Trade in your phone

We make it easy to get an instant, guaranteed value for your eligible phone when you trade in using our Trade-in Tool.

Why trade in your old phone with Vodafone?

Instant guaranteed quote​

We guarantee your trade-in quote and give you instant confirmation when using our Trade-in Tool.

Flexible ways to get paid

Choose how you get paid – bank transfer, a monthly saving on your Airtime Plan, or Vodafone account credit which you can use to help pay towards your current Phone Plan.

Hassle-free

Get a quote in minutes and easily trade in while buying a new phone.

Trade in and give your phone a second life

We resell 97% of phones and the rest is recycled.

How trading in your phone works

Step 1) Get your trade-in code

Use the Trade-in Tool on the My Vodafone app to check the condition of your current phone and instantly find out if it's eligible for a guaranteed quote.

Step 2) Choose your new phone

When you buy a new phone on Vodafone EVO, you'll have the option to trade in and enter your trade-in code. 

Step 3) Flexible ways to get paid

Get money off your airtime bill or credit in your Vodafone account once you return your phone to us using a prepaid returns pack or label, or by in-store drop off.

Vodafone Trade-in Tool

Use our Trade-in Tool in the My Vodafone app to find out if your phone is eligible for our Trade-in Guarantee, and how much it could be worth.

You'll be asked to do a few simple checks to make sure your phone is in good working order, and then we'll give you a unique trade-in code that confirms your guaranteed quote.

Remember - you don't have to be an existing Vodafone customer to use the Trade-in Tool on the My Vodafone app and get your guaranteed trade-in value.

Download the My Vodafone app from the App Store at any time. 

Already got the My Vodafone app on your phone?

Launch the Trade-in Tool on your phone

Trade-in Bonus

During promotional periods, you could get an additional Trade-in Bonus on top of your existing guaranteed trade-in value. This will depend on the phone you trade in and, depending on the specific promotion, the new phone you buy.

You can get this value as:

  • A monthly saving on your Airtime Plan

  • Credit on your Vodafone account, which you can use to help towards paying off your current Phone Plan, or other Vodafone services. 

You'll need to redeem your Trade-in Bonus and guaranteed trade-in value using the same payment method.

Trade in your old phone any time

If you've already bought a new phone or you can't complete our trade-in checks you can still trade in your old phone for a payment, but the trade-in value won't be guaranteed.

Popular phones to trade in

You can trade in almost any model with us. Just use our Trade-in Tool to make sure it's eligible and meets our basic criteria.

Once you complete our trade-in checks, you'll get an instant guarantee of your trade-in value.

iPhone trade-in

Samsung trade-in

Google trade-in

iPhone 11

iPhone XR

iPhone 11 Pro

iPhone 12

iPhone SE

Browse Apple iPhone

Samsung Galaxy S20 5G

Samsung Galaxy S20+ 5G

Samsung Galaxy S10

Samsung Galaxy S10 Lite

Samsung Galaxy S21 5G

Browse Samsung Galaxy

Google Pixel 4

Google Pixel 3a

Google Pixel 4XL

Google Pixel 6 Pro

Google Pixel 3a XL

Browse Google Pixel

Maximise your savings with a refurbished phone

When you choose your new phone as part of your trade-in journey, why not select a refurbished phone to save even more? All our refurbished phones come with a two-year warranty and are fully tested with a 32-point health check covering battery, camera, and more. We even offer refurbished iPhones and refurbished Samsung phones

Any phone can be traded in with us if it passes our Trade-in Tool checks, so when the time comes to say goodbye to your refurbished phone, you may be able to trade it in.

Your old phone could change a life

Changed your mind about trading in? Donate your old phone to The Great British Tech Appeal and we'll gift it to a young person who doesn't have the right tech or access to the internet. Plus, we'll give them free data, calls and texts too.

It's fast, simple and free to donate.

