For journalists

Contact Us

Media Queries

If you’re a journalist and need further information from Vodafone UK, please contact UK Media Relations by email:

media (AT) vodafonethree.com

We will reply to queries from journalists as soon as possible. We are unable to respond to customer service queries as we do not have access to customer data or accounts.

For the latest news and updates, follow us on Twitter/X: @VodafoneThreeUK and visit our News Centre website: https://www.vodafone.co.uk/newscentre.

Customer Service

The Vodafone UK Media Relations team is unable to respond to customer account queries as we do not have access to customer service systems.

For VeryMe issues, please visit the VeryMe Rewards help section of the My Vodafone app.

You can contact our customer care team in any of the following ways:

• The My Vodafone app, free to download through Apple App Store and Google Play Store.
• Visit our website – https://support.vodafone.co.uk – for the full list of online support options.
• Dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone.
• Tweet @VodafoneUK for 24/7 support.

Brand Queries

If you have an advertising or sponsorship query, please email our brand marketing team: brandmarketinguk@vodafone.com.