Unbeatable Trade-in
Get an unbeatable price for your eligible phone. Ends 23 September.
Why trade in with Vodafone?
Price Promise
We check our trade-in prices Mon-Fri to ensure you get the best price for your eligible phone vs other mobile networks' standard trade-in prices.
Instant guaranteed quote
We guarantee your trade-in quote and give you instant confirmation when using our Trade-in Tool.
Flexible ways to get paid
Choose how you get paid - a bank transfer, credit or monthly saving.
How trading in your phone works
As easy as 1, 2, 3
Trade-in Tool
We’re the only place to get instant confirmation of how much your phone is worth with a trade-in quote, thanks to our Trade-in Tool.
To find out how much your phone could be worth, just download the My Vodafone app on the phone you want to trade in, open the tool and run a few simple checks – it won’t take long.
Once we give you a quote for your phone, it’s guaranteed – as long as you buy an Airtime Plan (either with a phone or as SIM only) within seven days.
Download the My Vodafone app from the App Store at any time to use our Trade-in Tool.
Already got the My Vodafone app?
Got a phone you’d like to trade in?
We now accept even more phones, so you can trade in almost any model with us. Just use our Trade-in Tool to make sure it's eligible and meets our basic criteria. Once you complete our trade-in checks, you’ll get an instant guarantee of your trade-in value.
Popular phones to trade in
iPhone trade in | Samsung trade in |
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If you can't complete the checks, you won't be eligible for our Trade-in Guarantee. But you may still be able to trade in for a cash payment
To find out more about our Trade-in Tool checks, see our FAQs below.
Your old phone could change a life
Changed your mind about trading in? Donate your old phone to The Great British Tech Appeal and we’ll gift it to a young person who doesn't have the right tech or access to the internet. Plus, we'll give them free data, calls and texts too.
It’s fast, simple and free to donate.
Frequently asked questions
We check our trade-in prices every day (Monday to Friday) to ensure you get the best trade-in price against other mobile networks' standard trade-in prices, for the following eligible phones:
APPLE iPHONE 11 64GB
APPLE iPHONE 11 PRO MAX 64GB
APPLE iPHONE 11 PRO 64GB
APPLE iPHONE 11 PRO MAX 256GB
APPLE iPHONE 11 128GB
APPLE iPHONE 11 PRO 256GB
APPLE iPHONE 11 256GB
APPLE iPHONE 11 PRO MAX 512GB
APPLE iPHONE 11 PRO 512GB
APPLE iPHONE 12 MINI 128GB
APPLE iPHONE 12 PRO 512GB
APPLE iPHONE 12 MINI 256GB
APPLE iPHONE 12 MINI 64GB
APPLE iPHONE 12 PRO 128GB
APPLE iPHONE 12 PRO MAX 128GB
APPLE iPHONE 12 PRO 256GB
APPLE iPHONE 12 64GB
APPLE iPHONE 12 PRO MAX 256GB
APPLE iPHONE 12 PRO MAX 512GB
APPLE iPHONE 12 128GB
APPLE iPHONE 12 256GB
SAMSUNG GALAXY S20 5G 128GB
SAMSUNG GALAXY S20+ 5G 128GB
SAMSUNG GALAXY S20 ULTRA 5G 128GB
SAMSUNG GALAXY S20 4G 128GB
SAMSUNG GALAXY S20 ULTRA 5G 512GB
SAMSUNG GALAXY S20 FE 4G
SAMSUNG GALAXY S21 FE 128GB
SAMSUNG GALAXY S21+ 5G 256GB
SAMSUNG GALAXY S21+ 5G 128GB
SAMSUNG GALAXY S21 ULTRA 5G 128GB
SAMSUNG GALAXY S21 ULTRA 5G 512GB
SAMSUNG GALAXY S21 ULTRA 5G 256GB
SAMSUNG GALAXY S20 FE 5G
SAMSUNG GALAXY S21 5G 256GB
SAMSUNG GALAXY S21 5G 128GB
You can still trade in many other phone models that aren't listed above, but it just won't be included in our Price Promise. Nonetheless, we still seek to ensure competitive value on every phone model.
We accept almost any phone that meets our basic criteria for Trade-in Guarantee. To find out if your phone is an eligible model and in a condition that meets our criteria, complete our Trade-in Tool checks.
For more information on our criteria, see our terms and conditions
At checkout we ask how you’d like to send your phone to us. You can either drop it off in store or to a DPD location using a prepaid returns pack.
Before you send your phone to us, you'll need to turn off Find My iPhone if you have an iPhone or remove your Google account if you have a Samsung phone. See our device guides to find out how to do this.
