Unbeatable Trade-in

Get an unbeatable price for your eligible phone. Ends 23 September.

Why trade in with Vodafone?

Price Promise

We check our trade-in prices Mon-Fri to ensure you get the best price for your eligible phone vs other mobile networks' standard trade-in prices.

Instant guaranteed quote

We guarantee your trade-in quote and give you instant confirmation when using our Trade-in Tool.

Flexible ways to get paid

Choose how you get paid - a bank transfer, credit or monthly saving.

How trading in your phone works

As easy as 1, 2, 3 

Get your trade-in code

Use the Trade-in Tool on the My Vodafone app to check the condition of your current phone and instantly find out if it’s eligible for a guaranteed quote.

Choose your new phone

When you buy a new phone on Vodafone EVO, you’ll have the option to trade in and enter your trade-in code. 

Flexible ways to get paid

Choose how you get paid - a single bank transfer, monthly saving on your airtime or trade-in credit on your Vodafone account to use any time.

    Trade-in Tool

    We’re the only place to get instant confirmation of how much your phone is worth with a trade-in quote, thanks to our Trade-in Tool. ​ 

    To find out how much your phone could be worth, just download the My Vodafone app on the phone you want to trade in, open the tool and run a few simple checks – it won’t take long.  

    Once we give you a quote for your phone, it’s guaranteed – as long as you buy an Airtime Plan (either with a phone or as SIM only) within seven days. 

    Download the My Vodafone app from the App Store at any time to use our Trade-in Tool. 

    Already got the My Vodafone app? 

    Launch Trade-in Tool 

    Got a phone you’d like to trade in?

    We now accept even more phones, so you can trade in almost any model with us. Just use our Trade-in Tool to make sure it's eligible and meets our basic criteria. Once you complete our trade-in checks, you’ll get an instant guarantee of your trade-in value.  

    Popular phones to trade in

    iPhone trade in 

    Samsung trade in 

    • iPhone 11  

    • iPhone XR 

    • iPhone 11 Pro 

    • iPhone 11 Pro Max 

    • iPhone 8 

    • Samsung Galaxy S10 

    • Samsung Galaxy S9 

    • Samsung Galaxy S10+ 

    • Samsung Galaxy S20 5G 

    • Samsung Galaxy S20+ 5G 

    If you can't complete the checks, you won't be eligible for our Trade-in Guarantee. But you may still be able to trade in for a cash payment 

    To find out more about our Trade-in Tool checks, see our FAQs below.

    Your old phone could change a life

    Changed your mind about trading in? Donate your old phone to The Great British Tech Appeal and we’ll gift it to a young person who doesn't have the right tech or access to the internet. Plus, we'll give them free data, calls and texts too. 

     It’s fast, simple and free to donate. 

    Frequently asked questions

    We check our trade-in prices every day (Monday to Friday) to ensure you get the best trade-in price against other mobile networks' standard trade-in prices, for the following eligible phones:

    APPLE iPHONE 11 64GB
    APPLE iPHONE 11 PRO MAX 64GB
    APPLE iPHONE 11 PRO 64GB
    APPLE iPHONE 11 PRO MAX 256GB
    APPLE iPHONE 11 128GB
    APPLE iPHONE 11 PRO 256GB
    APPLE iPHONE 11 256GB
    APPLE iPHONE 11 PRO MAX 512GB
    APPLE iPHONE 11 PRO 512GB
    APPLE iPHONE 12 MINI 128GB
    APPLE iPHONE 12 PRO 512GB
    APPLE iPHONE 12 MINI 256GB
    APPLE iPHONE 12 MINI 64GB
    APPLE iPHONE 12 PRO 128GB
    APPLE iPHONE 12 PRO MAX 128GB
    APPLE iPHONE 12 PRO 256GB
    APPLE iPHONE 12 64GB
    APPLE iPHONE 12 PRO MAX 256GB
    APPLE iPHONE 12 PRO MAX 512GB
    APPLE iPHONE 12 128GB
    APPLE iPHONE 12 256GB
    SAMSUNG GALAXY S20 5G 128GB
    SAMSUNG GALAXY S20+ 5G 128GB
    SAMSUNG GALAXY S20 ULTRA 5G 128GB
    SAMSUNG GALAXY S20 4G 128GB
    SAMSUNG GALAXY S20 ULTRA 5G 512GB
    SAMSUNG GALAXY S20 FE 4G
    SAMSUNG GALAXY S21 FE 128GB
    SAMSUNG GALAXY S21+ 5G 256GB
    SAMSUNG GALAXY S21+ 5G 128GB
    SAMSUNG GALAXY S21 ULTRA 5G 128GB
    SAMSUNG GALAXY S21 ULTRA 5G 512GB
    SAMSUNG GALAXY S21 ULTRA 5G 256GB
    SAMSUNG GALAXY S20 FE 5G
    SAMSUNG GALAXY S21 5G 256GB
    SAMSUNG GALAXY S21 5G 128GB

