Switch to Vodafone

Vodafone network

Trust our reliable, award-winning network to stay in touch with loved ones, stream content, and surf the web. Our 4G network covers more than 99% of the UK population and 82% of UK Emergency Services* are supported with Vodafone connectivity¹. What's more, we're future ready with our 5G network²

We're not just renowned for phone connectivity - our broadband has been highly commended by Uswitch³ and Broadband Genie⁴.

Making life easier

Reliable, award-winning network

You can rely on our award-winning network to keep you connected to the things and people that matter.

Online assistance

Our virtual chat assistant is available to help you 24/7.

Next day delivery

Order by 10pm weekdays for delivery the next working day.

14-day returns

Hassle-free returns with no cancellation fee.

Mobile and broadband packages

You could save up to £380 a year when you take out a combined mobile and broadband plan with us. Vodafone Together⁵ is a broadband and mobile solution for your household and includes savings of £3 a month on your broadband and a 30% discount on any SIM plan you add - you’ll only have to think about one bill each month.

Existing customer benefits

VeryMe Rewards

Treats, discounts, and giveaways designed around you.

Exclusive offers

Loyalty is important to us, so we have special discounts for existing customers.

Roaming

Selected unlimited data Xtra Plans come with roaming in 83 destinations.

OneNumber Connectivity

Share your phone’s data with your smartwatch and tablet.

We believe in rewarding loyalty, so VeryMe Rewards is designed around you as our way of saying thank you. Existing customers can expect weekly treats, discounts, and giveaways that change to match their interests.

Plus, existing customers can enjoy exclusive upgrade offers and additional savings, like our OneNumber plans which allow you to share your phone's data with your smartwatch or tablet at a discounted price.

Not to mention that with our Lifetime Service Promise, all customers with a Vodafone EVO phone will get Battery Refresh and Lifetime Warranty included at no extra cost, meaning their phone lasts longer.

Find a plan perfect for you

How to switch to Vodafone

Switch to our mobile network

If you want to join us, it's never been easier to switch. The whole process is simple - you can either text to switch or do it all online, and we'll be on hand to help every step of the way.

So, whether you'd like to find out a bit more about switching or you want to switch right away, we can get you started.

Keeping your current number when you switch to Vodafone

If you'd like a fresh start, we can give you a brand new mobile number.

However, if you want to keep your old mobile number, that's totally fine as well. We can easily transfer your current number when you switch to us, so your friends and family won’t have to update your details in their contact lists.

To keep your number, you'll need a PAC code from your current network provider which you can get by texting 'PAC' to 65075.

Switch to our broadband

Out of contract? Switch to Vodafone and pay less for your broadband. Stream, game, and work without limits on the UK's largest full fibre provider⁶ with speeds of up to 910 Mbps⁷.

Switching is easy. Simply fill in your details after you choose a plan and we'll contact your current provider and begin the switching process.

Be the first to experience 5G Ultra in major UK cities

We've rolled out 5G Ultra - our most advanced 5G experience yet - across major cities in the UK, including London, Birmingham, Manchester, Bristol, Liverpool, and Glasgow. Customers in these cities can expect incredible coverage, improved battery life, and enhanced security with 5G Ultra connectivity.

After a phone or plan that's compatible with 5G Ultra? Look out for our 5G Ultra icon when browsing our phone contracts and SIM-only plans.

My Vodafone app

In the My Vodafone app, you'll find exclusive treats and discounts just for you.

You can also seamlessly manage your bills, keep an eye on your usage, get help when you need it, and upgrade your plan, all from the app.

Frequently asked questions

Visit our Joining Vodafone support hub to find out more information on how long it’ll take to switch your number to Vodafone and for more helpful joining advice.

If your device is eSIM compatible and you’re already a Vodafone customer, please follow the instructions on our eSIM information page

If you’re a Vodafone customer, you can change your plan by calling 191 (free from any Vodafone number).

Our legal terms

¹The UK relies on Vodafone as a network provider as it:

i) powers critical national infrastructure and 82% of Emergency Services* (see figures below for substantiation), also see our publicsector.vodafone.co.uk page to find out more.

Police
Number of Organisations in the UK = 44
Organisations Vodafone UK powers = 37

Fire
Number of Organisations in the UK = 50
Organisations Vodafone UK powers = 34

Ambulance
Number of Organisations in the UK = 13
Organisations Vodafone UK powers = 11

TOTAL
Number of Organisations in the UK = 107
Organisations Vodafone UK powers = 82

ii) has coverage in 99% of UK homes

iii) covers 96% of the UK's landmass; and

iv) has won numerous awards

²You must have a 5G-enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. For details, see vodafone.co.uk/network/5g

³Highly commended in ‘Fastest Broadband Provider’ category and ‘Best Value Broadband Provider’ category at the uSwitch Broadband and Mobile Awards 2021. For more information about the awards, see uswitch.com/mobiles/broadband-and-mobile-awards

⁴As awarded by Broadband Genie in March 2019. For more information about the award, see broadbandgenie.co.uk/broadband/providers

⁵Eligible Pay monthly customers can get:

  • i) a monthly discount on broadband plans, and

  • ii) 30% off additional 12m+ Pay monthly plans

Discount cannot be used with any other discount. For details, terms, and eligibility, visit vodafone.co.uk/vodafonetogether

⁶Independently verified by thinkbroadband.com as of 17 February 2023. Terms and verification at: vodafone.co.uk/broadband/verify

⁷910Mbps average download speed via a wired connection.