Frequently asked questions

To get this trade-in saving, trade in an eligible phone in-store or use the Trade-in Tool in the My Vodafone app. Then in the same transaction, order an iPhone 15, 15 Plus, 15 Pro, or 15 Pro Max.

The trade-in saving of up to £528 is based on trading in iPhone 14 Pro Max in good condition and receiving a bonus of £150.

You can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit. If you choose bank transfer, you'll receive your trade-in value without the Trade-in Bonus.

Devices eligible for £150 Trade-in Bonus:

  • Apple iPhone X

  • Apple iPhone XR

  • Apple iPhone XS

  • Apple iPhone XS Max

  • Apple iPhone SE (2022)

  • Apple iPhone 11

  • Apple iPhone 11 Pro

  • Apple iPhone 11 Pro Max

  • Apple iPhone 12

  • Apple iPhone 12 Mini

  • Apple iPhone 12 Pro

  • Apple iPhone 12 Pro Max

  • Apple iPhone 13

  • Apple iPhone 13 Mini

  • Apple iPhone 13 Pro

  • Apple iPhone 13 Pro Max

  • Apple iPhone 14

  • Apple iPhone 14+

  • Apple iPhone 14 Pro

  • Apple iPhone 14 Pro Max

To get this trade-in saving, trade in an eligible phone in-store or use the Trade-in Tool in the My Vodafone app and order iPhone 14 or 14 Plus in the same transaction.

The trade-in saving of up to £288 is based on trading in iPhone 13 Pro Max in good condition and receiving a bonus of £50.

You can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit. If you choose bank transfer, you'll receive your trade-in value without the Trade-in Bonus.

Devices eligible for a £50 Trade-in Bonus:

  • Apple iPhone 14 Pro Max

  • Apple iPhone 14 Pro

  • Apple iPhone 14 Plus

  • Apple iPhone 14

  • Apple iPhone 13 Pro Max

  • Apple iPhone 13 Pro

  • Apple iPhone 12 Pro Max

  • Apple iPhone 12 Pro

  • Apple iPhone 13

  • Apple iPhone 13 Mini

  • Apple iPhone 11 Pro Max

  • Apple iPhone 12

  • Apple iPhone 11 Pro

  • Apple iPhone 12 Mini

  • Apple iPhone 11

  • Apple iPhone XS

  • Apple iPhone SE (2022)

  • Apple iPhone XS Max

  • Apple iPhone XR

  • Apple iPhone X

Save up to £600 when you trade in an eligible phone and buy a Samsung S24 or S24 Ultra phone.

To get this trade-in saving, trade in an eligible phone in-store or use the Trade-in Tool in the My Vodafone app and order a Samsung S24 or S24 Ultra in the same transaction.

The trade-in saving of up to £600 is based on trading in a Samsung Galaxy Z Fold4 in good condition and receiving a bonus of £120.

You can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit. If you choose bank transfer, you'll receive your trade-in value without the Trade-in Bonus.

Devices eligible for £120 Trade-in Bonus:

• Apple iPhone X
• Apple iPhone XR
• Apple iPhone XS
• Apple iPhone XS Max
• Apple iPhone 11
• Apple iPhone 11 Pro
• Apple iPhone 11 Pro Max
• Apple iPhone 12
• Apple iPhone 12 Mini
• Apple iPhone 12 Pro
• Apple iPhone 12 Pro Max
• Apple iPhone 13
• Apple iPhone 13 Mini
• Apple iPhone 13 Pro
• Apple iPhone 13 Pro Max
• Apple iPhone 14
• Apple iPhone 14 Plus
• Apple iPhone 14 Pro
• Apple iPhone 14 Pro Max
• Apple iPhone Se 2022
• Samsung Galaxy S10E
• Samsung Galaxy S10
• Samsung Galaxy S10+
• Samsung Galaxy S20 FE
• Samsung Galaxy S20
• Samsung Galaxy S20+
• Samsung Galaxy S20 Ultra
• Samsung Galaxy S21 FE
• Samsung Galaxy S21
• Samsung Galaxy S21+
• Samsung Galaxy S21 Ultra
• Samsung Galaxy S22
• Samsung Galaxy S22+
• Samsung Galaxy S22 Ultra
• Samsung Galaxy Z Flip 3
• Samsung Galaxy Z Flip4
• Samsung Galaxy Z Fold 3
• Samsung Galaxy Z Fold 4
• Google Pixel 6a
• Google Pixel 6
• Google Pixel 6 Pro
• Google Pixel 7a
• Google Pixel 7
• Google Pixel 7 Pro

