Need a little help?

Just joined us? Let’s get you started with My Vodafone and VeryMe Rewards.

Take control of your account – we’ll help you set limits on your usage or get a little more with Extras.

We’re here for everyone. We’ll help you get the most out of your device.

Take a look at our Digital Parenting magazine – we’re here to help you keep your family safe online.

Need help setting up something up on your phone? Tell us the make and model and we’ll show you how.

Need to ask us a question? Get help with anything and everything.

Has your device been lost or stolen? Report it here and find out what to do next.

Something wrong with your old SIM? We can move your number to a new SIM so you won’t miss a beat.

SIM cards have gone digital with the new eSIM. Find out if your phone is eSIM-compatible and more.

Get a Network Unlock Code (NUC) to take your Vodafone phone with you to a new network.

Keep running out of data? Find out how you can maximise your allowance.

Want to transfer your number to someone else? Get started by filling in our transfer of ownership form.

Get help repairing your device. Our customers benefit from warranties that cover all kinds of problems.

Check what your Vodafone warranty covers and start a claim to get your device repaired.

Find out what to do if you’re having issues with your mobile signal or data.

Find out about our yearly price changes and how it will impact you.

Add your subscriptions, such as Netflix, to your Vodafone bill to keep things simple.

Find out how you can save on charges, or get more data.

Check a bill, number charge or any other charges to your bill – such as subscriptions or charity donations.

Check how much you'll be charged for calls, texts or messages you send to other countries from the UK.

Take a look at how much you’ll be charged for calls, texts, and data while you’re travelling abroad.