Drop it off in store:
Bring your eligible phone with you to your local store within 14 days of your new airtime starting
Provided your phone passes our checks, we’ll transfer your trade-in credit
Send using a prepaid returns pack:
We’ll send are turns pack with a prepaid DPD label to your address
Slip your phone inside, seal it, and take it to a DPD drop off location within 14 days of your new airtime starting
Once we receive your eligible phone (which can take up to five working days), we’ll check it, then transfer your trade-in credit
You've got three options:
Bank transfer
We'll transfer your trade-in value to your bank account in a single payment. We'll use the bank account attached to your new plan for this transfer. Once we receive your eligible phone, the money will be with you in 5 to 10 working days.
Trade-in credit
Use your trade-in value as trade-in credit on your Vodafone account. It'll pay for anything billed to that account - early upgrade fees, Add-ons or broadband. This excludes Device Plans. Once we receive your eligible phone, the credit will be added to your account automatically within five working days.
Monthly saving
Save on your monthly airtime payments. We'll apply this straight away. Just make sure you send us your eligible phone within 14 days of your new airtime starting.
If you’re struggling to use the Trade-in Tool and would like some help, you can visit us in store and one of our staff members will run the checks for you.
If you can’t use the Trade-in Tool on your phone because it can’t use the My Vodafone app or isn’t one of our eligible phones, you won’t be able to benefit from our Trade-in Guarantee. However, you may still be able to trade in for a cash payment.
Your phone will need to power up to the home screen and not be blacklisted. If your phone is blacklisted, this means it’s been reported as lost, blocked, stolen or a counterfeit.
For a full list of our criteria, see our terms and conditions
Our Trade-in Tool will confirm how much your phone is worth with a quote. This quote is guaranteed, as long as you buy a Pay monthly Airtime Plan (this can be with a Phone Plan or as a SIM only plan) within seven days from the date of the quote.
After the quote has expired, you’ll need to use our Trade-in Tool to complete the checks again to generate a new quote.
If you’d like to take advantage of our Trade-in Guarantee without buying a new phone from us, give us a call on 08080 408 408 or visit us in store
To guarantee your trade-in quote, you’ll need to return your phone to us within 14 days of your new airtime starting. You’ll receive a ‘Welcome’ message from us when your new Airtime Plan starts.
We accept almost any phone that meets our basic criteria for Trade-in Guarantee – this includes used iPhones. To find out if your used iPhone is an eligible model to trade in and in a condition that meets our criteria, complete our Trade-in Tool checks.
Trade-in is a great way to get value for a phone that you no longer want. Trade in your old phone when you buy a new product from us and we’ll give you cash in your bank account, credit on your Vodafone account or a monthly saving on your airtime bill.
Not only are you saving money by trading in, but you’re also giving your phone a second life by returning it to us, which takes the hassle out of disposing of it. We resell 97% of phones and the rest is recycled.
Legal terms
Representative example for Device Plans
Example Phone / Watch Plan breakdown | |
|---|---|
Total cost of phone | £1,000 |
Upfront cost | £100 |
APR | 0% |
Total credit amount | £900 |
Length of contract | 36 months |
Monthly Phone Plan cost | £25 |
Figures used in the above (other than the representative APR) are for illustrative purposes only.
Saving claims verification: see details on the relevant product page.
VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.
◊5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Click here for details about our 5G network
Roaming in more destinations than any other UK network: for verification, please see our roaming page
Gift with Purchase: see details on product page including any additional terms.
Ultimate Flexibility: For verification, see the Ultimate Flexibility details
*Annual Price Rise
Pay Monthly Plans (excluding Home Broadband): Monthly price shown and all out of bundle charges will increase each April by the Consumer Price Index rate published in January of that year, plus an additional 3.9%. If you have a Device Plan, this will not affect your monthly Device Plan payments.
Home Broadband: Monthly price will increase each April by the Consumer Price Index (CPI) rate of inflation published in January that year, plus an additional 3.9%. Excludes Pro Xtra Broadband plans currently within there minimum commitment period. Monthly price will increase by £10pm at the end of your 24 month plan (excludes Pro, Pro Xtra and Pro with Alexa plans).
See vodafone.co.uk/pricechanges for details.
Pay Monthly
Minimum term agreement, credit check and terms apply.
Device plan: means a Consumer Credit Agreement over a period between 12 – 36 months. A Monthly Airtime Plan (Xtra Plan) is required with your Device Plan. Device Plans up to 12 months require either a 12 or 24 month Monthly Airtime Plan. Device Plans over 12 months require a 24 month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly).
Pay for your phone / watch in one go: If you would like to pay for the full cost of your phone / watch upfront, you can do this in one of our stores. You will need to purchase a Monthly Airtime Plan at the same time.
Minutes and texts: to standard mobiles and landlines (UK: 01, 02, 03) and standard SMS in the UK and our inclusive roaming destinations. A one-minute minimum call charge applies.