Please note – you can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit on your Vodafone account. If you choose bank transfer, you’ll receive your trade-in value without the Trade-in Bonus.

Save up to £360 when you trade in an eligible phone and buy a Samsung S24+ phone.

To get this trade-in saving, trade in an eligible phone in-store or use the Trade-in Tool in the My Vodafone app and order a Samsung S24+ in the same transaction.

The trade-in saving of up to £360 is based on trading in a Samsung Galaxy Z Fold4 in good condition and receiving a bonus of £150.

You can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit. If you choose bank transfer, you'll receive your trade-in value without the Trade-in Bonus.

Devices eligible for £150 Trade-in Bonus:

• Apple iPhone X
• Apple iPhone XR
• Apple iPhone XS
• Apple iPhone XS Max
• Apple iPhone 11
• Apple iPhone 11 Pro
• Apple iPhone 11 Pro Max
• Apple iPhone 12
• Apple iPhone 12 Mini
• Apple iPhone 12 Pro
• Apple iPhone 12 Pro Max
• Apple iPhone 13
• Apple iPhone 13 Mini
• Apple iPhone 13 Pro
• Apple iPhone 13 Pro Max
• Apple iPhone 14
• Apple iPhone 14 Plus
• Apple iPhone 14 Pro
• Apple iPhone 14 Pro Max
• Apple iPhone Se 2022
• Samsung Galaxy S10E
• Samsung Galaxy S10
• Samsung Galaxy S10+
• Samsung Galaxy S20 FE
• Samsung Galaxy S20
• Samsung Galaxy S20+
• Samsung Galaxy S20 Ultra
• Samsung Galaxy S21 FE
• Samsung Galaxy S21
• Samsung Galaxy S21+
• Samsung Galaxy S21 Ultra
• Samsung Galaxy S22
• Samsung Galaxy S22+
• Samsung Galaxy S22 Ultra
• Samsung Galaxy Z Flip 3
• Samsung Galaxy Z Flip4
• Samsung Galaxy Z Fold 3
• Samsung Galaxy Z Fold 4
• Google Pixel 6a
• Google Pixel 6
• Google Pixel 6 Pro
• Google Pixel 7a
• Google Pixel 7
• Google Pixel 7 Pro

Please note – you can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit on your Vodafone account. If you choose bank transfer, you’ll receive your trade-in value without the Trade-in Bonus.

Save up to £312 when you trade in an eligible phone and buy a Google Pixel 8 Pro.

Save up to £708 when you trade in an eligible phone and buy a Google Pixel 8.

Save up to £672 when you trade in an eligible phone and buy a Google Pixel 8a.

To get this trade-in saving, trade in an eligible phone in-store or using the Trade-in Tool in the My Vodafone app and order a Google Pixel 8 Series phone in the same transaction.

Google Pixel 8 Pro – The trade-in saving of up to £312 is based on trading in a Pixel 7 Pro in good condition and receiving a bonus of £200.

Google Pixel 8 – The trade-in saving of up to £708 is based on trading in a Pixel 7 Pro in good condition and receiving a bonus of £200.

Google Pixel 8a – The trade-in saving of up to £672 is based on trading in a Pixel 7 Pro in good condition and receiving a bonus of £200.

You can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit. If you choose bank transfer, you'll receive your trade-in value without the Trade-in Bonus.

