SIM only terms:
*All prices exc. 20% VAT. Eligibility, checks, 25GB roam fair use and terms apply. Credit: Vodafone Ltd. See vodafone.co.uk/pricechanges for details. 24-month minimum term agreement, credit check and terms apply - see terms. For prices excluding VAT, the VAT rate payable is 20%. Small business customers are those with under 10 Vodafone connections. Price based on 24m Unlimited Plus Xtra Euro Roam data plan. Exc. 20% VAT.

Annual Price Increase:
During your minimum period, each year, on 1 April, your monthly Airtime Plan charge will increase by £2.08 (exc. 20% VAT) for sole trader (EVO) plans, and £3 (exc. 20% VAT) for limited company (Bundled) plans. Out of bundle charges will increase each April by Consumer Price Index rate published in January that year +3.9%.

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.