Data: a 25GB fair roam policy on all Pay monthly plans, for each 30-day period applies in our inclusive roaming destinations.
Unlimited data: available on Unlimited Lite Plan (max download and upload speed of 2Mbps), Unlimited Plan (max download and upload speeds of 10Mbps) and Unlimited Max Plan. Speed may vary by a number of factors.
Roaming: using your home plan in the Republic of Ireland and Isle of Man (Zone A) is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on. A 25GB roam fair use policy applies for each billing month.
Click here for information on roaming with Vodafone
Click here for a list of our inclusive roaming destinations
Unbeatable Trade-in: Offer ends 23 September. Using our daily price check mechanism (Monday to Friday), we'll offer the best price vs any other mobile network operator's trade-in price (excluding promotions), when you trade-in an eligible device using our Trade-in Tool. Returned device must be in good working condition. For terms, checks, eligibility and a list of eligible devices see vodafone.co.uk/tradein
Trade-in Guarantee - Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer.
Please see here for our Terms and conditions, which also details the eligibility criteria.
Trade-in: to trade in your device, please visit: https://tradein.vodafone.co.uk
Upgrade from month 12 means:
Buying new Device Plan (which is a Consumer Credit Agreement) and an Airtime Plan; and
paying off the remaining amount on your current Device Plan prior to upgrading.
Benefits for selected Xtra Plans:
Unlimited Picture Messaging (MMS): within the UK and our inclusive roaming destinations.
Device Care: for the duration of the plan only. Applicable for IOS and Android phone devices. Includes a health check giving you an indicator of the battery health and a valuation service giving you an estimated resell value of the phone.
50% off Smartwatch Connectivity: for compatible cellular (not WiFi only) smartwatches. Smartwatch Connectivity Plan (via Vodafone OneNumber) lasts for 30 days and will automatically renew every 30 days unless cancelled. The plan is £7 a month reduced to £3.50 a month. Discount not applicable to customers on a £5 OneNumber Connectivity or to customers on an existing 24 month watch plan.
Unlimited Data Booster plus Inclusive Roaming in 51 European Destinations: 24 month Xtra Plans come with 6 boosts and 12-month plans with 3 boosts. Each boost provides unlimited data for 30 days. Inclusive Roaming in 51 European destinations allows you to use your monthly allowance of minutes, text and data to roam at no extra cost in our Zone A and B destinations. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page
Inclusive Roaming in 83 Worldwide Destinations: Roam at no extra cost in 83 destinations worldwide (Zone A, B and C destinations) on selected Xtra Plans. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page
Total Care Warranty: 24 month warranty starts from the date of purchase of a handset from Vodafone either on a Device Plan or outright. Warranty only applies to manufacturer faults. Not applicable with Refurbished Phones. Find out more about Vodafone Total Care Warranty
Battery Refresh: applicable for phone devices purchased either on a Device Plan or purchased outright from Vodafone, with a Vodafone Pay Monthly Plan. Is available for the length of the plan (minimum of 2 years and maximum of 3 years). Battery Refresh is not available for phones that have been cracked, smashed or have water damage (damage that would not be covered under a manufacturer warranty) and chargeable repairs can be offered. Download the My Vodafone app to access the Battery Refresh Tool. Not applicable for Watch Plans or Refurbished Phones.
Smartwatch / Watch Plans
Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber). Lasts for 30 days and will automatically renew every 30 days unless cancelled. Terms apply.
Home Broadband
For Home Broadband details and terms go to our Home Broadband page
†910Mbps average download speed via a wired connection.
Vodafone Together discount: If you have signed up to an eligible Airtime and an eligible Pro Broadband plan, you are eligible for a discount on your Broadband plan. Both services must remain connected to continue to receive the discount. The discount amount will vary depending on what Airtime plan you have. Only selected Airtime plans include unlimited data, texts and minutes. Please see your Home Broadband charges guide for more information on discounts.
Insurance
These terms are available in our terms and conditions pages
If you’re a consumer go to Consumer then Insurance then Insurance – Current
If you’re a sole trader go to Business then Insurance then Insurance – Current
Pay As You Go
Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) in the UK and our inclusive roaming destinations. Roaming data is capped at 25GB for each 30-day period in our inclusive roaming destinations.
Pay as you go Bundles (Big Value Bundle): Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and data (excluding entertainment packs and Extras) to use in the UK and our Europe Zone. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles.
Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.
Awards
Very Me Awards
VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website
VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website
Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website
The UK’s reliable, award-winning network: The UK relies on Vodafone as a network provider as it: i) powers critical national infrastructure & 68% of blue-light services, ii) has coverage in 99% of UK homes; and iii) covers 96% of the UK. Full details & awards: www.vodafone.co.uk/network
Full Terms and Conditions
For full terms and conditions, visit our terms and conditions page
Finance subject to status and credit checks. 18 +. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN