Accessibility

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Our products and services are for everyone

We’re here to help you get the most out of your device. 

Download vulnerable customer policy [PDF: 424KB]

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Difficulty hearing or talking?

Discover how our devices and services, including SignVideo interpreting and text-to-voice can benefit you. 

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Restricted vision?

Our devices have a range of specific features and we also offer services such as braille bills.

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Limited dexterity?

Find out about the apps and features designed specifically if you have limited mobility or dexterity. 

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Want help managing your account?

Choose a trusted friend or family member to manage your account on your behalf. 

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Living with mental illness?

Our specialist team is here to help in any way we can. 

Get the most out of your phone or tablet

Putting you first

If you depend on your home phone or mobile for medical reasons, and you experience any problems with our service, we’ll do all we can to get you back up and running as soon as possible. 

Call our dedicated accessibility team on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines).  

Information how you want it

Get your bills, contracts, or any other service, in a format such as Braille, large print or audio. 

Call our dedicated accessibility team on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines). 

Get even more advice

Get in touch with us online at a time that suits you - 24 hours a day, 7 days a week. 

We can also help you find products and services that meet your individual needs.  

Call our dedicated accessibility team them on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines). 

Find more information: