Mail delivery services. Your order confirmation email will let you know who will be delivering to you.

DPD - You can track your order using the link provided in your confirmation email, or by logging into the DPD website. You’ll need your parcel number and deliver address to hand. DPD will confirm your delivery date by text or email once your order is dispatched. You'll also receive another notification on the delivery day, confirming your one-hour time slot. Track your order

Royal Mail - We don’t use a Royal Mail tracked service, so it’s not possible to track your order once it’s left our warehouse.