    You can still trade in many other phone models that aren't listed above, but it just won't be included in our Price Promise. Nonetheless, we still seek to ensure competitive value on every phone model.

    We accept almost any phone that meets our basic criteria for Trade-in Guarantee. To find out if your phone is an eligible model and in a condition that meets our criteria, complete our Trade-in Tool checks.  
     
    For more information on our criteria, see our
    terms and conditions 

    At checkout we ask how you’d like to send your phone to us. You can either drop it off in store or to a DPD location using a prepaid returns pack.  

    Before you send your phone to us, you'll need to turn off Find My iPhone if you have an iPhone or remove your Google account if you have a Samsung phone. See our device guides to find out how to do this. 

     Drop it off in store: 

    • Bring your eligible phone with you to your local store within 14 days of your new airtime starting 

    • Provided your phone passes our checks, we’ll transfer your trade-in credit 

     Send using a prepaid returns pack: 

    • We’ll send are turns pack with a prepaid DPD label to your address 

    • Slip your phone inside, seal it, and take it to a DPD drop off location within 14 days of your new airtime starting 

    • Once we receive your eligible phone (which can take up to five working days), we’ll check it, then transfer your trade-in credit  


    You've got three options:

    Bank transfer

    We'll transfer your trade-in value to your bank account in a single payment.​ We'll use the bank account attached to your new plan for this transfer.​ Once we receive your eligible phone, the money will be with you in 5 to 10 working days.

    Trade-in credit

    Use your trade-in value as trade-in credit on your Vodafone account.​ It'll pay for anything billed to that account - early upgrade fees, Add-ons or broadband. ​This excludes Device Plans. Once we receive your eligible phone, the credit will be added to your account automatically within five working days.

    Monthly saving

    Save on your monthly airtime payments. We'll apply this straight away. Just make sure you send us your eligible phone within 14 days ​of your new airtime starting.

    If you’re struggling to use the Trade-in Tool and would like some help, you can visit us in store and one of our staff members will run the checks for you.  

     If you can’t use the Trade-in Tool on your phone because it can’t use the My Vodafone app or isn’t one of our eligible phones, you won’t be able to benefit from our Trade-in Guarantee. However, you may still be able to trade in for a cash payment.

    Your phone will need to power up to the home screen and not be blacklisted. If your phone is blacklisted, this means it’s been reported as lost, blocked, stolen or a counterfeit.  

    For a full list of our criteria, see our terms and conditions 



    Our Trade-in Tool will confirm how much your phone is worth with a quote. This quote is guaranteed, as long as you buy a Pay monthly Airtime Plan (this can be with a Phone Plan or as a SIM only plan) within seven days from the date of the quote.  

    After the quote has expired, you’ll need to use our Trade-in Tool to complete the checks again to generate a new quote. 



    If you’d like to take advantage of our Trade-in Guarantee without buying a new phone from us, give us a call on 08080 408 408 or visit us in store 

    To guarantee your trade-in quote, you’ll need to return your phone to us within 14 days of your new airtime starting. You’ll receive a ‘Welcome’ message from us when your new Airtime Plan starts.

    We accept almost any phone that meets our basic criteria for Trade-in Guarantee – this includes used iPhones. To find out if your used iPhone is an eligible model to trade in and in a condition that meets our criteria, complete our Trade-in Tool checks.

    Trade-in is a great way to get value for a phone that you no longer want. Trade in your old phone when you buy a new product from us and we’ll give you cash in your bank account, credit on your Vodafone account or a monthly saving on your airtime bill.  

    Not only are you saving money by trading in, but you’re also giving your phone a second life by returning it to us, which takes the hassle out of disposing of it. We resell 97% of phones and the rest is recycled. 

    Legal terms