Out of contract? Stop paying more for your broadband today.
Switch to the UK’s largest full fibre provider, now available in more homes than anyone else. Reach speeds of up to 910 Mbps, enabling you to stream, game, and work without limits. Vodafone Broadband uses Intelligent WiFi to ensure the most reliable connection across your devices.
Whether you’re with BT, TalkTalk, Sky, or another provider, it’s simple to switch and we’ll help you along the way.
How to switch broadband provider
Choose your plan
Simply fill in your details when you buy one of our broadband plans and we’ll contact your current provider to begin the switching process.
Choose your date
Choose from a selection of installation dates available and your broadband equipment will arrive three days before your confirmed installation date.
Ready to go
On the day of installation, your switch will be complete. One of our engineers will install your broadband and make sure it’s running smoothly.
Why Vodafone Broadband?
Switching to us is easy
We take care of all the hard work, allowing you to sit back and relax.
When your contract is coming to an end, we'll let you know the best deal for you.
We reward loyalty
As an existing customer you'll always get our best prices.
Our powerful WiFi auto-optimises for the fastest, most reliable connection across all your devices.
Frequently asked questions
It's as simple as, checking your availability, filling in your details, and choosing your plan. We'll explain what happens to your old contract during the buying journey.
Switching your broadband takes the same length of time as taking out a new contract. On your installation date, the switching process will be complete.
You don't need to cancel your broadband with your previous provider unless you're with Virgin Media or a smaller provider like Hyperoptic, Community Fibre, or Gigaclear. If your contract hasn’t ended yet, you may be charged for leaving early. Your contract with your previous provider will be cancelled on your installation day
You can switch at any time. However, if you’re in a fixed contract, you may incur exit fees for leaving early.
When you switch broadband, a request is sent to your current provider. Your previous contract should come to an end on the day your broadband is activated or installed.
Your current broadband provider should contact you to confirm that your contract is coming to an end.
We offer a range of broadband plans for what you need. Choose standard broadband plans and enjoy full fibre coverage, Intelligent WiFi that automatically optimises your connection, and no set-up fees. If you want the fastest WiFi throughout the home powered by WiFi 6E, our new Pro II Broadband plans come with our Super WiFi 6E Booster and 4G Broadband Back-up to make sure you’re always connected.
Switching broadband providers doesn't cost anything. However, you may be charged by your previous broadband provider if your contract hasn't come to an end. It's best to check your current contract length if you're looking to switch. Contract lengths are usually 12 or 24 months long.
You won’t lose internet during the switch, the internet you're provided with by your current provider will only be switched off when we install your new connection.
In the event that something doesn’t go to plan, you should discuss this with us. In some cases, you might be eligible for compensation.
Yes, you can keep your old number. During the switching process, you’ll have the option to choose this.