Devices eligible for £200 Trade-in Bonus:

  • Apple iPhone X

  • Apple iPhone XR

  • Apple iPhone XS

  • Apple iPhone XS Max

  • Apple iPhone 11

  • Apple iPhone 11 Pro

  • Apple iPhone 11 Pro Max

  • Apple iPhone 12

  • Apple iPhone 12 Mini

  • Apple iPhone 12 Pro

  • Apple iPhone 12 Pro Max

  • Apple iPhone 13

  • Apple iPhone 13 Mini

  • Apple iPhone 13 Pro

  • Apple iPhone 13 Pro Max

  • Apple iPhone 14

  • Apple iPhone 14 Plus

  • Apple iPhone 14 Pro

  • Apple iPhone 14 Pro Max

  • Apple iPhone Se 2022

  • Samsung Galaxy S10E

  • Samsung Galaxy S10

  • Samsung Galaxy S10+

  • Samsung Galaxy S20 FE

  • Samsung Galaxy S20

  • Samsung Galaxy S20+

  • Samsung Galaxy S20 Ultra

  • Samsung Galaxy S21 FE

  • Samsung Galaxy S21

  • Samsung Galaxy S21+

  • Samsung Galaxy S21 Ultra

  • Samsung Galaxy S22

  • Samsung Galaxy S22+

  • Samsung Galaxy S22 Ultra

  • Samsung Galaxy A52

  • Samsung Galaxy A52S

  • Samsung Galaxy A53

  • Samsung Galaxy A54

  • Samsung Galaxy Z Flip 3

  • Samsung Galaxy Z Flip4

  • Samsung Galaxy Z Fold 3

  • Samsung Galaxy Z Fold 4

  • Google Pixel 6A – 128GB variant only

  • Google Pixel 6 – 128GB variant only

  • Google Pixel 6 Pro – 128GB variant only

  • Google Pixel 7A – 128GB variant only

  • Google Pixel 7 – 128GB variant only

  • Google Pixel 7 Pro – 128GB variant only

Please note – you can only get the Trade-in Bonus if you choose to take your trade-in value as a monthly airtime saving or trade-in credit on your Vodafone account. If you choose bank transfer, you’ll receive your trade-in value without the Trade-in Bonus.

Trade-in is a great way to get value for a phone that you no longer want.

Trade in your old phone when you buy a new product from us and we'll give you cash in your bank account, credit on your Vodafone account or a monthly saving on your airtime bill.

Not only are you saving money by trading in, but you're also giving your phone a second life by returning it to us, which takes the hassle out of disposing of it.

We resell 97% of phones and the rest is recycled.

STEP 1: Choose to trade in
You can trade in while upgrading to your new phone. Select to upgrade in the My Vodafone app or in your My Vodafone account online, and choose to trade in before you upgrade.

STEP 2: Use our Trade-in Tool
Pass some simple checks using our Trade-in Tool on the My Vodafone app, and we'll instantly give you a guaranteed value for your old phone.

STEP 3: Choose how to receive your value
Bank transfer, money off your monthly plan, or Vodafone account credit. The choice is yours.

STEP 4: Send us your old phone
Complete your upgrade with your trade-in value applied, then return your phone to us either in-store or in the post.

We accept almost any phone that meets the basic criteria for our Trade-in Guarantee. To find out if your phone is an eligible model and meets our criteria, use our Trade-in Tool to check.

Our Trade-in Tool will also give you a guaranteed quote while your phone is still in your hand. If your phone has any damage, such as screen or water damage, your price will be less than the value shown at the start of the trade-in process.

The eligible phone you're sending back must be in a reasonable working order. This means:

  • Find My iPhone security features are disabled if it's an iPhone

  • Any Google accounts have been removed if it's a Samsung Galaxy

  • It turns on to home screen

  • The screen and back of the phone are intact

  • Touchscreen should be functional

For more information on our criteria, see our terms and conditions 

At checkout we ask how you'd like to send your phone to us. You can either drop it off in store or to a DPD location using a prepaid returns pack.  

