Accessibility

We're here to help

You can get your bills, contracts, or any other service, in a format that suits you such as Braille, large print or audio. 

If you depend on your home phone or mobile for medical reasons, and you experience any problems with our service, we’ll do all we can to get you back up and running as soon as possible. 

Call our dedicated accessibility team on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines). 

Our accessibility team are only here to help customers with accessibility needs. If you don’t have accessibility needs, please call 191.

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Get the most from your device

We support the Global Accessibility Reporting Initiative (GARI) 

GARI can help you find a device with the accessibility features you need.

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Accessibility Statement

We want as many people as possible to be able to use our website. To help us do this we aim meet the AA standard of the World Wide Web Consortium's web accessibility initiative 

Following these guidelines makes our website easier for people with disabilities to use, and also improves the usability of our website for all of our visitors. 

If you have any questions about accessibility, or any difficulties using the website, give our dedicated accessibility team a call on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines). 

Our dedicated accessibility team are only here to help customers with accessibility needs. If you don’t have accessibility needs, please call 191.