Switch to Vodafone

The Nation's Network

Trust our reliable, award-winning network to stay in touch with loved ones, stream content, and surf the web.

Our 4G network covers more than 99% of the UK population and 82% of UK Emergency Services* are supported with Vodafone connectivity¹. What's more, we're future ready with our 5G network²

We're not just renowned for phone connectivity - our broadband has been highly commended by Trust Pilot³ and Trusted Review⁴.

Making life easier

The Nation’s Network

We’re here to connect you to the people and things you love on our reliable, award winning network.

Online assistance

Our virtual chat assistant is available to help you 24/7.

Next day delivery

Order by 10pm weekdays for delivery the next working day.

14-day returns

Hassle-free returns with no cancellation fee.

Mobile and broadband packages

Get a discount on your broadband plan when you have mobile and broadband plans together.

Vodafone Together⁵ is a broadband and mobile solution for your household and includes savings of up to £4 a month on your broadband and a 30% off additional Pay monthly plans.

Existing customer benefits

VeryMe Rewards

Treats, discounts, and giveaways designed around you.

Exclusive offers

Loyalty is important to us, so we have special discounts for existing customers.


Selected unlimited data Xtra Plans come with roaming in 83 destinations.

OneNumber Connectivity

Share your phone's data with your smartwatch and tablet.

We believe in rewarding loyalty, so VeryMe Rewards is designed around you as our way of saying thank you. Existing customers can expect weekly treats, discounts, and giveaways that change to match their interests.

Plus, existing customers can enjoy exclusive upgrade offers and additional savings, like our OneNumber plans which allow you to share your phone's data with your smartwatch or tablet at a discounted price.

Not to mention that with our Lifetime Service Promise, all customers with a Vodafone EVO phone will get Battery Refresh and Lifetime Warranty included at no extra cost, meaning their phone lasts longer.

Find a plan perfect for you

How to switch to Vodafone

Switch to our mobile network

If you want to join us, it's never been easier to switch.

The whole process is simple - you can either text to switch or do it all online, and we'll be on hand to help every step of the way.

So, whether you'd like to find out a bit more about switching or you want to switch right away, we can get you started.

Keeping your current number when you switch to Vodafone

If you'd like a fresh start, we can give you a brand new mobile number.

However, if you want to keep your old mobile number, that's totally fine as well.

We can easily transfer your current number when you switch to us, so your friends and family won’t have to update your details in their contact lists.

To keep your number, you'll need a PAC code from your current network provider which you can get by texting 'PAC' to 65075.

Switch to our broadband

Out of contract? Switch to Vodafone and pay less for your broadband. Stream, game, and work without limits on the UK's largest full fibre provider⁶ with speeds of up to 910 Mbps⁷.

Whether you're with BT, TalkTalk, Sky, or another provider, it's simple to switch to us.

5G Ultra - now in major UK cities

We've rolled out 5G Ultra - our next-level 5G experience - across major cities in the UK, including but not limited to London, Manchester, Glasgow, and Cardiff. Customers with 5G Ultra connectivity can expect amazingly fast 5G speeds (around 10 times faster than 4G) and up to 25% improved phone battery life.

To get 5G Ultra, you need:

  • A 5G Ultra-enabled phone - look for any phone with the 5G Ultra icon

  • Any Pay monthly Airtime Plan bought from 24 February 2023 onwards

  • To be in an area covered by our 5G Ultra network

Connecting you this summer on The Nation’s Network

From summer festivals and Wimbledon, to 5G roaming abroad - we're keeping you connected all summer long.

My Vodafone app

In the My Vodafone app, you'll find exclusive treats and discounts just for you.

You can also seamlessly manage your bills, keep an eye on your usage, get help when you need it, and upgrade your plan, all from the app.

Frequently asked questions

Visit our Joining Vodafone support hub to find out more information on how long it'll take to switch your number to Vodafone and for more helpful joining advice.

If your device is eSIM compatible and you’re already a Vodafone customer, please follow the instructions on our eSIM information page

If you're a Vodafone customer, you can change your plan by calling 191 (free from any Vodafone number).

Our legal terms

¹The UK relies on Vodafone as a network provider as it:

i) powers critical national infrastructure and 82% of Emergency Services* (see figures below for substantiation), also see our publicsector.vodafone.co.uk page to find out more.

Number of Organisations in the UK = 44
Organisations Vodafone UK powers = 37

Number of Organisations in the UK = 50
Organisations Vodafone UK powers = 34

Number of Organisations in the UK = 13
Organisations Vodafone UK powers = 11

Number of Organisations in the UK = 107
Organisations Vodafone UK powers = 82

ii) has coverage in 99% of UK homes

iii) covers 96% of the UK's landmass; and

iv) has won numerous awards

The Nation’s Network

Vodafone UK, supporting the nation since 1984. Full verification of the substantiation [PDF: 1.24MB]

²You must have a 5G-enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. For details, see vodafone.co.uk/network/5g

³Trust Pilot: 4.4/5 as of April 2024. Trust Pilot has gathered the reviews of over fifty thousand UK users. For more information about the rating, please visit Trust Pilot

Trusted Reviews: As awarded by Trusted Reviews in 2024. To read the Ultra Hub router review, please visit Trusted Reviews

⁵Eligible Pay monthly customers can get:

  • i) a monthly discount on broadband plans, and

  • ii) 30% off additional 12m+ Pay monthly plans

Discount cannot be used with any other discount. For details, terms, and eligibility, visit vodafone.co.uk/vodafonetogether

⁶Independently verified by thinkbroadband.com as of 17 February 2023. Terms and verification at: vodafone.co.uk/broadband/verify

⁷910Mbps average download speed via a wired connection.