Before you send your phone to us, you'll need to turn off Find My iPhone if you have an iPhone or remove your Google account if you have a Samsung phone. See our device guides to find out how to do this. 

Drop it off in store: 

  • Bring your eligible phone with you to your local store within 14 days of your new airtime starting

  • Provided your phone passes our checks, we’ll transfer your trade-in credit

Send using a prepaid returns pack: 

  • We'll send are turns pack with a prepaid DPD label to your address

  • Slip your phone inside, seal it, and take it to a DPD drop off location within 14 days of your new airtime starting

  • Once we receive your eligible phone (which can take up to five working days), we’ll check it, then transfer your trade-in credit

You've got three options:

Bank transfer
We'll transfer your trade-in value to your bank account in a single payment.​ We'll use the bank account attached to your new plan for this transfer.​ Once we receive your eligible phone, the money will be with you in 5 to 10 working days.

Trade-in credit
Use your trade-in value as credit on your Vodafone account, which can be used to pay for anything that's billed to your Vodafone account, including your existing Phone Plan.

To make a payment towards your Phone Plan, return your device to us and you'll receive a notification within five working days of receipt that your trade-in credit has been applied.

Give us a call on 191 (free from a Vodafone mobile) to use your Vodafone account credit to make a payment.

Monthly saving
Save on your monthly airtime payments. We'll apply this straight away. Just make sure you send us your eligible phone within 14 days of your new airtime starting.

Your trade-in account credit can go towards anything that’s billed to your Vodafone account, including your existing Phone Plan. This can help you pay towards your current phone and upgrade earlier.  

If you’d like to put your trade-in credit towards your current Phone Plan, simply return your old phone to us, and once you receive your credit in your Vodafone account, give us a call on 191 (free from your Vodafone mobile). 

If you’re struggling to use the Trade-in Tool and would like some help, you can visit us in store and one of our staff members will run the checks for you.  

If you can't use the Trade-in Tool on your phone because it can't use the My Vodafone app or isn't one of our eligible phones, you won't be able to benefit from our Trade-in Guarantee.

However, you may still be able to trade in for a cash payment

Your phone will need to be in good working condition, including powering up to the home screen, having no more than three scratches or cracks, and having a fully functional touchscreen.

Your phone must also not have been reported as lost or stolen - if it has been then its IMEI number will be blocked, and it will not be able to make or receive calls or use data. 

For a full list of our criteria, see our terms and conditions

Our Trade-in Tool will confirm how much your phone is worth with a quote. This quote is guaranteed, as long as you buy a Pay monthly Airtime Plan (this can be with a Phone Plan or as a SIM only plan) within seven days from the date of the quote.

After the quote has expired, you'll need to use our Trade-in Tool to complete the checks again to generate a new quote.

To guarantee your trade-in quote, you'll need to return your phone to us within 14 days of your new airtime starting.

You'll receive a 'Welcome' message from us when your new Airtime Plan starts.

We accept phones in good working condition - this means it'll need to run on to the home screen, have no more than three scratches or cracks, and have a fully functional touchscreen.

When we're running a Trade-in Bonus promotion, you may be able to get an additional bonus on top of the trade-in value for the phone you're trading in, when you buy a new phone.

Eligibility for the bonus may depend on which phone you're trading in and which new phone you're buying.

You can redeem your Trade-in Bonus as a monthly saving on your Pay monthly airtime bill or as credit on your Vodafone account. You can't get your Trade-in Bonus as a bank transfer.

Can I redeem my Trade-in Bonus and Trade-in Guarantee using different payment methods?
Your Trade-in Bonus and guaranteed trade-in value must be redeemed using the same payment method. This can be either a monthly airtime saving or credit on your Vodafone account. In this circumstance, a bank transfer payment isn't possible.

Please note: if you're eligible for our Trade-in Bonus but you choose a bank transfer as your payment option, you'll only receive your guaranteed trade-in value and you'll no longer be able to claim your Trade-in Bonus.

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